Learn how to reverse the effects of negative self-talk and embrace a more positive, optimistic outlook on life

Phil M. Jones has trained more than two million people across five continents and over fifty countries in the lost art of spoken communication. In Exactly What to Say, he delivers the tactics you need to get more of what you want.

"What to Say Next reminds readers that hope can be found in unexpected places." –Bustle From the New York Times bestselling author of Tell Me Three Things comes a story about two struggling teenagers who find an unexpected connection just when they need it most. Nicola Yoon, the bestselling author of Everything, Everything, calls it "charming, funny, and deeply affecting." Sometimes a new perspective is all that is needed to make sense of the world. KIT: I don’t know why I decide not to sit with Annie and Violet at lunch. It feels like no one here gets what I’m going through. How could they? I don’t even understand. DAVID: In the 622 days I’ve attended Mapleview High, Kit Lowell is the first person to sit at my lunch table. I mean, I’ve never once sat with someone until now. “So your dad is dead,” I say to Kit, because this is a fact I’ve recently learned about her. When an unlikely friendship is sparked between relatively popular Kit Lowell and socially isolated David Drucker, everyone is surprised, most of all Kit and David. Kit appreciates David’s blunt honesty—in fact, she finds it bizarrely refreshing. David welcomes Kit’s attention and her inquisitive nature. When she asks for his help figuring out the how and why of her dad’s tragic car accident, David is all in. But neither of them can predict what they’ll find. Can their friendship survive the truth? Named a Best Young Adult Novel of the Year by POPSUGAR “Charming, funny, and deeply affecting all at the same time.” –Nicola Yoon, #1 New York Times bestselling author of Everything, Everything and The Sun Is Also a Star “Heartfelt, charming, deep, and real. I love it with all my heart.” –Jennifer Niven, New York Times bestselling author of All the Bright Places

A guide to effectively communicating with teenagers by the bestselling authors of The Self-Driven Child If you're a parent, you've had a moment--maybe many of them--when you've thought, "How did that conversation go so badly?" At some point after the sixth grade, the same kid who asked "why" non-stop at age four suddenly stops talking to you. And the conversations that you wish you could have--ones fueled by your desire to see your kid not just safe and healthy, but passionately engaged--suddenly feel nearly impossible to execute. The good news is that effective communication can be cultivated, learned, and taught. And as you get better at this, so will your kids. William Stixrud, Ph.D., and Ned Johnson have 60 years combined experience talking to kids one-on-one, and the most common question they get when out speaking to parents and educators is: What do you say? While many adults understand the importance and power of the philosophies behind the books that dominate the parenting bestseller list, parents are often left wondering how to put those concepts into action. In What Do You Say?, Johnson and Stixrud show how to engage in respectful and effective dialogue, beginning with defining and demonstrating the basic principles of listening and speaking. Then they show new ways to handle specific, thorny topics of the sort that usually end in parent/kid standoffs: delivering constructive feedback to kids; discussing boundaries around technology; explaining sleep and their brains; the anxiety of current events; and family problem-solving. What Do You Say? is a manual and map that will immediately transform parents' ability to navigate complex terrain and train their minds and hearts to communicate ever more successfully.

Have you ever walked alone into a room of chattering people and felt nervous? Is the idea of attending a wedding or job interview where you won't know many people intimidating? The art of conversation is a necessary skill for navigating life’s social and business occasions, and with practice you can develop the ability to easily talk to people. What Do You Say When ... is a smart, useful tool that helps you assess all situations and approach people with confidence. When you can chat easily and know the right things to say, you not only feel more relaxed, but also make others feel comfortable. What Do You Say When ... provides a complete guide to conversation in a variety of circumstances. It teaches the basics, plus helpful rules that work anywhere and with anyone—at cocktail parties, dinners, charity benefits, job interviews, conferences and conventions, dates, and even at family reunions and other gatherings. Also covered are can’t-fail conversation openers and strategies for expanding conversation and getting to know casual social or business contacts better. You’ll learn how to find appropriate words for difficult times, such as a friend’s divorce, illness, or job loss, or when someone’s loved one has died. Included, too, are tips on teaching your children to converse politely. Filled with examples, ideas, and practical advice, What Do You Say When ... helps you master one of life’s most essential skills.

Teaches readers the right words and strategies to communicate comfort in difficult times.