Many competent, articulate business people experience a moment of panic when they are faced with writing a business report, memo, or letter. Like any business task, writing is manageable once it's broken down into simple steps.

Find answers to specific business writing problems quickly and efficiently in the Handbook for Business Writing. From the three basic steps of writing to using the right style, format, and organization, students will learn how to create business communications that influence readers and get results.

'Business Correspondence' introduces adult ESL students to the proper formats and approaches to use in basic office communication. The text offers students extensive contextualised practice, while extra grammar and punctuation exercises boost students' basic English skills.

Memo writing skills can be a great asset to you in your career. "How to Write First-Class Memos" will help you learn how to write concise, effective messages that communicate rather than merely inform.

Provides guidelines and techniques for writing almost every type of letter. Includes dozens of model letters and can be used as a quick reference for finding the answers to specific questions about form, style, and grammar and punctuation.