Annotation No individual holds a larger or more direct stake in company outcomes than the CEO. Based on extensive interviews with CEOs and other key stakeholders in a myriad of companies, this book reflects executive perception of training and development and their critical importance in the pursuit of corporate objectives.

A powerful lesson in what is really important in business, this remarkable book by an ultimate insider takes the lessons of the peddler and reveals how they can be used by the rest of us. Reminiscent of bestsellers such as "Who Moved My Cheese?" and" The One-Minute Manager, What the CEO Wants You to Know" is simple, direct, and of immense use to everyone in business.

NEW - TAMAR ELKELES WINS PRESTIGIOUS AWARD! Tamar Elkeles, vice president of Qualcomm Learning Center and co-author of The Chief Learning Officer, has been named 2010 CLO of the Year by Chief Learning Officer magazine "Since she began with the company in 1992, Tamar Elkeles has built the Qualcomm Learning Center from a one-person operation into a sophisticated, integrated and innovative strategic resource for the organization" said Norm Kamikow, president and editor in chief of Chief Learning Officer magazine. Congratulations Tamar! ------ New business realities and customer demands, coupled with new technologies in a changing competitive landscape are causing corporate learning departments to rethink their value, role, and impact in the organization. In a constantly changing business landscape with limited resources and tight budgets, learning must be viewed as essential to a successful achievement of business goals. The individual driving this function, the Chief Learning Officer (CLO), is in a unique position to add significant value to the organization. The role of the CLO is to drive value, focusing on issues such as business alignment, managing resources, innovation, customer service and ROI. The challenge is to show value to the organization in terms that business leaders and financial analysts can understand and appreciate. Written from the perspective of the CLO, this book discusses nine important value-adding strategies, making up this critical role of the CLO of the future. At least twenty high profile CLOs provide their strategies on each of these issues. This book is essential reading for both the training and HR communities who need to show the value and connect learning to the business. This book shows the value that can be achieved in the organization if it is managed and organized properly and the appropriate leadership is provided.

Nearly 60% of U.S. companies face a leadership talent shortage. As we face fast-changing technology, global competition and a multi-generational workforce, that shortage has frightening implications for today's organizations and America's future. Driven by her own passion for leadership, Teri Citterman was inspired to ask 20 top CEOs what they are doing to develop leaders in this unprecedented time. These leaders share their own stories and inspirations, identify the must-have leadership traits (and derailers) for the future and offer provocative and unconventional advice. As you read about leadership in their words, you'll be challenged to define your views on leadership and to take action. Learn from the best and you can't help but be a more thoughtful, deliberate and effective leader. Includes CEO's perspectives from: Alaska Airlines Apptio Ben Bridge Jewelers Columbia Hospitality Gravity Payments GreenRubino International Community Health Services JP Morgan Chase Maveron NBC - KING 5 Oki Golf Project Bionic Seattle Foundation Seattle Metropolitan Chamber of Commerce Seattle University Special Olympics of Washington Ste. Michelle Wine Estates Tom Douglas Restaurants University of Washington Medicine Xtreme Consulting "Ever wish you could take a peek into the brains of some of today's top business leaders to find out what they really think and what distinguishes them from their peers? You've come to the right place. Surprising, insightful and powerful don't even begin to capture what Teri has assembled here." Bob Rosner, author of the Wall Street Journal bestseller The Boss's Survival Guide, Seattle, Washington "In a sea of too many leadership books, there are three reasons to read From the CEO's Perspective. First, author Teri Citterman is a phenomenal writer, and brings punch to the topic of leadership. Second, Teri lets a group of fantastic CEOs tell you their stories, so that you get direct insights from those who have been there and done that. Third, Teri brings her own unique experiences to the table, so that you get the additional perspective of a great writer, coach, and someone who is passionate about how we create more leaders in a world that needs them. I guarantee you that you will find at least one nugget of wisdom in this book that more than justifies your investment in reading it." Andrew Neitlich, Founder and Director, Center for Executive Coaching, Sarasota, Florida

Workplace learning professionals are often frustrated when senior executives and other top organizational leaders do not "get" the value of learning and training initiatives. Often, these same professionals are left wondering what measuring stick is most meaningful to their company's purse string holders. Based on interviews, surveys, research, and briefings with senior management and C-Level executives, Measuring for Success reveals what specific learning measurements are important to top level executives and what measures they often find disappointing. Learning and development professionals, including chief learning officers, training directors and other top learning professionals, will gain insight to help them build the best case for world-class training and development practice. Readers get straight answers from the top to help them develop strategies and measure what really matters to those at the top.

Each chapter in Human Resource Development provides the reader with commentary, activities and review sections in an integrated approach. The action-oriented approach is vital for practicing managers but increasingly for postgraduate and final year undergraduates who have work experience. It is this aspect of the book that fills a gap that currently exists in the market. This text reflects organizational realities and balances and integrates the coverage of individuals, teams and organizational learning.The book is written in a straightforward manner and explains concepts and key issues in a lucid style. The activities are focused and are better suited to encouraging readers to learn.

A comprehensive framework for effective real-world instructional design Mastering the Instructional Design Process provides step-by-step guidance on the design and development of an engaging, effective training program. The focus on core competencies of instructional system design helps you develop your skills in a way that's immediately applicable to real-world settings, and this newly updated fifth edition has been revised to reflect the new IBSTPI Competencies and Standards for Instructional Design. With a solid foundation of researched and validated standards, this invaluable guide provides useful insight and a flexible framework for approaching instructional design from a practical perspective. Coverage includes the full range of design considerations concerning the learners, objectives, setting, and more, and ancillaries include design templates, PowerPoint slides, lecture notes, and a test bank help you bring these competencies to the classroom. Instructional design is always evolving, and new trends are emerging to meet the ever-changing needs of learners and exploit the newest tools at our disposal. This book brings together the latest developments and the most effective best practices to give you a foolproof framework for successfully managing instructional design projects. Detect and solve human performance problems Analyze needs, learners, work settings, and work Establish performance objectives and measurements Deliver effective instruction in a variety of scenarios Effective training programs don't just happen. Instructional design is a complex field, and practitioners must be skilled in very specific areas to deliver a training program that engages learners and makes the learning 'stick.' Mastering the Instructional Design Process is a comprehensive handbook for developing the skillset that facilitates positive training outcomes.