This book shows managers how to prepare for, and respond effectively to a crisis in business.

The definitive inside account of Toyota's greatest crisis—and lessons you can apply to your own company "Those who write off Toyota in the current climate of second guessing and speculation are making a profound mistake and need to read this book to get the facts. Toyota is a company that will channel the current challenges to push themselves to even more relentless continuous improvement." —Charles Baker, former Chief Engineer and Vice President for R&D, Honda of America "Toyota Under Fire is a superb book and should prove very helpful to American industry's understanding of the problems faced and how any company can prevent similar occurrences in the future." —Norman Bodek, author, founder of Productivity Press, and inductee in 2010 Industry Week Manufacturing Hall of Fame "As a former automotive supplier executive and student of Toyota, I was concerned to see the many negative reports and investigations into the quality and safety of its vehicles. Toyota Under Fire tells the story of how this great company is growing wiser and stronger by living its culture and values." —Michael Fisher, CEO, Cincinnati Children's Hospital Medical Center "Just as Toyota has put itself through excruciating soul-searching in order to understand what went wrong, so should we all take advantage of the opportunity for learning presented to us by Toyota's misfortune. In these pages, you will find that the actual circumstances were far more complex, nuanced, and uncertain than you saw reported in the news." —John Y. Shook, Chairman and CEO, Lean Enterprise Institute "The most comprehensive and detailed review to date of the circumstances that led to the crisis, and the events and contexts that caused it to escalate.” —Strategy & Business About the Book For decades, Toyota has been setting standards that are the envy—and goal—of organizations worldwide. Its legendary management principles and business philosophy, first documented by Jeffrey K. Liker in his influential book The Toyota Way, changed the business world's approach to operational excellence. Granted unprecedented access to Toyota's facilities worldwide, Liker, along with Timothy N. Ogden, investigated the inside story of how Toyota faced the challenges of the recession and the recall crisis of 2009–2010. In both cases, the company was caught off guard—and found that a root cause of the challenges it faced was its failure to live up to its own principles. But the fundamentals were still there, and the company has ultimately come out of the most challenging years of its postwar existence even stronger than before. Toyota Under Fire chronicles all the events of the recession and the recall crisis in detail, providing valuable lessons any business leader can use to survive and thrive in a crisis, no matter how large: Crisis response must start by building a strong culture long before the crisis hits. Culture matters far more than decisions made by top executives. Investing in people, even in the depths of a recession, is the surest path to long-term profitability. Because it had founded its culture on such principles, Toyota didn’t need to amass an army of public relations, marketing, and legal experts to "put out the fire"; instead, it redoubled efforts to live up to its founding tenet, going "back to basics." Toyota began solving this crisis more than 70 years ago, when its organizational culture was first established. Apply the lessons of Toyota Under Fire to your company, and you'll meet any future management challenge calmly, responsibly, and effectively—the Toyota Way.

"Challenge the Challenge" of Uncertainty!!! Unprecedented times need unprecedented measures. There are no set rules to find solutions to times of uncertainty. Business Leaders: Business CEOs are facing dark clouds of uncertainty and their existing brands, business plans are dimmed under this uncertainty. Board of directors have a fear of business continuity, need to revalidate the purpose of business and look at their business leaders for solutions. Common Man: Display leadership at three levels, at home as parents, at job as an employee and for the nation, building true values in children. More importantly, during uncertain times to save them from anxiety and fear, using this as an opportunity for developing true leadership. Parents should be the BEST LEADERS FOR THEIR CHILD!!! Youngsters: This book is more relevant for you because you can understand how leadership should be embedded within you, how you can understand the other side of the table; why parents need to develop the leadership within you during these times, and you can understand how business leaders behave during unprecedented times. Special Business Entrepreneurs: Normal business books do not cover specific needs of such businesses like MSMEs and Family Businesses. This book shares maximum value of your money spent (i.e., Apart from Specific issues to your business and common family needs). Thanks for choosing my thoughts. Hope this book will add value to your life!!!

In this work, change specialist Holman reframes how we deal with chaos and change, and explains to leaders how to turn upheaval into opportunity and renewal.

Few of us go through life without experiencing some sort of crisis, whether health, financial, relationship, career, or personal safety. Crises happen and they are often out of our control. But the one thing we can control is how we respond to them. Yet, our natural instincts often hinder us as we confront today’s crises that are complex, amorphous, and not readily solvable. Changing our reaction to a crisis is an immense challenge, yet with powerful lessons provided in these pages, anyone can turn crises into opportunities for reflection, positive action, and growth. . A crisis mentality can overwhelm you when bad things happen. Turning crises into opportunitiesempowers you to overcome the darkness that can engulf you in troubled times and allow you to seek the light that can guide you through hard times. Exploring the essential psychological, emotional, and interpersonal factors that most impact your reaction to a crisis, Jim Taylor provides you with deep insights and practical tools that help you move from a crisis mentality of fear, pessimism, and panic that controls you to an opportunity mindset of calm, confidence, and courage that you control in a crisis. He offers compelling examples, both recent and historical, well-known and unfamiliar, to bring these issues to life. Illustrations from government, large and small business, and ordinary people will highlight who responded well and who did not. Break free from the crisis mentality and embrace an opportunity mindset with nine strategies that will not only help you to survive, but actually thrive, when bad things happen.

A "riveting and illuminating" Bill Gates Summer Reading pick about how and why some nations recover from trauma and others don't (Yuval Noah Harari), by the Pulitzer Prize-winning author of the landmark bestseller Guns, Germs, and Steel. In his international bestsellers Guns, Germs and Steel and Collapse, Jared Diamond transformed our understanding of what makes civilizations rise and fall. Now, in his third book in this monumental trilogy, he reveals how successful nations recover from crises while adopting selective changes -- a coping mechanism more commonly associated with individuals recovering from personal crises. Diamond compares how six countries have survived recent upheavals -- ranging from the forced opening of Japan by U.S. Commodore Perry's fleet, to the Soviet Union's attack on Finland, to a murderous coup or countercoup in Chile and Indonesia, to the transformations of Germany and Austria after World War Two. Because Diamond has lived and spoken the language in five of these six countries, he can present gut-wrenching histories experienced firsthand. These nations coped, to varying degrees, through mechanisms such as acknowledgment of responsibility, painfully honest self-appraisal, and learning from models of other nations. Looking to the future, Diamond examines whether the United States, Japan, and the whole world are successfully coping with the grave crises they currently face. Can we learn from lessons of the past? Adding a psychological dimension to the in-depth history, geography, biology, and anthropology that mark all of Diamond's books, Upheaval reveals factors influencing how both whole nations and individual people can respond to big challenges. The result is a book epic in scope, but also his most personal yet.