The demand for residential communities for seniors rises as the U.S. population continues to age. This growth means that new administrators and staff members often are learning by trial and error the complicated task of delivering high-quality and consistent services to elderly persons. While many new facilities have been successful, others have been plagued by a variety of administrative and financial difficulties. Senior Living Communities remains the definitive guide to managing these facilities. In this thoroughly updated and revised edition, Benjamin W. Pearce offers a wealth of sound advice and practical solutions. He discusses resident relations, operating methods, staffing ratios, department management, cost containment, sales and marketing strategies, techniques of financial analysis, budgeting, and human resources. New chapters address issues particular to dementia care and architecture, and the appendix contains a department-by-department audit of senior living operations. From the front lines to the boardroom, this book should be a part of every decision-making process for improving and maintaining assisted living, congregate, and continuing care retirement communities.

This book presents a range of cutting edge perspectives on subjects which are central to improving purchasing performance, including supply chain management, outsourcing and partnership, professional development, IT and e-commerce, and performance evaluation.

This book examines issues and implications of digital and social media marketing for emerging markets. These markets necessitate substantial adaptations of developed theories and approaches employed in the Western world. The book investigates problems specific to emerging markets, while identifying new theoretical constructs and practical applications of digital marketing. It addresses topics such as electronic word of mouth (eWOM), demographic differences in digital marketing, mobile marketing, search engine advertising, among others. A radical increase in both temporal and geographical reach is empowering consumers to exert influence on brands, products, and services. Information and Communication Technologies (ICTs) and digital media are having a significant impact on the way people communicate and fulfil their socio-economic, emotional and material needs. These technologies are also being harnessed by businesses for various purposes including distribution and selling of goods, retailing of consumer services, customer relationship management, and influencing consumer behaviour by employing digital marketing practices. This book considers this, as it examines the practice and research related to digital and social media marketing.

“This book is a must-have resource for anyone preparing for RC/AL licensure...The book provides both regulatory and day-to-day operational questions that will allow current and future leaders in long-term care and assisted living to be successful senior leaders in the senior care field." ---Doody's Review Service, 3 stars Contains more than 300 practice questions and answers! Assisted Living Administration and Management Review is the first practical question-based study guide for anyone preparing for certification or licensure exams in residential care and assisted living (RC/AL) administration. Organized according to the original five domains of practice established by the National Association of Long-Term Care Administrator Boards (NAB) and used in Assisted Living Administration and Management: Effective Practices and Model Programs in Elder Care, Second Edition, the book reflects the type of questions seen on the state and national exams. Answers and brief rationales have been provided in a final chapter organized according to the five domains of practice or knowledge areas of responsibility - Organizational Management, Human Resources Management, Business and Financial Management, Environmental Management, and Resident Care Management. Written by certified assisted living administrators and licensed health professionals and featuring questions relevant to all state-based exams, this is the authoritative study guide for anyone seeking professional certification/licensure in this growing line of service. The review begins with a comprehensive introduction to the current professional landscape of residential care and assisted living administration in addition to coverage of the different certification and licensure programs available. The following domain-based chapters feature multiple-choice, single-best answer questions, covering all core knowledge areas of responsibility that one is likely to see when taking state or national exams. Containing over 300 practice questions with rationales to encourage self-assessment and further learning, this is a must-have resource for students and professionals seeking RC/AL administrator certification or licensure. Key Features: Over 300 multiple-choice, single-best answer questions with answers and rationales Prepares students to study for Residential Care/Assisted Living (RC/AL) administrator certification and licensure exams administered at the state or national level Organized according to five domains of practice - Organizational Management, Human Resources Management, Business and Financial Management, Environmental Management, and Resident Care Management Written by certified assisted living administrators and licensed health professionals Purchase includes digital access for use on most mobile devices or computers

Blueprint for Green Affordable Housing is a guide for housing developers, advocates, public agency staff, and the financial community that offers specific guidance on incorporating green building strategies into the design, construction, and operation of affordable housing developments. A completely revised and expanded second edition of the groundbreaking 1999 publication, this new book focuses on topics of specific relevance to affordable housing including: how green building adds value to affordable housing the integrated design process best practices in green design for affordable housing green operations and maintenance innovative funding and finance emerging programs, partnerships, and policies Edited by national green affordable housing expert Walker Wells and featuring a foreword by Matt Petersen, president and chief executive officer of Global Green USA, the book presents 12 case studies of model developments and projects, including rental, home ownership, special needs, senior, self-help, and co-housing from around the United States. Each case study describes the unique green features of the development, discusses how they were successfully incorporated, considers the project's financing and savings associated with the green measures, and outlines lessons learned. Blueprint for Green Affordable Housing is the first book of its kind to present information regarding green building that is specifically tailored to the affordable housing development community.