Computer systems can only deliver benefits if functionality, users and usability are central to their design and deployment. This book encapsulates work done in the DIRC project (Interdisciplinary Research Collaboration in Dependability), bringing together a range of disciplinary approaches - computer science, sociology and software engineering - to produce a socio-technical systems perspective on the issues surrounding trust in technology in complex settings.

Addresses current issues of research into socio-technical systems (STSs). Provides suggestions on how social knowledge can synergize with technical knowledge.

This book is the first to examine the history of imaginative thinking about intelligent machines, featuring contributions from leading humanities and social science scholars who detail the narratives about artificial intelligence (AI) that in turn offer a crucial epistemic site for exploring contemporary debates about these powerful technologies.

While there are sporadic journal articles on socio-technical networks, there's long been a need for an integrated resource that addresses concrete socio-technical network (STN) design issues from algorithmic and engineering perspectives. Filling this need, Socio-Technical Networks: Science and Engineering Design provides a complete introduction to

How is society influenced by engineering and technology? How in turn does society shape engineering and technology? This book from the National Academy of Engineering explores ways in which technology and society form inseparable elements in a complex sociotechnical system. The essays in this volume are based on the proposition that many forces move and shape engineering, technology, culture, and society. Six specialists both inside and outside the field of engineering offer views on how engineering responds to society's needs and how social forces shape what engineers do and what they can achieve.

A comprehensive, practical introduction to one of the most important new trends in manufacturing, globally The delivery of a service component as an added value when providing products, servitization is all the rage in the manufacturing sector around the world. Yet, despite the clear competitive advantage of servitization, most manufacturers remain reluctant to venture into, what for them, is a strange new world. Written by a team of internationally respected servitization experts and innovators, this book provides you with a detailed road map for successfully navigating the servitization terrain. Unlike most authors on the subject who merely sing the praises of servitization, Baines and Lightfoot provide you with a framework for accessing the feasibility of adopting a services-led competitive strategy in your company, along with strategies for designing and implementing the kinds of service offerings customers increasingly are coming to expect. Grounded in real-world practice and supported by a wealth of up-to-the minute research, this book helps ease the way for manufacturers considering adopting a servitization model Shows how to exploit your company's manufacturing competencies to build a strong servitization element without becoming "just another services company" Provides numerous illustrations and examples of services-led competitive strategies, with an emphasis on the advanced services most widely associated with servitization worldwide Packed with fascinating and instructive case studies from leading manufacturing firms across industry sectors, including Caterpillar, Rolls-Royce, Alstom, MAN, Xerox and others

"The impact of technology on society is clear and unmistakeable. The influence of society on technology is more subtle. The 13 essays in this book have been written by a diverse group of scholars united by a common interest in creating a new field - the sociology of technology. They draw on a wide array of case studies - from cooking stoves to missile systems, from 15th-century Portugal to today's Al labs - to outline an original research program based on a synthesis of ideas from the social studies of science and the history of technology. Together they affirm the need for a study of technology that gives equal weight to technical, social, economic, and political questions"--Back cover.