Young or old, every human being has the capacity to do amazing things and to make a positive impact on the lives of others. Written in poetic verse, What It Takes to Be a Hero explores the challenges and joys of being a hero to ourselves and to others. Author and educator Kelly Sipe believes that children are innately born with a belief in the power of the impossible. As children grow older and begin to face lifes challenges, they too often lose this perception. What It Takes to Be a Hero reminds children that their voices are strong, their hands are big, and the choices they make are powerful enough to make a difference in the lives of those around them. Young or old, big or small, it matters not very much at all. Theres no need to look far for a bright hero star. Its there from the start, a place in your heart. You have the power to be a hero to the people you know or to new ones you meet At times, being a hero can be quiet. Its being observant and noticing what someone needs before they ask for help. Just be present and you will see, what a gift you can be.

Help Kids Discover Their Own Inner Hero We often teach children that heroes are famous because of something they did, but it's just as important to teach them that heroes are remembered for who they are. In Be Your Own Hero, Lisa King reveals what it takes to be a real-life hero. And it has a whole lot more to do with character and kindness than anything else! Being a hero takes having the courage to believe in yourself, overcome obstacles, and make the world a better - and brighter - place for everyone around you. And the good news is, we all can do that! It's Hero Week at school, and Quinn Wilson can hardly contain her excitement! Each day, her class will meet a real-life hero, and on Friday they get to dress up as their favorite hero from the past or present. Every other kid in the class knows who they want to be, except for Quinn! There are so many heroes she looks up to! How can she choose just one? But when Quinn's teacher, Mr. Finley, teaches the class some important truths about heroes, Quinn discovers something unexpected. In her search to find a hero in someone else, she actually finds the hero in herself!

A no-good viking thief. The worst-ever trainee valkyrie. An ungodly case of mistaken identity. When failing trainee valkyrie Lotta mistakes an unconscious viking thief, Whetstone, for a fallen hero and takes him triumphantly to Valhalla, things are definitely not turning out to be epic or glorious. Having lost a precious talking cup, Whetstone is also desperate to cover up his mistake and the two embark on a quarrelsome journey to find it and regain their heroic status. But Loki the trickster God is desperate to get his hands on the cup with a plan to unleash chaos across the nine worlds. Can Whetstone prove himself a hero after all when it matters most? The first in a hilarious and fast-paced trilogy about how to be brave, what it means to be a hero and just how confusing the Norse Gods really are. Fully illustrated throughout, Cat Weldon's How to Be a Hero is perfect for fans of How to Train Your Dragon and Who Let the Gods Out.

Once upon a time, there was a nice boy and his name was Gideon. He lived in a nice house, and he had nice parents and lots of toys. But Gideon wasn't satisfied. He wanted to be a hero. You know, a hero, with his name on the front page of the newspaper. That sort of thing. So how does anyone get to be a hero, anyway? Heroes have to be strong. Heroes have to be brave. Heroes have to be clever. Don't they? With wry humor, Florence Parry Heide and Chuck Groenink explore how we choose our idols in a witty story that leaves it to readers to decide the real nature of heroism. Plus, this is the fixed format version, which looks almost identical to the print edition.

On the front lines of customer service, every day presents new and unexpected challenges—and even the most dedicated employees can be caught unprepared. They need confidence. They need training. They need help. Those who work on the front lines of customer service never know what new and unexpected challenges await them each day. But they do know one thing--they will be needed. But how can you prepare for the unexpected? How can customer service reps get the training and confidence required to tackle the unknown? In Be Your Customer’s Hero, internationally recognized customer service expert Adam Toporek provides the answers to preparing for the surprises awaiting the CSR. Through short, simple, actionable advice, in quick, easy-to-read chapters, this invaluable guide shows customer-facing CSRs how to: Achieve the mindset required for Hero-ClassTM service Understand the customer’s expectations--and exceed them Develop powerful communication skills Avoid the seven triggers guaranteed to set customers off Handle difficult and even irrational customers with ease Armed with the tools and techniques in Be Your Customer’s Hero, you will have all they need to transform themselves into the heroes their customers need.

New York Times bestselling author Donald Miller shares the plan that led him to turn his life around. This actionable guide will teach you how to do the same through journaling prompts and goal-planning exercises. There are four characters in every story: The victim, the villain, the hero, and the guide. These four characters live inside us. If we play the victim, we’re doomed to fail. If we play the villain, we will not create genuine bonds. But if we play the hero or guide, our lives will flourish. The hard part is being self-aware enough to know which character we are playing. In this book, bestselling author Donald Miller uses his own experiences to help you recognize if the character you are currently surfacing is helping you experience a life of meaning. He breaks down the transformational, yet practical, plan that took him from slowly giving up to rapidly gaining a new perspective of his own life’s beauty and meaning, igniting his motivation, passion, and productivity, so you can do the same. In Hero on a Mission, Donald’s lessons will teach you how to: Discover when you are playing the victim and villain. Create a simple life plan that will bring clarity and meaning to your goals ahead. Take control of your life by choosing to be the hero in your story. Cultivate a sense of creativity about what your life can be. Move beyond just being productive to experiencing a deep sense of meaning. Donald will help you identify the many chances you have of being the hero in your life, and the times when you are falling into the trap of becoming the victim. Hero on a Mission will guide you in developing a unique plan that will speak to the challenges you currently face so you can find the fulfillment you have been searching for in your life and work.

From the New York Times bestselling author of The Lucifer Effect comes a breakthrough book that draws on thirty years of pioneering research to reveal, for the first time, how your individual time perspective shapes your life and is shaped by the world around you. This is the first paradox of time: Your attitudes toward time have a profound impact on your life and world, yet you seldom recognize it. Our goal is to help you reclaim yesterday, enjoy today, and master tomorrow with new ways of seeing and working with your past, present, and future. Just as Howard Gardner’s Multiple Intelligences permanently altered our understanding of intelligence and Malcolm Gladwell’s Blink gave us an appreciation for the adaptive unconscious, Philip Zimbardo and John Boyd’s new book changes the way we think about and experience time. It will give you new insights into how family conflicts can be resolved by ways to enhance your sexuality and sensuality, and mindsets for becoming more successful in business and happier in your life. Based on the latest psychological research, The Time Paradox is both a "big think" guide for living in the twenty-first century and one of those rare self-help books that really does have the power to improve lives.