By creating a fictional company supported by actual situations encountered by him, during the many change and transformation interventions that he has been led and been a part of, the author, Lalit Jagitani has presented practical wisdom without compromising the confidentiality of the organisations. His storytelling narrative seen through the lens of a change agent enables sharing of lived content and nuances making this genre a powerful and entertaining way to transfer tacit knowledge. WHEN CHANGE HAPPENS…A Story of Organisational Transformation provokes reflection and opportunities that are enduring and enable the reader to come to real grips with the daunting task of mastering techniques to usher change.

By creating a fictional company supported by actual situations encountered by him, during the many change and transformation interventions that he has been led and been a part of, the author, Lalit Jagitani has presented practical wisdom without compromising the confidentiality of the organisations. His storytelling narrative seen through the lens of a change agent enables sharing of lived content and nuances making this genre a powerful and entertaining way to transfer tacit knowledge. WHEN CHANGE HAPPENS...A Story of Organisational Transformation provokes reflection and opportunities that are enduring and enable the reader to come to real grips with the daunting task of mastering techniques to usher change.