Orientation - Preparation - Positioning - The encounter - Making the deal - The twelve essential rules of negotiation.

True leadership is about character – this is the key to winning ‘the right way’. In a world where we’re bombarded by messages of ‘winning at any cost’, dishonest politicians, CEOs committing fraud, disgraced military commanders and cheating athletes, integrity matters more than ever. The Character Edge explains the powerful role character plays in trust, culture and leadership, and offers readers tools to exercise and strengthen their own. Reaching from the battlefield to the classroom and beyond, former superintendent of West Point Robert Caslen and professor of psychology Dr Michael Matthews explore the vital link between strong character and strong leadership, and explain why the latter cannot exist without the former. ‘Caslen and Matthews show how and why this fundamental inner architecture of leadership can – and must – be built’ - Jim Collins, bestselling author of Good to Great.

"This Memo to the CEO explains why the fusion of high performance with high integrity is the foundation of the contemporary corporation, and why it is necessary - not only to avoid the catastrophic impact of integrity lapses, but to sustain companies in today's ruthlessly competitive environment." "This Memo reframes crucial debates on corporate governance, pay for CEO performance, and the real sources of business ethics. It provides senior executives with a much-needed blueprint for fusing the twin goals of capitalism - high performance with high integrity - in the high-speed, high-pressure twenty-first-century global economy."--Jacket.

“I have observed several hundred salespeople who were taught to use deceptive practices like ‘bait and switch’ and encouraged to play negotiation games with customers... In the same industry, I have observed countless people who had been taught to sell with high integrity. Ironically, their customer satisfaction, profit margins, and salesperson retention were significantly higher.” — Ron Willingham If you’ve tried manipulative, self-focused selling techniques that demean you and your customer, if you’ve ever wondered if selling could be more than just talking people into buying, then Integrity Selling for the 21st Century is the book for you. Its concept is simple: Only by getting to know your customers and their needs — and believing that you can meet those needs — will you enjoy relationships with customers built on trust. And only then, when you bring more value to your customers than you receive in payment, will you begin to reap the rewards of high sales. Since the publication of Ron Willingham’s enormously successful first book, Integrity Selling, his sales program has been adopted by dozens of Fortune 500 companies, such as Johnson & Johnson and IBM, as well as the American Red Cross and the New York Times. In his new book, Integrity Selling for the 21st Century, Willingham explains how his selling system relates to today’s business climate — when the need for integrity is greater than ever before. Integrity Selling for the 21st Century teaches a process of self-evaluation to help you become a stellar salesperson in any business climate. Once you’ve established your own goals and personality traits, you’ll be able to evaluate them in your customers and adapt your styles to create a more trusting, productive relationship. Drawing upon Willingham’s years of experience and success stories from sales forces of the more than 2,000 companies that have adopted the Integrity Selling system, Ron Willingham has created a blueprint for achieving success in sales while staying true to your values.

Alarming numbers of men, women, and teens struggle with frequent or habitual pornography use today. Among them are many faithful Catholics desperate for hope and healing. In Integrity Restored: Helping Catholic Families Win the Battle Against Pornography, clinical therapist Dr. Peter Kleponis equips readers to embark on a path of recovery. Drawing heavily from Catholic teaching on human sexuality, Kleponis provides resources and insight for parents, educators, pastors, and all struggling to overcome an addiction to pornography. In this newly updated edition, Kleponis looks at new technologies, apps, and services that pose the biggest threat to Catholics today.

Why do we care more about winning than about playing by the rules? Integrity - all of us are in favor of it, but nobody seems to know how to make sure that we get it. From presidential candidates to crusading journalists to the lords of collegiate sports, everybody promises to deliver integrity, yet all too often, the promises go unfulfilled. Stephen Carter examines why the virtue of integrity holds such sway over the American political imagination. By weaving together insights from philosophy, theology, history and law, along with examples drawn from current events and a dose of personal experience, Carter offers a vision of integrity that has implications for everything from marriage and politics to professional football. He discusses the difficulties involved in trying to legislate integrity as well as the possibilities for teaching it. As the Cleveland Plain Dealer said, "In a measured and sensible voice, Carter attempts to document some of the paradoxes and pathologies that result from pervasive ethical realism... If the modern drift into relativism has left us in a cultural and political morass, Carter suggests that the assumption of personal integrity is the way out."

Dr. Jim Mastrich's years of experience as a licensed psychologist who consults athletes and counsels troubled adolescents and their families is the foundation of Really Winning--a comprehensive guide that provides mentors with the tools to foster integrity and character in boys. A must for any parent, this practical guide encourages parents and coaches to help athletes develop compassion and empathy instead of becoming arrogant and self-centered. Many of the modern day heroes for boys are sports figures. But it seems today, for every Tiger Woods whose talent is matched by good character, there's a Mike Tyson whose exploits and abuses give sports a bad name. Really Winning goes beyond many "boy" books published in recent years. By focusing specifically on the positive aspects of athletics and incorporating the psychological background of our boys Dr. Mastrich helps parents, coaches, and administrators create the ideal conditions for boys to become young men with sound character. Using many vignettes from his own practice, Dr. Mastrich has shaped Really Winning into a readable, practical, anecdotal guidebook that no parent should be without.