This book offers guidance and practice development strategies for social workers on the causes of, and effective responses to, the many different types of conflicts that they may experience from the classroom to the workplace. In addition, the text sets out the complex, multi¬-layered and sometimes conflicting roles within social work settings, with the balancing of care and control functions, and safeguarding and empowering approaches. Based on evidence of the range, extent and effects of behaviour, the book offers advice on how you can best recognize and work with issues that can cause conflict. These include: •Reluctant service user engagement, resistance, and oppositional behaviours. •Aggression, threats, abuse, and physical violence. •Safeguarding responsibilities for vulnerable people, including in domestic violence and vulnerable adults and children work. •Sexist, disablist, and racist behaviours, or where someone is being negatively targeted, bullied or harassed because of LGBTQ+ status. •Situations where there is potential conflict between students, colleagues, managers, or other professionals (e.g. whistleblowing). This book forms part of the Social Work Skills in Practice series and is essential reading for social work students and practitioners. Brian Littlechild is a Professor of Social Work at the University of Hertfordshire, UK, with a practice and management background in mental health, looked-after children, child safeguarding and working with young people who have offended. He has researched, published, worked, and trained in this area for over 35 years. Karen Mills is Programme Lead for the MSc Social Work and Step up to Social Work Programmes at the University of Hertfordshire, UK. Rose Parkes is Deputy Head of Higher Education at University College Jersey, UK, and leads the BA Social Work course.

Social Work Approaches to Conflict Resolution helps readers understand the nature and causes of conflict and offers suggestions for coping with conflict effectively. It is based on two assumptions: that conflict is a basic part of the life of normal human beings, groups, organizations, communities, and nations, and that resolving conflict is part of the ongoing interventions of all social workers. A practical text for theory-practicum courses for MSW and doctoral students, it is filled with information also useful to therapists, group workers, community workers, administrators, scholars in the social sciences, practitioners in other helping professions, and trainers in the emerging field of conflict resolution itself. Deliberately linking conflict resolution and systems analysis, Social Work Approaches to Conflict Resolution tackles a number of related themes to help you see the connections between topics not normally presented together in social work literature. You’ll see how unmet needs may cause conflict to evolve and escalate and learn about the connections between strongly held feelings and the destructive relations that have developed between diverse ethnic peoples in many parts of our planet. Author Benyamin Chetkow-Yanoov draws on his own background of being a minority as well as his experience in Arab-Jewish reconciliation in Israel as he offers readers thorough explanations of: a systems model for analyzing conflict problem-solving versus resolving conflict how value clashes and victimization are some of the basic causes of conflict escalation 9 professional roles required for resolving conflicts the effectiveness of volunteers in conflict resolution teaching conflict resolution skills to various audiences trends in the evolution of voluntary conflict resolution efforts You can apply much of what you learn in Social Work Approaches to Conflict Resolution not only to your professional life but also to your personal relationships and experiences. Also, since victimized people and groups are major contributors to the perpetuation and escalation of conflict, the book suggests 10 steps for helping victims free themselves from repeated conflict-generating behaviors.

This book explains the effects of war and armed conflict on individual children and their family system, and how culturally responsive social work practice should take into account the diversity and heterogeneity of their needs and lived experiences. Unpacking social work practice with children and families affected by war and migration, the volume provides a valuable toolkit for practitioners, educators, researchers, and service-providers that work with war-affected populations around the globe. The contributions suggest that fostering a family approach, allotting careful attention to context and culture, and linking the arts and participation with social work practice, can all be vital to enhancing the research, education, and practice around working with children and families affected by armed conflict. Providing a critical reflection of social work education and practice, this book will be of interest to practitioners in the field of social work, as well as researchers studying the social effects of migration. This book was originally published as a special issue of the Journal of Family Social Work.

Offering a unique focus on evidence-based interventions, critical thinking, and diversity, School Social Work: A Direct Practice Guide covers the foundations of working with children and adolescents in the schools. Each chapter reviews a basic concept and then provides two in-depth activities that allow readers to apply the concepts to real life practice situations. Practical, hands-on experiences, best practice approaches, and case examples throughout the book demonstrate assessments and techniques in action with vulnerable populations and help readers to understand the nuances and complexities of working in a school environment. The book begins with an overview of theory important to social work in the school setting, then covers a wide array of topics, including a typical day in the life of a school social worker; skills and techniques; special education; crisis intervention; collaboration and school consultation; current issues in education; ethical dilemmas; policy, program development, and evaluation; and global issues in school social work.

“This country's leading hell-raiser" (The Nation) shares his impassioned counsel to young radicals on how to effect constructive social change and know “the difference between being a realistic radical and being a rhetorical one.” First published in 1971 and written in the midst of radical political developments whose direction Alinsky was one of the first to question, this volume exhibits his style at its best. Like Thomas Paine before him, Alinsky was able to combine, both in his person and his writing, the intensity of political engagement with an absolute insistence on rational political discourse and adherence to the American democratic tradition.

Make workplace conflict resolution a game that EVERYBODY wins! Recent studies show that typical managers devote more than a quarter of their time to resolving coworker disputes. The Big Book of Conflict-Resolution Games offers a wealth of activities and exercises for groups of any size that let you manage your business (instead of managing personalities). Part of the acclaimed, bestselling Big Books series, this guide offers step-by-step directions and customizable tools that empower you to heal rifts arising from ineffective communication, cultural/personality clashes, and other specific problem areas—before they affect your organization's bottom line. Let The Big Book of Conflict-Resolution Games help you to: Build trust Foster morale Improve processes Overcome diversity issues And more Dozens of physical and verbal activities help create a safe environment for teams to explore several common forms of conflict—and their resolution. Inexpensive, easy-to-implement, and proved effective at Fortune 500 corporations and mom-and-pop businesses alike, the exercises in The Big Book of Conflict-Resolution Games delivers everything you need to make your workplace more efficient, effective, and engaged.

The second edition of Social Work Policy Practice: Changing Our Community, Nation, and the World demystifies policymaking for social work students and demonstrates why policy practice is a critical dimension of social work. The text provides a comprehensive introduction to political advocacy, the political process, and how laws are enacted to inspire social work students to enter the field with a mind for political advocacy and social justice. The book is divided into three parts. In Part I, students learn a brief history of social welfare legislation in the United States and the role of social workers in policy development. Part II provides concrete information on how policies become law. It includes an overview of the levels and branches of government, in-depth descriptions of the policy change process, and various strategies advocates employ to enact change. Part III consists of real-world stories of advocates and advocacy organizations that have attempted to change policies on behalf of vulnerable populations. This edition includes up-to-date information regarding policy issues in child welfare, aging, healthcare, mental health, poverty and income equality, rights for racial minorities, and immigration. New material addresses policy issues pertaining to gender, sexual orientation, gender identity, and the #MeToo and #BlackLivesMatter social movements. Engaging and accessible, Social Work Policy Practice is an ideal resource for courses that introduce policymaking to students of social work.