This book is a practical guide to developing resilient learners by equipping educators with trauma informed practices and behaviour support strategies.

Presenting a dramatic shift in the way marketing is viewed and how its value is determined, this diverse resource focuses on the retention of customers through excellent customer service. Attending to the “4 Ps” of marketing, the guidebook addresses the ways in which a marketer can make decisions with the customer’s perspective as the priority. With strategies both for one-to-one marketing and for mass customization, this critical handbook offers information for today’s ever-adapting business environment.

Written by one of the foremost authorities in the field, Mechanical Tolerance Stackup and Analysis presents proven and easy-to-use methods for determining whether selected dimensioning and tolerancing schemes will yield functional parts and assemblies and the most practical procedure to communicate the results. Using a variety of examples and real-

"I don't think I've ever read a book that paints such a complex and accurate landscape of what it is like to live with the legacy of trauma as this book does, while offering a comprehensive approach to healing." --from the foreword by Bessel van der Kolk A pioneering researcher gives us a new understanding of stress and trauma, as well as the tools to heal and thrive Stress is our internal response to an experience that our brain perceives as threatening or challenging. Trauma is our response to an experience in which we feel powerless or lacking agency. Until now, researchers have treated these conditions as different, but they actually lie along a continuum. Dr. Elizabeth Stanley explains the significance of this continuum, how it affects our resilience in the face of challenge, and why an event that's stressful for one person can be traumatizing for another. This groundbreaking book examines the cultural norms that impede resilience in America, especially our collective tendency to disconnect stress from its potentially extreme consequences and override our need to recover. It explains the science of how to direct our attention to perform under stress and recover from trauma. With training, we can access agency, even in extreme-stress environments. In fact, any maladaptive behavior or response conditioned through stress or trauma can, with intentionality and understanding, be reconditioned and healed. The key is to use strategies that access not just the thinking brain but also the survival brain. By directing our attention in particular ways, we can widen the window within which our thinking brain and survival brain work together cooperatively. When we use awareness to regulate our biology this way, we can access our best, uniquely human qualities: our compassion, courage, curiosity, creativity, and connection with others. By building our resilience, we can train ourselves to make wise decisions and access choice--even during times of incredible stress, uncertainty, and change. With stories from men and women Dr. Stanley has trained in settings as varied as military bases, healthcare facilities, and Capitol Hill, as well as her own striking experiences with stress and trauma, she gives readers hands-on strategies they can use themselves, whether they want to perform under pressure or heal from traumatic experience, while at the same time pointing our understanding in a new direction.

Spaces of Tolerance addresses the topic of tolerance in architectural production. Through examining the boundaries of where discourses, practices and designs are considered publishable (suitable to be made public) or not, the book exposes criteria and cultures which censor architecture so as to offer ways that architecture can be more inclusive and diverse for society at large. The contributors to the book discuss: disciplinary tolerances and constraints related to architecture and its interdisciplinary exchanges and modes of working; physical, spatial, temporal and digital tolerance in material assemblages and production between drawing and building; and social, cultural and political tolerance and threats contingent on geography and history. This timely book aims to look at extremities, margins and marginality to explore acceptable levels – and their fluctuations – in deviation and divergence. Chapters in the book involve ungendering, unacculturating (in disciplinary terms) and diversifying the architectural practitioner, writer, editor, reviewer, and reader, and retooling the instruments and tactics of architectural practice and theory. They argue that tolerance in interdisciplinary research in architecture can cultivate more diverse and productive conversations. The chapters in this book were originally published as a special issue of the journal Architecture and Culture.

Being a good mom isn't about doing everything right to create a set of perfect trophy children--though every mom has felt the pressure to do just that and to do it all on her own. To ask for help feels like defeat. Yet when we try to do it all by our own strength, we end up depleted, lonely, and ineffective. Heather MacFadyen wants you to know that you are not meant to go it alone. Sharing her most vulnerable, hard mom moments, she shows how moms can be empowered by God, supported by others, and connected with their children. With encouragement and insight, she helps you foster the key relationships you need to be the mom you want to be. Whether you work or stay home, whether you have teenagers or babes in arms, you'll find here a compassionate friend who wants the best--not just for your kids but for you.

Geometrical tolerancing is used to specify and control the form, location and orientation of the features of components and manufactured parts. This book presents the state of the art of geometrical tolerancing, covers the latest ISO and ANSI/ASME standards and is a comprehensive reference and guide for all professional engineers, designers, CAD users, quality managers and anyone involved in the creation or interpretation of CAD plans or engineering designs and specifications. For all design and manufacturing engineers working with these internationally required design standards Covers ISO and ANSI geometrical tolerance standards, including the 2005 revisions to the ISO standard Geometrical tolerancing is used in the preparation and interpretation of the design for any manufactured component or item: essential information for designers, engineers and CAD professionals