"Describes twenty-six ways of communicating through writing."--From source other than the Library of Congress

An alphabetical look at some different places and things to read, from an atlas at the airport to a zodiac at the zoo.

Demonstrates the potential for literature in learnersin a variety of mathematical investigations.

Time is limited. Attention is scarce. Are you engaging your customers? Apple Stores, Disney, LEGO, Starbucks. Do these names conjure up images of mere goods and services, or do they evoke something more--something visceral? Welcome to the Experience Economy, where businesses must form unique connections in order to secure their customers' affections--and ensure their own economic vitality. This seminal book on experience innovation by Joe Pine and Jim Gilmore explores how savvy companies excel by offering compelling experiences for their customers, resulting not only in increased customer allegiance but also in a more profitable bottom line. Translated into thirteen languages, The Experience Economy has become a must-read for leaders of enterprises large and small, for-profit and nonprofit, global and local. Now with a brand-new preface, Pine and Gilmore make an even stronger case for experiences as the critical link between a company and its customers in an increasingly distractible and time-starved world. Filled with detailed examples and actionable advice, The Experience Economy helps companies create personal, dramatic, and even transformative experiences, offering the script from which managers can generate value in ways aligned with a strong customer-centric strategy.

A novel about public shaming in the internet age, the power of words, the cumulative destructiveness of microaggressions, and the pressing need for empathy. Before we go any further, I want you to understand this: I am not a good person. We all want to be seen. We all want to be heard. But what happens when we’re seen and heard saying or doing the wrong things? When Winter Halperin—former spelling bee champion, aspiring writer, and daughter of a parenting expert—gets caught saying the wrong thing online, her life explodes. All across the world, people know what she’s done, and none of them will forgive her. With her friends gone, her future plans cut short, and her identity in shambles, Winter is just trying to pick up the pieces without hurting anyone else. She knows she messed up, but does that mean it’s okay for people to send her hate mail and death threats? Did she deserve to lose all that she’s lost? And is “I’m sorry” ever good enough? Decide for yourself.

The inside scoop on book groups--from the nation's leading experts! As book group members across the country have discovered, Ellen Moore and Kira Stevens know everything there is to know about book groups, and then some. The founders of the country's first book group consulting company, in Good Books Lately they dish out fun, stimulating advice based on their own experiences and those of hundreds of book group members on everything from: * How to start a group---and keep it going * How to tell a book by its cover (really!) * How to generate a lively discussion * Behind-the-scenes anecdotes, dirt, and favorite book lists * The best and worst book group books * Book group troubleshooting, no matter what sort of group you belong to * And much more If you're looking for new ideas to spice up your book group, wondering how to join an existing group, or hoping to start your own, Good Books Lately will give you the goods to make your book group experience a rousing, rewarding success.

"Amongst the Top 50 Horror Books of All Time" - Cosmopolitan Three dark and disturbing horror stories from an astonishing new voice, including the viral-sensation tale of obsession, Things Have Gotten Worse Since We Last Spoke. For fans of Kathe Koja, Clive Barker and Stephen Graham Jones. Winner of the Splatterpunk Award for Best Novella. A whirlpool of darkness churns at the heart of a macabre ballet between two lonely young women in an internet chat room in the early 2000s—a darkness that threatens to forever transform them once they finally succumb to their most horrific desires. A couple isolate themselves on a remote island in an attempt to recover from their teenage son’s death, when a mysterious young man knocks on their door during a storm… And a man confronts his neighbour when he discovers a strange object in his back yard, only to be drawn into an ever-more dangerous game. Three devastating, beautifully written horror stories from one of the genre’s most cutting-edge voices. What have you done today to deserve your eyes?