Introduces a four-step method--strategic communication--for resolving a communication problem.

Presents a five-part plan for finding happiness by tapping into one's creativity.

Some children just haven't read the parenting books. The harder you try, the worse it gets. There's a hidden contract at the heart of parenting. It's the idea that if parents just get it right, their children can be made to do what they want. Manuals explain how to make it very clear to your children what you want them to do − and how to respond when they don't cooperate. With the right rewards and consequences in place, parents are meant to ensure that their children stay under control. That's Time Out and the Naughty Step (for the little ones) or grounding and withdrawing screen privileges (for the older ones). If that doesn't work, parents are told to be more consistent. But what happens if your child is even more consistent than you? For every so often, along comes a child who hasn't signed the contract. They don't buy in. When they are put on the Naughty Step, they refuse point blank to stay there. Promises of stickers and rewards get you nowhere at all. Take their iPad away and they say, 'Fine, but I'm still not doing that'. These are the children who rip up the rule book. Their parents are left floundering. The more they try to bring their children under control, the clearer it is that they aren't haven't any of it. The firmer the boundaries, the worse their behaviour becomes. Things can go downhill fast. This down-to-earth, illustrated guide is for parents who need something different. It's for those who are fighting battles where they didn't know battles could be fought. It's for those who suspect that what they are doing isn't helping - but they don't know what else to do. It's for families who need a better way to live and who want their children (and themselves) to thrive.

No matter how hard you try to reason with irrational people, it never works. So how do you talk to someone who just won't listen? You can't win by ignoring the insanity, and you can't argue it away. However, you can stop it cold. Top-ranked psychiatrist and communication expert Mark Goulston shows you just how to do so in this life-changing book for everyone trapped in maddening personal or professional relationships. Goulston unlocks the mysteries of the irrational mind, and explains how faulty thinking patterns develop. His keen insights are matched by a set of counterintuitive strategies proven to defuse crazy behavior, along with scripts, examples, and exercises that teach you how to use them. In Talking to “Crazy”, you will learn: Why people act the way they do How instinctive responses can exacerbate the situation, and what to do instead When to confront a problem and when to walk away How to activate the Sanity Cycle, which quickly transforms you from threat to ally How to use 14 simple yet effective communication techniques, including assertive submission flattery, the kiss-off, and more You can't reason with unreasonable people, but you can reach them. Talking to “Crazy” shows you just how easy it is to do it.

"Amongst the Top 50 Horror Books of All Time" - Cosmopolitan Three dark and disturbing horror stories from an astonishing new voice, including the viral-sensation tale of obsession, Things Have Gotten Worse Since We Last Spoke. For fans of Kathe Koja, Clive Barker and Stephen Graham Jones. Winner of the Splatterpunk Award for Best Novella. A whirlpool of darkness churns at the heart of a macabre ballet between two lonely young women in an internet chat room in the early 2000s—a darkness that threatens to forever transform them once they finally succumb to their most horrific desires. A couple isolate themselves on a remote island in an attempt to recover from their teenage son’s death, when a mysterious young man knocks on their door during a storm… And a man confronts his neighbour when he discovers a strange object in his back yard, only to be drawn into an ever-more dangerous game. Three devastating, beautifully written horror stories from one of the genre’s most cutting-edge voices. What have you done today to deserve your eyes?

“WE NEED TO TALK.” In this urgent and insightful book, public radio journalist Celeste Headlee shows us how to bridge what divides us--by having real conversations BASED ON THE TED TALK WITH OVER 10 MILLION VIEWS NPR's Best Books of 2017 Winner of the 2017 Silver Nautilus Award in Relationships & Communication “We Need to Talk is an important read for a conversationally-challenged, disconnected age. Headlee is a talented, honest storyteller, and her advice has helped me become a better spouse, friend, and mother.” (Jessica Lahey, author of New York Times bestseller The Gift of Failure) Today most of us communicate from behind electronic screens, and studies show that Americans feel less connected and more divided than ever before. The blame for some of this disconnect can be attributed to our political landscape, but the erosion of our conversational skills as a society lies with us as individuals. And the only way forward, says Headlee, is to start talking to each other. In We Need to Talk, she outlines the strategies that have made her a better conversationalist—and offers simple tools that can improve anyone’s communication. For example: BE THERE OR GO ELSEWHERE. Human beings are incapable of multitasking, and this is especially true of tasks that involve language. Think you can type up a few emails while on a business call, or hold a conversation with your child while texting your spouse? Think again. CHECK YOUR BIAS. The belief that your intelligence protects you from erroneous assumptions can end up making you more vulnerable to them. We all have blind spots that affect the way we view others. Check your bias before you judge someone else. HIDE YOUR PHONE. Don’t just put down your phone, put it away. New research suggests that the mere presence of a cell phone can negatively impact the quality of a conversation. Whether you’re struggling to communicate with your kid’s teacher at school, an employee at work, or the people you love the most—Headlee offers smart strategies that can help us all have conversations that matter.

“A dangerous town carved out of unforgiving forest, a young girl who can name spirits and tame monsters, a race against time to save the natural world: The Namer of Spirits is what readers want and the world needs.” –Eliot Schrefer, New York Times bestselling author In the frontier village of Last Hope, people dismiss twelve-year-old Ash Narro as a flighty child who claims to hear the true names of things. But when enraged forest spirits attack, Ash shows that the names she hears have power. After taming a destructive forest spirit, Ash teams up with Fen, a wild forest boy, and embarks on an unusual journey to save her village. In this steampunk eco-fantasy, the perils of deforestation and the power of friendship are explored through a fantastical adventure involving giant mistcats, tempestuous forest spirits, a supernatural puppy, and a girl with a special gift for shaping what things become.