Ideas in this book will help you every time you send or receive an electronic note, whether at work or at home. You will learn to read between the lines in all forms of incoming electronic communications and ensure outgoing messages convey your true intentions and are politically appropriate. This book also teaches you how to avoid the escalating and embarrassing "e-mail grenade" battles that are too prevalent online. There are many tips for managing your electronic inbox to avoid overload and "e-burnout." Understanding E-body Language will forever change how you view e-mail, while making your online communications easier and more effective.

Clarifies the misconceptions around the topic of body language while providing a new approach to understanding non-verbal communication in the workplace

Teach Yourself - the world's leading learning brand - is relaunched in 2010 as a multi-platform experience that will keep you motivated to achieve your goals. Let our expert author guide you through this brand new edition, with personal insights, tips, energising self-tests and summaries throughout the book. Go online at www.teachyourself.com for tests, extension articles and a vibrant community of like-minded learners. And if you don't have much time, don't worry - every book gives you 1, 5 and 10-minute bites of learning to get you started. - A bestseller, now fully updated with the very latest on body language and non-verbal communication - The only title to give you practical exercises to help you understand your own and other peoples' body language - Unlike other titles, this is not restricted to the workplace but shows you how to understand what other people are saying in every social and domestic situation - Includes the very latest on NLP and how to communicate more effectively through its use We all use body language. Over 90% of all face-to-face communication is non-verbal, and the silent messages of body language often reveal more than the spoken word in conveying true feelings. These messages are particularly significant in influencing first impressions and the self-image we project to others. Now updated for the 21st century with the very latest on NLP and other cutting edge research, Teach Yourself Body Language gives you the knowledge and understanding to be able to use and interpret body language more effectively. It includes practical exercises that will enhance your understanding of non-verbal communication, and it also explores the use of body language in personal and professional situations. All aspects of body language are covered including features of the workplace and features exhibited in an international context.

Catch every nonverbal cue with this complete guide to understanding body language Scientific studies show that people use body language to express their true feelings about a given situation or topic. With Understanding Body Language, you'll discover essential information and how-to guidance for deciphering nonverbal communication so you can make better decisions about the people and situations you approach every day. Start by learning how to properly observe people so you can uncover their subtle nonverbal cues without drawing attention to yourself. Then, practice on your friends and family with practical advice to help you better read social gatherings and telltale signs of disagreement. Finally, dive deeper with real-life scenarios you'll likely encounter, such as dating, job interviews, and workplace interactions. Understanding Body Language includes: Body language 101--Explore the science and driving forces behind body language, best practices for your own expression, and tips for successful interpretation of others. In-the-moment guidance--Learn setting-specific how-tos to help you feel physically assured in difficult situations, such as using positive body language while on a date and projecting confidence within the workplace. An emotional connection--Discover the link between specific emotions and the associated body language so you can apply that vital knowledge in real time and use it to your advantage. Learn to decode body language with this complete guide to understanding nonverbal communication.

An instant Wall Street Journal Bestseller The definitive guide to communicating and connecting in a hybrid world. Email replies that show up a week later. Video chats full of “oops sorry no you go” and “can you hear me?!” Ambiguous text-messages. Weird punctuation you can’t make heads or tails of. Is it any wonder communication takes us so much time and effort to figure out? How did we lose our innate capacity to understand each other? Humans rely on body language to connect and build trust, but with most of our communication happening from behind a screen, traditional body language signals are no longer visible -- or are they? In Digital Body Language, Erica Dhawan, a go-to thought leader on collaboration and a passionate communication junkie, combines cutting edge research with engaging storytelling to decode the new signals and cues that have replaced traditional body language across genders, generations, and culture. In real life, we lean in, uncross our arms, smile, nod and make eye contact to show we listen and care. Online, reading carefully is the new listening. Writing clearly is the new empathy. And a phone or video call is worth a thousand emails. Digital Body Language will turn your daily misunderstandings into a set of collectively understood laws that foster connection, no matter the distance. Dhawan investigates a wide array of exchanges—from large conferences and video meetings to daily emails, texts, IMs, and conference calls—and offers insights and solutions to build trust and clarity to anyone in our ever changing world.

Available for the first time in the United States, this international bestseller reveals the secrets of nonverbal communication to give you confidence and control in any face-to-face encounter—from making a great first impression and acing a job interview to finding the right partner. It is a scientific fact that people’s gestures give away their true intentions. Yet most of us don’t know how to read body language– and don’t realize how our own physical movements speak to others. Now the world’s foremost experts on the subject share their techniques for reading body language signals to achieve success in every area of life. Drawing upon more than thirty years in the field, as well as cutting-edge research from evolutionary biology, psychology, and medical technologies that demonstrate what happens in the brain, the authors examine each component of body language and give you the basic vocabulary to read attitudes and emotions through behavior. Discover: • How palms and handshakes are used to gain control • The most common gestures of liars • How the legs reveal what the mind wants to do • The most common male and female courtship gestures and signals • The secret signals of cigarettes, glasses, and makeup • The magic of smiles–including smiling advice for women • How to use nonverbal cues and signals to communicate more effectively and get the reactions you want Filled with fascinating insights, humorous observations, and simple strategies that you can apply to any situation, this intriguing book will enrich your communication with and understanding of others–as well as yourself.

Now You’re Talking! Do you want to be bulletproof at work, secure in your relationship, and content in your own skin? If so, it’s more important than ever to be aware of what your body is saying to the outside world. Unfortunately, most of what you’ve heard from other body language experts is wrong, and, as a result, your actions may be hurting, not helping, you. With sass and a keen eye, media favorite Janine Driver teaches you the skills she used every day to stay alive during her fifteen years as a body-language expert at the ATF. Janine’s 7-day plan and her 7-second solutions teach you dozens of body language fixes to turn any interpersonal situation to your advantage. She reveals methods here that other experts refuse to share with the public, and she debunks major myths other experts swear are fact: Giving more eye contact is key when you’re trying to impress someone. Not necessarily true. It’s actually more important where you point your belly button. This small body shift communicates true interest more powerfully than constant eye contact. The “steeple” hand gesture will give you the upper hand during negotiations and business meetings. Wrong. Driver has seen this overbearing gesture backfire more often than not. Instead, she suggests two new steeples that give you power without making you seem overly aggressive: the Basketball Steeple and the A-OK Two-Fingered Steeple. Happy people command power and attention by smiling just before they meet new people. Studies have shown that people who do this are viewed as Beta Leaders. Alpha leaders smile once they shake your hand and hear your name. At a time when every advantage counts—and first impressions matter more than ever—this is the book to help you really get your message across.