A web application involves many specialists, but it takes people in web ops to ensure that everything works together throughout an application's lifetime. It's the expertise you need when your start-up gets an unexpected spike in web traffic, or when a new feature causes your mature application to fail. In this collection of essays and interviews, web veterans such as Theo Schlossnagle, Baron Schwartz, and Alistair Croll offer insights into this evolving field. You'll learn stories from the trenches--from builders of some of the biggest sites on the Web--on what's necessary to help a site thrive. Learn the skills needed in web operations, and why they're gained through experience rather than schooling Understand why it's important to gather metrics from both your application and infrastructure Consider common approaches to database architectures and the pitfalls that come with increasing scale Learn how to handle the human side of outages and degradations Find out how one company avoided disaster after a huge traffic deluge Discover what went wrong after a problem occurs, and how to prevent it from happening again Contributors include: John Allspaw Heather Champ Michael Christian Richard Cook Alistair Croll Patrick Debois Eric Florenzano Paul Hammond Justin Huff Adam Jacob Jacob Loomis Matt Massie Brian Moon Anoop Nagwani Sean Power Eric Ries Theo Schlossnagle Baron Schwartz Andrew Shafer

If you are wondering which metrics are important, confused about the kind of chart you should add to your dashboards, or want to discover how to find and fix incidents before your customers even know there is a problem; this book can fill those gaps in just a couple of commutes. I'll explain what metrics to start with, and how you can use a simple process to refine your strategy over time to find metrics that are appropriate to your context. This book covers the following web operations monitoring fundamentals: - Incident management - Metric collection - Creating dashboards - Selecting metrics - Choosing chart types - Monitoring metrics to detect problems - Raising alarms and sending alerts

The book describes data-driven approach to optimal monitoring and alerting in distributed computer systems. It interprets monitoring as a continuous process aimed at extraction of meaning from system's data. The resulting wisdom drives effective maintenance and fast recovery - the bread and butter of web operations. The content of the book gives a scalable perspective on the following topics: anatomy of monitoring and alerting conclusive interpretation of time series data-driven approach to setting up monitors addressing system failures by their impact applications of monitoring in automation reporting on quality with quantitative means and more!

In this exciting new series, W.E.B. Griffin reveals a city police force with all the authentic detail and drama that made THE CORPS and BROTHERHOOD OF WAR phenomenal bestsellers. Here is an explosive novel of the men and women behind the badge--a unique brotherhood of courage, loyalty, and trust. Facing a desperate public, a hostile press, and reluctant witnesses, they must stop a new reign of violence--a terrifying spree of kidnapping and rape that has plunged the entire city in fear...

Internet Management is an encyclopedia of Internet management know-how. Over the course of 50 chapters, experts provide advice on everything from choosing the right Web database to finding a reliable Web consultant, and the implications of using CGI to the pros and cons of using GIF. And throughout, coverage is supplemented with helpful examples, fascinating and instructive case studies, and hundreds of illustrations.

This book constitutes the refereed proceedings of the 5th International Computer Science Conference, ICSC'99, held in Hong Kong, China, in December 1999. The 30 revised full papers presented together with 30 short papers were carefully reviewed and selected from 80 submissions. The book is divided into sections on information filtering, data mining, Web databases, user interfaces, modeling, information retrieval, workflow, applications, active networks, mobility and distributed databases, protocols, distributed systems, information retrieval and filtering, Web technologies, and e-commerce.