Risk communication helps companies, governments and institutions minimise disputes, resolve issues and anticipate problems before they result in an irreversible breakdown in communications. Without good risk communication and good risk management, policy makers have no roadmap to guide them through unforeseen problems, which frequently derails the best policies and results in a breakdown in communications and a loss of trust on behalf of those they are trying hardest to persuade. Most policy makers still use outdated methods - developed at a time before health scares like BSE, genetically modified organisms and dioxin in Belgian chicken feed eroded public confidence in industry and government - to communicate policies and achieve their objectives. Good risk communication is still possible, however. In this book, through the use of a host of case studies from four countries, the author identifies a series of methods that are set to work in a post trust society.

Social trust is a crucial issue to many aspects of modern society. Policy makers continually aspire to winning it and corporations frequently run the risk of losing it. The 'trust deficit' raises vital questions and problems to which until recently there have been few answers or solutions. Experts from both sides of the Atlantic explore the importance for trust of various influences, from individual perceptions to organizational systems, and consider the conditions involved in building or undermining trust. Several authors examine practical hazard management issues, including medical vaccination programmes and popular participation in pollution control and waste management as strategies for enhancing social trust. This book provides insightful analysis for researchers and students of environmental and social sciences and is essential reading for those engaged in risk management in both the public and private sectors.

The EU and China are often characterised as parties whose bilateral political differences still remain too large to bridge, so that they have failed to convert rhetorical promises into tangible results of cooperation, particularly with regards to the field of international security. Yet in terms of their bilateral interaction on security risk management in Africa; EU and Chinese naval officers jointly brought down the number of successful Somali pirate attacks in the Gulf of Aden and to a lesser extent were jointly involved in seeking a resolution to the lingering conflict in Darfur. This book asks how we can make sense as a whole of this relatively sudden shift in regards to the dealings between their respective officials on the topic of security risk management. It argues that the outcomes of Sino-European bilateral dealings on this topic are above all determined by the ability/inability of these officials to build political trust as a complex and cognitive social phenomenon. Consequently, the book applies an innovative conceptual framework on political trust to explain why EU and Chinese officials bridged their ‘endemic’ political differences to practically cooperate on Somali piracy but were unable to do so when it came to their interaction on Darfur. To conclude, it examines the longer term impact of this bilateral trust-building process by covering more recent examples of bilateral engagement in Libya and Mali and aims to show that although this trust-building process may be case specific, ramifications may go beyond the realm of their bilateral dealings on security matters in Africa, to impact wider issues of international security. This text will be of key interest to scholars and students of African and Chinese politics, EU politics, security and maritime studies, and more broadly of international relations and to governmental actors.

Trust is an important factor in risk management, affecting judgements of risk and benefit, technology acceptance and other forms of cooperation. In this book the world?s leading risk researchers explore all aspects of trust as it relates to risk management and communication. Drawing on a wide variety of disciplinary approaches and empirical case studies (on topics such as mobile phone technology, well-known food accidents and crises, wetland management, smallpox vaccination, cooperative risk management of US forests and the disposal of the Brent Spar oil drilling platform), this is the most thorough and up-to-date examination of trust in all its forms and complexities. The book integrates diverse research traditions and provides new insights into the phenomenon of trust. Factors that lead to the establishment and erosion of trust are identified. Insightful analyses are provided for researchers and students of environmental and social science and professionals engaged in risk management and communication in both public and private sectors. Related titles The Tolerability of Risk (2007) 978-1-84407-398-6

This book provides information on trust and risk to businesses that are developing electronic commerce systems and helps consumers understand the risks in using the Internet for purchases and show them how to protect themselves.

This title was first published in 2001. Aiming to open up a new perspective on the study of threats and risks, this text combines insights from the thematically linked but academically disassociated fields of security studies, risk studies and crisis management studies. It provides case studies of key agents, arenas and issues involved in the politics of threats. In addition to the traditional unit of analysis - national governments - this book takes into account non-governmental agents, including public opinion, the media and business.