In the current economy, companies are expected to turn on a dime in response to changing market needs to stay vibrant. What that means is that companies are constantly reorganizing. Employees are living in a constant state of change. This dynamic in the workplace has affected worker satisfaction, morale, and burnout. This is the first treatment manual to focus on treating job-related issues, whether it's conflict in the workplace, stress, burnout, performance, and more. Divided into two parts, Part One sets the stage with a discussion of the economic climate and how it impacts businesses, how business reacts to it, and how the new business climate affects employees. Part Two lays out the most current research on effectively treating work-related client issues. Individual, group, and organizational interventions are included, along with case examples, practical treatment exercises, checklists, and outlines for treatment. - Summarizes how the changing workplace impacts workers - Covers effective ways of treating and preventing worker problems - Includes case examples of treating common workplace depression, accidents, substance abuse, violence, stress, illness, conflict, and performance - Discusses individual, group, and organizational interventions - Provides online exercises, checklists, evaluation formats, and outlines for treatment - Integrates issues of diversity including race, ethnicity, age, and gender

Loss and trauma impacts families, communities and children and young people. This includes "collective trauma" experienced within situations such as a global pandemic, economic poverty, displacement, war, natural hazards or political turmoil. As a result, various common characteristics may be exhibited by children in school settings. This practical book provides strategies and interventions to support the effects of loss and trauma in children and young people. It offers easy-to-understand research and theory to develop knowledge and skills, alongside hands-on strategies to support emotional responses, with practical examples of "what to do if...." Chapters consider why and how these emotions occur, recognising each child's life experiences, and focus on identifying suitable approaches. The intention is to validate feelings and help each child find a way to navigate the variety of emotions experienced, using the simple "5S-Scaffold" model: SUBSIDE–SOOTHE–SUPPORT–STRENGTHEN–SELF-CARE. With a wealth of information and additional downloadable resources, Supporting Young People Through Loss and Trauma is essential reading for teachers, senior leaders, mental health or behaviour leads and SENDCos.

Straightforward and concise, the second edition of A Guide to Writing for Human Service Professionals offers students and professionals practical tools to improve their writing. In his animated and highly accessible teaching voice, Glicken presents the rules of punctuation, grammar, and APA style in jargon-free language that’s easy to understand. Chapters include detailed, real-world examples on how to write academic papers, client assessments and evaluations, business letters, research proposals and reports, papers for mass audiences, requests for funding, and much more. Glicken provides the most comprehensive writing guide available in an engaging and digestible format, including end-of-chapter exercises that allow readers to further practice their writing and critical thinking skills. A Guide to Writing for Human Service Professionals is an invaluable resource for current and future human service professionals across social work, psychology, and counseling. Updates to the Second Edition include: New writing exercises in every chapter to help current and future human service professionals improve critical thinking and expository writing skills New discussion on social media writing, cyberslang, and writing articles for the mass media on issues related to the human services A greater emphasis on the difference between politically correct writing and writing that shows sensitivity to diversity Expanded coverage of critical thinking and writing, conducting research, and plagiarism New examples of resume writing, business letters, and reference letters Expanded discussion of the importance of writing clear mission statements and agency goals

These two volumes are about understanding—why—and application—how—with the aim of providing guidance and introduction to both. Quality is the consistent achievement of the user’s expectations of a product or service. The achievement needs to be “The right thing, right first time, every time, in time.” Beginning with manufacturing and services, it also includes professional, personal, and spiritual dimensions. Variation does not sit happily with consistency and skill in handling risk and opportunity requires competence in the use of statistics, probability, and uncertainty; and needs to complement the critically essential soft dimensions of quality and the overarching and underpinning primacy of personal relationships. There are no clear boundaries to the applicability of quality and the related processes and procedures expressed in management systems, and this is why it matters so much to show “how it applies in diverse business and social environments.” Increasingly, the acceptability of boundaries that are drawn depends on their effect on the user and the achievement of quality, and the latest standards on quality management are explicit on this key point. Quality is everyone’s business, and there is no single professional discipline that can properly express this. Insights, knowledge, experience, best practice, tools, and techniques need to be shared across all kinds of organizational and professional boundaries, and there is no departmental boundary that can stand apart from the organization-wide commitment to quality achievement.

This fifth volume of the JIDR is devoted to a wide range of research themes, which are all linked to the concepts of learning, motivation and happiness, both implicitly and explicitly. The discussions in these articles highlight several recurring and yet under-researched issues in these fields. The most critical of these themes is what leads to excellence in learning, well being and optimism levels. In publishing this symposium, we believe that our 18 authors offer pertinent reflections upon this valid question.

The book attempts to examine whether trade unions in Japan contributed to raising wages, productivity and firm's performance. In the western world trade unions are often regarded as organizations which prevent firms from performing well. The Japanese case may be different from Europe and North America. The book investigates who in Japan joins trade unions and asks whether there is any difference in the satisfaction level of employees, the wage level, and labour turnover rates between union members and non-union members?

World-renowned economist Klaus Schwab, Founder and Executive Chairman of the World Economic Forum, explains that we have an opportunity to shape the fourth industrial revolu­tion, which will fundamentally alter how we live and work. Schwab argues that this revolution is different in scale, scope and complexity from any that have come before. Characterized by a range of new technologies that are fusing the physical, digital and biological worlds, the developments are affecting all disciplines, economies, industries and governments, and even challenging ideas about what it means to be human. Artificial intelligence is already all around us, from supercomputers, drones and virtual assistants to 3D printing, DNA sequencing, smart thermostats, wear­able sensors and microchips smaller than a grain of sand. But this is just the beginning: nanomaterials 200 times stronger than steel and a million times thinner than a strand of hair and the first transplant of a 3D printed liver are already in development. Imagine “smart factories” in which global systems of manu­facturing are coordinated virtually, or implantable mobile phones made of biosynthetic materials. The fourth industrial revolution, says Schwab, is more significant, and its ramifications more profound, than in any prior period of human history. He outlines the key technologies driving this revolution and discusses the major impacts expected on government, business, civil society and individu­als. Schwab also offers bold ideas on how to harness these changes and shape a better future—one in which technology empowers people rather than replaces them; progress serves society rather than disrupts it; and in which innovators respect moral and ethical boundaries rather than cross them. We all have the opportunity to contribute to developing new frame­works that advance progress.