In Using Conversation Analysis, David Greatbatch and Timothy Clark introduce the key elements of conversation analysis, an increasingly prominent form of business research analysis, which involves analysing audio and visual recordings of naturally occurring talk-in-interaction such as television speeches and interview exchanges, to see how meanings are constructed. Ideal for Business and Management students reading for a Master’s degree, each book in the series may also serve as reference books for doctoral students and faculty members interested in the method. Part of SAGE’s Mastering Business Research Methods Series, conceived and edited by Bill Lee, Mark N. K. Saunders and Vadake K. Narayanan and designed to support researchers by providing in-depth and practical guidance on using a chosen method of data collection or analysis.

This is the book for introducing and getting to grips with conversation analysis. Accessible, comprehensive and very applied. - Steven Wright, Lancaster University "A clearly written book. It puts CA into perspective by presenting exemplary studies and differentiating CA from other approaches to discourse. It is full of advice concerning the technicalities of recording, transcription and analysis. It will be most useful to my students." - Spiros Moschonas, University of Athens The Second Edition of Paul ten Have′s classic text Doing Conversation Analysis has been substantially revised to bring the book up-to-date with the many changes that have occurred in conversation analysis over recent years. The book has a dual purpose: to introduce the reader to conversation analysis (CA) as a specific research approach in the human sciences, and to provide students and novice researchers with methodological and practical suggestions for actually doing CA research. The first part of the book sets out the core theoretical concepts that underpin CA and relates these to other approaches to qualitative analysis. The second and third parts detail the specifics of CA in its production of data, recordings and transcripts, and its analytic strategies. The final part discusses ways in which CA can be ′applied′ in the study of specific institutional settings and for practical or critical purposes.

Part of SAGE′s Mastering Business Research Methods series, conceived and edited by Bill Lee, Mark N. K. Saunders and Vadake K. Narayanan and designed to support students by providing in-depth and practical guidance on using a chosen method of data collection or analysis. Necessary Condition Analysis (NCA) is an emerging method of data analysis, based on the idea that research factors can be necessary for an outcome: if the condition is not there, then the result will not occur. These necessary conditions are everywhere, and NCA is an intuitive and straightforward means of finding and testing data, either as a standalone tool or as a complement to other research methods. This book is an invaluable guide to using NCA effectively in business and management dissertations, and offers practical guidance and insight into how to successfully transcribe and analyse data using the NCA approach in research projects. Jan Dul is Professor of Technology and Human Factors at Rotterdam School of Management, Erasmus University, The Netherlands.

Focusing on applied conversation analysis (CA), this timely book offers practical insights and guidelines for CA scholars studying social interactions in institutional settings. Written in an accessible style and packed with case studies, examples, activities, and practical tips, the book takes readers through the entire process of planning and carrying out an applied CA research study. By highlighting challenges, debates, and important questions, each chapter provides the theoretical foundation necessary for making informed decisions at every stage of a research project. The book is divided into three sections (context and planning, doing a project using conversation analysis, and disseminating your research) to mirror the research process.

Demonstrating how the methods and findings of conversation and discourse analysis may inform the development of empirical research questions, this text offers clear comparisons between the two approaches, as well as offering a positioned argument.

In Template Analysis, Nigel King and Joanna Brookes guide you through the origins of template analysis and its place in qualitative research, its basic components, and the main strengths and limitations of this method. Practical case studies and examples from published research then guide you through how to use it in your own research project. Ideal for Business and Management students reading for a Master’s degree, each book in the series may also serve as a reference book for doctoral students and faculty members interested in the method. Part of SAGE’s Mastering Business Research Methods, conceived and edited by Bill Lee, Mark N. K. Saunders and Vadake K. Narayanan and designed to support researchers by providing in-depth and practical guidance on using a chosen method of data collection or analysis.

A study of conversation analysis