Improve your company's ability to avoid or manage crises Managing the Unexpected, Third Edition is a thoroughly revised text that offers an updated look at the groundbreaking ideas explored in the first and second editions. Revised to reflect events emblematic of the unique challenges that organizations have faced in recent years, including bank failures, intelligence failures, quality failures, and other organizational misfortunes, often sparked by organizational actions, this critical book focuses on why some organizations are better able to sustain high performance in the face of unanticipated change. High reliability organizations (HROs), including commercial aviation, emergency rooms, aircraft carrier flight operations, and firefighting units, are looked to as models of exceptional organizational preparedness. This essential text explains the development of unexpected events and guides you in improving your organization for more reliable performance. "Expect the unexpected" is a popular mantra for a reason: it's rooted in experience. Since the dawn of civilization, organizations have been rocked by natural disasters, civil unrest, international conflict, and other unexpected crises that impact their ability to function. Understanding how to maintain function when catastrophe strikes is key to keeping your organization afloat. Explore the many different kinds of unexpected events that your organization may face Consider updated case studies and research Discuss how highly reliable organizations are able to maintain control during unexpected events Discover tactics that may bolster your organization's ability to face the unexpected with confidence Managing the Unexpected, Third Edition offers updated, valuable content to professionals who want to strengthen the preparedness of their organizations—and confidently face unexpected challenges.

Bestselling authors Strobel and Mittelberg use compelling and humorous stories from their own lives in a devotional-style work that paints an irresistible picture of what personal evangelism can be--the fulfilling adventure of a lifetime.

"You hate me, right?" I shook my head but he pulled me closer to his chest. "Feelings are mutual honey," his hot minty breath reached to my ears. He gripped my arms tightly and I winced from the pain. A tear fell from my eyes, I tried to push him but he was way stronger than me. "Daniyal, it's hurting" i cried out. "I know right," he smirked at me. He leaned into me and his lips were about to touch mine, I pushed him away with full force "What were you doing with me Daniyal?" I yelled, his face was red from anger, he held my wrist and pushed me to the walls. "You think, I'll do this with you, really?" He let out a loud chuckle and shot a glare at me. "You're just a piece of trash,my dad bought for me to play but I don't wanna lower my standard so don't worry, I'm not gonna touch you, " his words shattered my heart into pieces. I was his wife, his unwanted wife.

In his second, full-length collection, poems of innocence and experience take readers from the schoolyard to the trout stream, from birth to death. Bruce Dethlefsen's familiar, folksy voice acquires new depth and darkness. As Max Garland notes, "there's clarity that's not to be confused with naiveté or simplicity." Dethlefsen chooses to speak in a plain voice that makes room for the lyrical in these poems, using a common vocabulary and an understated tone of voice. While his previous collections have hinted at darker tints to life, this book allows the darkness its due, paying attention to death, to loss, to grief, and to anger. The people in this book, including the poet/speaker, are conflicted and multi-dimensional: failing, trying again, and, in the meantime, loving as best they can. W.E. Butts praises the balance of the "elliptical, conversational, playful, and serious," in Dethlefsen's poems. The shifts in voice, using song, pun, and rhyme by turn, bring the reader closer to the heart of the book and then playfully, skittishly, evade and deflect the attention. It is by what he leaves out, as much as what he says, that Dethlefsen expresses the inexpressible. The terms which spring to mind on reading Bruce Dethlefsen's poems, tenderness, kindness, gentleness, aren't words we're used to hearing in relation to contemporary poetry. These poems have a wide scope and a lot of give. They're tough enough to admit how fragile they-and we-are. And they whisper whatever you are feeling, whatever you are going through, you are not alone. You are not alone. Together, these poems lead us to, in Garland's words, "a redemptive vision of the world around us." Visit brucedethlefsen.org for more information about the poet. Visit cowfeatherpress.org for supporting materials, including discussion questions for book groups, an interview with the poet, and audio from Unexpected Shiny Things.

For Sydney Hyatt and Parker Duncan, finding each other and falling in love wasn’t easy. All they want now is to build a life together, and things are just starting to head in that direction. But when they host a party for Parker's work colleagues, they unintentionally invite a dangerous stranger into their home. Obsessive letters of admiration escalate into promises of harm and threats of danger. Who is intent on harming them, and why? Sydney dedicates her every moment to finding answers, neglecting threats now aimed directly at her. When an unexpected twist places Syd at risk, Parker watches helplessly as she puts her life on the line once again. Will Sydney be able to stop the threat before it’s too late?

Blair thought she was doing her brother-in-law a favor by putting his friend up for a few weeks while he got his apartment situated. Caleb thought he was doing his friend a favor by keeping an eye on his sister-in-law for a little while, seeing as she was one of New York's finest. They met with indifference. But their friendship grew despite that, Their friendship grew to caring, and then more. But can he accept the idea of her being in constant danger, and can she trust enough to share her heart?

Celebrating the Ancients From before the time of Christ, pagan philosophers and storytellers have been influencing thought and shaping culture. In this issue dedicated to the ancient philosophers that formed the foundation of Western culture, we examine the way Christian thought was influenced by and engaged with those early writers and how the Jewish Messiah fulfilled the best hopes raised by what C.S. Lewis referred to as the "good dreams of the pagans." Contributors C.M. Alvarez: "The Power of the Storyteller: Jesus and Aesop" on the ancient tales that changed the world. Jesse W. Baker: "Listening to the Past" on the value of the Ancients. Donald W. Catchings, Jr.: "The Chain-Breaker in Plato's Allegory" on escaping the cave, and an excerpt from the novelette, Strength in Weakness, a retelling of Theseus. Annie Crawford: "Wisdom Became Flesh and Dwelt Among Us: Pagan Dreams of the King of Kings" on Christian virtues and philosopher-kings. Riz Crescini: "The Imaginative Strategy of Boethius" on the apologetic power of the imagination. Joshua S. Fullman: "A Galatian Marriage / Nasoni" on pagan morals and aesthetics. Karise Gililland: "Sede Vacante" on the Fall of Man. Douglas LeBlanc: "Vengeance is Mine, Saith Everyone" on societal and personal judgment. Alex Markos: "The Return of the Kings: Comparing the Homecoming of Odysseus and the Two Comings of Christ" on the tension between love and wrath, and "Persephone" on Christian re-imagination. Louis Markos: "In Defense of Hospitality and Storytelling" on the rules of xenia. Seth Myers: "Till They Have Faces: Lewis's Psyche Meets the Modern Helen of Troy and Circe" on different perspectives on ancient stories. Cherish Nelson: "The Nicomachean Ethics and the Enemy Within" on horror, power, and self-control. Annie Nardone: "Oh Brother: A Bluegrass Odyssey" on ancient morality, values, and spirituality. Zak Schmoll: "Pius Samwise: Roman Heroism in The Lord of the Rings" on Virgil and Tolkien's chief heroes. Jason M. Smith: "Worth Reading: The Ancients" with a list of suggestions on where to begin to read the ancient philosophers, and a review of After Humanity by Michael Ward. Ted Wright: "Drinking from the Well of the Past: A Reflection on the Role of History in Literature & Philosophy for the Modern World" on the function of history. Iris Zamora: "Ancients of Old," a poem celebrating the thinkers of days gone by. Fall 2021 Volume 4, Issue 3 280 pages Cover illustration by Virginia De La Lastra