Drawing on interviews with four thousand German Jews and non-Jewish Germans who experienced the Third Reich firsthand, presents an oral history of life in Nazi Germany, addressing such issues as guilt and ignorance concerning the mass murder of European Jews, anti-Semitism, and the popular appeal of Hitler and National Socialism.

The horrors of the Nazi regime and the Holocaust still present some of the most disturbing questions in modern history: Why did Hitler's party appeal to millions of Germans, and how entrenched was anti-Semitism among the population? How could anyone claim, after the war, that the genocide of Europe's Jews was a secret? Did ordinary non-Jewish Germans live in fear of the Nazi state? In this unprecedented firsthand analysis of daily life as experienced in the Third Reich, What We Knew offers answers to these most important questions. Combining the expertise of Eric A. Johnson, an American historian, and Karl-Heinz Reuband, a German sociologist, What We Knew is the most startling oral history yet of everyday life in the Third Reich.

NEW YORK TIMES BESTSELLER * LONGLISTED FOR THE ANDREW CARNEGIE MEDAL On the brink of World War II, with the Nazis tightening their grip on Berlin, a mother’s act of courage and love offers her daughter a chance of survival. “[A] hymn to the power of resistance, perseverance, and enduring love in dark times…gravely beautiful…Hoffman the storyteller continues to dazzle.” —THE NEW YORK TIMES BOOK REVIEW At the time when the world changed, Hanni Kohn knows she must send her twelve-year-old daughter away to save her from the Nazi regime. Her desperation leads her to Ettie, the daughter of a rabbi whose years spent eavesdropping on her father enables her to create a mystical Jewish creature, a rare and unusual golem, who is sworn to protect Hanni’s daughter, Lea. Once Ava is brought to life, she and Lea and Ettie become eternally entwined, their paths fated to cross, their fortunes linked. What does it mean to lose your mother? How much can one person sacrifice for love? In a world where evil can be found at every turn, we meet remarkable characters that take us on a stunning journey of loss and resistance, the fantastical and the mortal, in a place where all roads lead past the Angel of Death and love is never-ending.

New York Times bestselling author, television personality, and host of the #1 podcast "Paper Ghosts," M. William Phelps is one of America's most celebrated true crime authorities. In WE THOUGHT WE KNEW YOU, he takes readers deep into the murder of Mary Yoder, a popular wife, mother, and healer in Upstate New York -- telling a gripping tale of a family drama, a determined investigation, and a killer with the face of an angel. In July 2015, Mary Yoder returned home from the chiropractic center that she operated with her husband, Bill, complaining that she felt unwell. Mary, health-conscious and vibrant, was suddenly vomiting, sweating, and weak. Doctors in the ER and ICU were baffled as to the cause of her rapidly progressing illness. Her loved ones--including Bill and their children, Adam, Tamryn, and Liana--gathered in shock to say goodbye. In the weeks that followed Mary's death, the grief-stricken family received startling news from the medical examiner: Mary had been deliberately poisoned. The lethal substance was colchicine, a chemical used to treat gout but extremely toxic if not taken as prescribed. Mary did not have gout. Another bombshell followed when the local sheriff's office received a claim that Adam Yoder had poisoned his mother. But Adam was not the only person of interest in the case. Pretty and popular Kaitlyn Conley, Adam's ex-girlfriend, worked at the Yoders' clinic. She'd even been at Mary's bedside during those last terrible hours. Still, some spoke of her talent for manipulation and a history of bizarre, rage-fueled behavior against anyone who dared to reject her. Had Kaitlyn and Adam conspired to kill Mary Yoder, or was the killer someone else entirely? In another twist, accusations were hurled at Bill Yoder himself, ricocheting blame in still another direction... Renowned investigative journalist M. William Phelps details this incredible story piece by piece, revealing a heartless plan of revenge--a scheme that would tear a family apart, divide a community, and result in two gripping, high-profile trials.

I guess I always felt even if the world came to an end, McDonald's still would be open. High school sophomore Miranda's disbelief turns to fear in a split second when an asteroid knocks the moon closer to Earth, like "one marble hits another." The result is catastrophic. How can her family prepare for the future when worldwide tsunamis are wiping out the coasts, earthquakes are rocking the continents, and volcanic ash is blocking out the sun? As August turns dark and wintery in northeastern Pennsylvania, Miranda, her two brothers, and their mother retreat to the unexpected safe haven of their sunroom, where they subsist on stockpiled food and limited water in the warmth of a wood-burning stove. Told in a year's worth of journal entries, this heart-pounding story chronicles Miranda's struggle to hold on to the most important resource of all--hope--in an increasingly desperate and unfamiliar world. An extraordinary series debut Susan Beth Pfeffer has written several companion novels to Life As We Knew It, including The Dead and the Gone, This World We Live In, and The Shade of the Moon.

A can’t-miss story of family and lies, secrets and repressed memories, set against the stunning backdrop of Nantucket. “An exceptional and poignant escape to Nantucket.” —Kathi Macias Lynette Carlisle witnessed her mother’s death twelve years ago. But her memory only speaks through nightmares. Her four older siblings each left their Nantucket home as soon as they were able, never speaking of that tragic day. Lynette alone stays with their father on the island, and when it becomes clear they are losing him to Alzheimer’s, she calls her siblings home, each of them bringing along their own secrets. They aren’t the only ones returning to the island—their childhood neighbor, Nick, comes home to his own family drama, never expecting a Carlisle family reunion. As Lynette spends time with Nick, she suspects he knows more about their mother’s death than he lets on. With summer storms raging around them and their father speaking more and more of their mother’s death, the Carlisle siblings must face the truths threatening to surface. And these truths will either restore their shattered relationships or separate the siblings forever. “A poignant, multi-faceted novel that pulled me in deeper with every turned page, The Things We Knew so adeptly explores the power of truth and its ability to set us all free. I can’t wait for readers to fall as hopelessly in love with Nick and the Carlisle family as I did. Well done, Catherine West!”—Katie Ganshert, award-winning author “A beautiful exploration of the bonds that tie us together as family and the secrets that sometimes unravel those threads. Catherine West builds a world worth entering and characters that linger long after the last page is turned.” —Julie Cantrell, New York Times and USA TODAY bestselling author “Smartly written and highly engaging, Catherine West's The Things We Knew dazzles, piercing the shadows of a family's tragedy with the light of love.” —Billy Coffey

While companies search the world over to benchmark best practices, vast treasure troves of knowledge and know-how remain hidden right under their noses: in the minds of their own employees, in the often unique structure of their operations, and in the written history of their organizations. Now, acclaimed productivity and quality experts Carla O'Dell and Jack Grayson explain for the first time how applying the ideas of Knowledge Management can help employers identify their own internal best practices and share this intellectual capital throughout their organizations. Knowledge Management (KM) is a conscious strategy of getting the right information to the right people at the right time so they can take action and create value. Basing KM on three major studies of best practices at one hundred companies, the authors demonstrate how managers can utilize a visual process model to actually transfer best practices from one business unit of the organization to another. Rich with case studies, concrete examples, and revealing anecdotes from companies including Texas Instruments, Amoco, Buckman, Chevron, Sequent Computer, the World Bank, and USAA, this valuable guide reveals how knowledge treasure chests can be unlocked to reduce product development cycle time, implement more cost-efficient operations, or create a loyal customer base. Finally, O'Dell and Grayson present three "value propositions" built around customers, products, and operations that could result in staggering payoffs as they did at the companies cited above. No amount of knowledge or insight can keep a company ahead if it is not properly distributed where it's needed. Entirely accessible and immensely readable, If Only We Knew What We Know is a much-needed companion for business leaders everywhere.