Voluntary Organisations and Public Service Delivery

Voluntary Organisations and Public Service Delivery
Title Voluntary Organisations and Public Service Delivery PDF eBook
Author Ian Cunningham
Publisher Routledge
Pages 259
Release 2011
Genre Business & Economics
ISBN 0415874734

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This volume draws together a team of expert contributors to explore how the process of outsourcing is impacting the internal and external labour markets of voluntary organisations, and the implications for the policy objectives underlying the externalisation of the delivery of public services to them.

Voluntary Organizations and Public Service Delivery

Voluntary Organizations and Public Service Delivery
Title Voluntary Organizations and Public Service Delivery PDF eBook
Author Ian Cunningham
Publisher Routledge
Pages 259
Release 2012-05-23
Genre Business & Economics
ISBN 1136814248

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Voluntary Organizations and Public Sector Delivery examines how aspects of voluntary sector employment are affected by its engagement with the growing trend to the market-based outsourcing in the delivery of public services within industrialized countries. The volume draws together a team of well-recognized academic contributors from the UK, Canada, Australia and the United States to explore how the process of outsourcing is impacting the internal and external labor markets of voluntary organizations, and the implications for the policy objectives underlying the externalization of the delivery of public services to them. These themes of change in employment are covered in depth in the UK with dedicated chapters exploring, workforce patterns and skill needs, HR policies and practices, recruitment and selection, graduate recruitment, unionization, pay and conditions and psychological contracts in organizations. The book also contains a significant international comparative dimension with individual chapter analysis of employment issues in Australia, Canada and the United States, as well as an Anglo-German comparison.

Service Delivery and Public Sector Marketing

Service Delivery and Public Sector Marketing
Title Service Delivery and Public Sector Marketing PDF eBook
Author Ciaran O'Faircheallaigh
Publisher Macmillan Education AU
Pages 216
Release 1991
Genre Business & Economics
ISBN 9780732903862

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This collection of 13 papers from a conference held in 1990 by the Centre for Australian Public Sector Management at Griffith University assesses the impact of recent public sector reforms on service delivery and marketing. Case studies from Australia and New Zealand are used to highlight the various problems and issues involved.

Public Services and the Third Sector

Public Services and the Third Sector
Title Public Services and the Third Sector PDF eBook
Author Great Britain. Parliament. House of Commons. Public Administration Select Committee
Publisher The Stationery Office
Pages 304
Release 2008
Genre Political Science
ISBN 9780215521552

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Incorporating HC 540-i-v, session 2006-07

Public Service Operations Management

Public Service Operations Management
Title Public Service Operations Management PDF eBook
Author Zoe Radnor
Publisher Routledge
Pages 451
Release 2015-07-30
Genre Business & Economics
ISBN 1317602943

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How do policy makers and managers square the circle of increasing demand and expectations for the delivery and quality of services against a backdrop of reduced public funding from government and philanthropists? Leaders, executives and managers are increasingly focusing on service operations improvement. In terms of research, public services are immature within the discipline of operations management, and existing knowledge is limited to government departments and large bureaucratic institutions. Drawing on a range of theory and frameworks, this book develops the research agenda, and knowledge and understanding in public service operations management, addressing the most pressing dilemmas faced by leaders, executives and operations managers in the public services environment. It offers a new empirical analysis of the impact of contextual factors, including the migration of planning systems founded on MRP/ERP and the adoption of industrial based improvement practices such as TQM, lean thinking and Six Sigma. This will be of interest to researchers, educators and advanced students in public management, service operations management, health service management and public policy studies.

Improving Public Service Delivery

Improving Public Service Delivery
Title Improving Public Service Delivery PDF eBook
Author Peter C. Humphreys
Publisher Institute of Public Administration
Pages 108
Release 1998
Genre Administrative agencies
ISBN 9781902448008

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The Third Sector Delivering Public Services

The Third Sector Delivering Public Services
Title The Third Sector Delivering Public Services PDF eBook
Author James Rees
Publisher Policy Press
Pages 296
Release 2017-07-05
Genre Business & Economics
ISBN 1447322428

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This book offers a comprehensive overview of the role of the third sector--voluntary or nonprofit groups--in the delivery of public services in the United Kingdom. It details the historical development of the relationship between the government and the third sector, reviews major debates and controversies that have accompanied the increasing reliance on third-sector work in recent years, and explores the various fields in which third-sector activity is prominent.