Regional equity as a field of scholarship, as an arena of policy change, and as a social movement has grown, diversified, and matured in important ways over the past decade. The fruits of that growth and development can be seen in recent federal and state policies, in the practices of many regional planning organizations, and in the agendas and approaches of countless community-based organizations and issue advocacy groups. As the field has expanded, a growing number of researchers have been tracking these phenomena: explaining how and why concepts of metropolitan development are being reframed; documenting the efforts to shape policies and diversify leadership; assessing where and how equity and social justice concerns have been brought into regional planning for transportation, land use, housing, public finances, environmental quality, smart growth, sustainable development, public health and other issue areas. This volume brings together analyses and commentary by some of the leading scholarly observers these timely developments. This book was published as a special issue of Community Development.

Generations ago, immigrants came to the U.S. from Europe and Africa in large numbers. Today they are arriving mainly from Latin America and Asia. Most are documented but many are not. While the federal and most state governments have done little beyond controlling borders and ports of entry to address pressing immigration issues, public officials and community organizations at the local level have been advancing commonsense, pragmatic solutions to accommodate the newest members of American society. This collection of essays provides a handbook for developing good county- and municipal-level immigrant services. The contributors cover a diverse range of trends, issues and practices, including immigration reform, language access, identification and driver's licensing, employment, education, voting, public safety and legal assistance.

This Handbook on Diversity and Inclusion Indices critically examines many of the popular and frequently cited indices related to DEI benchmarking and progress tracking. The goal is to provide a better understanding of the indices’ construction, strengths and weaknesses, intended applications, contribution to research and progress towards diversity and equity goals.

A customer-centric culture provides focus and direction for the organization, ensuring that exceptional value will be offered to customers this, in turn, results in enhanced market performance. Unfortunately, caught up in the daily economic and competitive pressures of running complex and fast-changing businesses, managers may lose sight of custo