To be effective, government must be run by professional managers. When decisions that should be taken by government officials are delegated to private contractors without adequate oversight, the public interest is jeopardized. Verkuil uses his inside perspectives on government performance and accountability to examine the tendencies at both the federal and state levels to 'deprofessionalize' government. Viewing the turn to contractors and private sector solutions in ideological and functional terms, he acknowledges that the problem cannot be solved without meaningful civil service reforms that make it easier to hire, incent and, where necessary, fire career employees and officials. The indispensable goal is to revitalize bureaucracy so it can continue to competently deliver essential services. By highlighting the leadership that already exists in the career ranks, Verkuil senses a willingness, or even eagerness, to make government, like America, great again.

In this book, Verkuil uses his inside perspective on government to examine the increasing impact of private contractors on governance. Outsourcing of government functions is on the rise and is of concern to scholars and practitioners, and the reputation of the author will bring considerable attention to this book.

This book describes and analyzes the impact of contemporary programmes of organizational reform in the public and private sectors on bureaucratic structures.

The end of bureaucracy has been anticipated many times throughout the history of management science, as well as in modern social and political theory. This book sets out to show why bureaucracy persists and what values it embodies and upholds. Thus the book seeks to show how and why bureaucratic forms of organization have played, and continue to play, a vital and productive role in ordering our political, social, economic, and cultural existence. The book also describes and analyzes the impact of contemporary programmes of organizational reform in the public and private sectors on bureaucratic structures, and seeks to highlight some of the costs of attempts to de-bureaucratize organizational life in business, government, and the third sector. Overall the volume highlights the values of bureaucracy and at the same time indicates why distinctively bureaucratic forms of organization should continue to be valued.