A successful digital transformation must start with a conversational transformation. Today, software organizations are transforming the way work gets done through practices like Agile, Lean, and DevOps. But as commonly implemented as these methods are, many transformations still fail, largely because the organization misses a critical step: transforming their culture and the way people communicate. Agile Conversations brings a practical, step-by-step guide to using the human power of conversation to build effective, high-performing teams to achieve truly Agile results. Consultants Douglas Squirrel and Jeffrey Fredrick show readers how to utilize the Five Conversations to help teams build trust, alleviate fear, answer the “whys,” define commitments, and hold everyone accountable.These five conversations give teams everything they need to reach peak performance, and they are exactly what’s missing from too many teams today. Stop focusing on processes and practices that leave your organization stuck with culture-less rituals. Instead, unleash the unique human power of conversation.

This Public Accounts Committee report addresses an issue at the core of the relationship between Parliament and government - accountability for public spending. The Committee is interested in the implications for accountability of two recent developments: the governance reforms which include Ministers chairing departmental boards and greater non-executive involvement in those boards; and the reform and localism proposals which envisage a significant devolution of responsibility for service delivery to a wide range of new bodies, in some cases independent of both central and local government. The reform and localism proposals raised fundamental points about the current model of accountability which the report explores. In practice government has long chosen to discharge accountability through the senior civil servant in each department, the Accounting Officer. Government vests in each Accounting Officer a direct and personal accountability to Parliament for his or her department's stewardship of public funds. While significant sums are spent locally, local taxes account for just 5% of revenue raised and so the overwhelming majority of public spending in the UK is routed through departments and is the responsibility of the departmental Accounting Officer. Parliament vests responsibility in the Public Accounts Committee to hold Accounting Officers accountable on its behalf. Sir Bob Kerslake has been appointed to review how the policy objectives of the reform and localism agenda might be reconciled with the current accountability model based on the Accounting Officer. The Committee sets out its fundamental elements for an effective accountability model.

Aimed at single semester courses on accountability, this book is intended to act as the central text for existing courses, and facilitate new courses being set up. There are contributions from 12 leading institutions in the UK and Scandianavia.

This book investigates how NGOs in authoritarian states, such as China, craft accountability and legitimacy to ensure their survival. It explores this through the lens of child welfare organisations from 2007 to 2017. The authors provide a fresh approach to accountability that is more attuned to the particular conditions of authoritarianism. The project explores the effects of power relations in shaping the hierarchies of accountability and participation that emerge and the attention given to different voices such as those of donor, government, and users. Essential reading for researchers and policy makers interested in development, NGO, social policy, political science, and child welfare studies.