Currently, about 520,000 veterans are waiting for a disability claim decision from the Department of Veterans Affairs, with about 235,000 veterans waiting 125 days or more. Using the knowledge that I have gained through thirty-one years of processing veteran’s disability claims, I have written a book that will help veterans shepherd their claims through the VA bureaucracy. "Keep Your VA Claim Moving" gives the basic facts about how the VA claims process works as well as insights into how the VA works that I’ve gained from working for the VA for thirty-one years. Having retired in 2014 my information is up to date. Since retiring I have done consulting work with a law firm on VA claims. This will help veterans who are considering filing a claim and also those who have already filed a claim and are wondering what has happened to it. There have been several books published in 2013 and 2014 on the subject of how to file a VA disability claim. This book is written by someone who is not just a consumer of VA benefits but who has actually worked for VA processing claims

The author draws from the laws and codes that govern the VA and provides context from his direct experience to illustrate how those rules are applied. The reader will learn when to make claims, what to claim, how to claim, and a host of other common sense VA procedures. When finished, the veteran will have all the knowledge to make the VA function the way it was designed.

For years, the disability compensation claims process has been the subject of concern and attention by the Department of Veterans Affairs (VA), Congress, and veteran service organizations (VSO), due in part to long waits for decisions and the large number of claims pending a decision. As GAO and other organizations have reported over the last decade, VA has also faced challenges in improving the accuracy and consistency of disability decisions. GAO was asked to examine (1) trends in VA's disability compensation claims processing at the initial claims and appeals levels and (2) actions that VA has taken to improve its disability claims process. To do this, GAO reviewed and analyzed VA performance data, budget submissions, program documents, and external studies and interviewed VA officials and VSO representatives. GAO recommends that the Secretary of Veterans Affairs direct (1) VBA to collect data on redistributed claims to help assess the effect of workload redistribution, (2) VBA and the Board of Veterans' Appeals to establish a plan with criteria for assessing whether ECA should be widely implemented, and (3) VBA to develop a plan with criteria for assessing whether its pilot reorganization of claims processors should be expanded. VA agreed with the recommendations, and noted plans to address them.

"For years, the disability compensation claims process has been the subject of concern and attention by the Department of Veterans Affairs (VA), Congress, and veteran service organizations (VSO), due in part to long waits for decisions and the large number of claims pending a decision. As GAO and other organizations have reported over the last decade, VA has also faced challenges in improving the accuracy and consistency of disability decisions. GAO was asked to examine(1) trends in VA's disability compensation claims processing at the initial claims and appeals levels and (2) actions that VA has taken to improve its disability claims process. To do this, GAO reviewed and analyzed VA performance data, budget submissions, program documents, and external studies and interviewed VA officials and VSO representatives."