This reference is the first comprehensive how-to collection of Six Sigma tools, methodologies, and best practices. Leading implementer Lynne Hambleton covers the entire Six Sigma toolset, including more than 70 different tools–ranging from rigorous statistical and quantitative tools, to “softer” techniques. The toolset is organized in an easy-to-use, alphabetical encyclopedia and helps professionals quickly select the right tool, at the right time for every business challenge. Hambleton systematically discusses which questions each tool is designed to answer; how the tool compares with similar tools; when to use it; how to use it step-by-step; how to analyze and apply the output; and which other tool to use with it. To further illustrate and clarify tool usage, she presents hundreds of figures, along with never-before-published hints, tips, and real-world, “out-of-the-box” examples. Coverage includes · Real-world guidance to help practitioners raise the most important questions and determine the best resolution · Statistical techniques, including ANOVA, multi-vari charts, Monte Carlo simulations, normal probability plots, and regression analysis · Benchmarks, capability and cost/benefit analyses, Porter’s Five Forces, scorecards, stakeholder analysis, and brainstorming techniques · CPM, CTQ, FMEA, HOQ, and GOSPA · GANTT, PERT chart, and other Six Sigma project management tools · 7QC: cause and effect diagrams, checklists, control charts, fishbone diagram, flowchart, histogram, Pareto chart, process maps, run chart, scatter diagram, and the stratification tool · 7M: AND, affinity diagrams, interrelationship diagrams, matrix diagrams, prioritization matrices, PDPC, and tree diagrams · Crystal Ball, Minitab, and Quality Companion 2 software to facilitate the use of statistical and analytical tools and more to help you become a more effective Six Sigma practitioner · This book is also available in a highly-searchable eBook format at www.prenhallprofessional.com/title/0136007376 and other online booksellers,. From start to finish, this bookdelivers fast, thorough and reliable answers–knowledge you’ll rely on in every Six Sigma project, for years to come.

This is an invaluable collection of best practices to guide you as to when and how to use a specific Six Sigma tool or technique.

Real executives talk about how Six Sigma changed their organizations for the better Backed by the real-world experience of executives who successfully implemented Six Sigma, this book shows how this powerful, data-driven quality improvement methodology can improve the learning cycle and financial and corporate reporting, as well as strategic planning, customer demand issues, and more. Case studies and interviews provide real-life best practices that make the implementation process that much easier for managers. The authors are Six Sigma experts affiliated with PricewaterhouseCoopers and here present an innovative examination of this powerful and popular methodology.

Lean Six Sigma is a method and strategy that supports individuals and project management teams as they pinpoint problems and implement work process improvements. You don't need to be an engineer to apply these practical principles and tools, and you can use them in any organization and industry. The fact is, applying Lean Six Sigma is easier to use than you think, and the guide will show you how. As the legendary management guru Peter Drucker said, "There is nothing so useless as doing efficiently that which should not be done at all."Lean Six Sigma takes the best of the Lean method for waste reduction and continuous improvement and pairs it with the variation and quality control methods of Six Sigma. The result is a comprehensive methodology that supports you in managing work processes for optimal success. This easy-to-use competency-based guide is a how-to manual. You can use it for self-paced learning and also in project teams. Each of the key concepts described in Unlocking Lean Six Sigma gives you a bite-sized chunk of key information. But the ideas are not just explained. Each concept includes: -Worksheets showing how you can develop what you learned in your environment. -Illustrations showing how an analyst would approach using the tools.-Charts and other visual tools to ensure the highest, fastest levels of comprehension and retention.-Several links to other professional resources such as videos and website with useful information. -Process improvement case scenarios that highlight how the ideas you learned about were used by others. -What to do tips to further cement your learning.-Practice questions and places where you can document what you learned and how you might use it in your job.At the end of the guide, you'll find a 120-question knowledge test that allows you to self-test how well you understood the material. Optionally, if you want to earn professional development hours (PDHs) or a Lean Sigma credential, you can do so through Centrestar. For more information, see the Earn PDHs and a Lean Sigma Yellow Belt Credential section in the guide.In a jargon-crowded field, words like Lean and Six Sigma can be intimidating for both beginners and experienced users. Don't worry, Unlocking Lean Six Sigma is written in plain language and packed with straight-forward examples. This easy-to-follow guide provides you with tools and techniques for implementing Lean Six Sigma and managing change initiatives. Including Lean Six Sigma skills on your resume will get you noticed! Every organization seeks to provide exceptional products and service to customers, and to do it efficiently and cost effectively. This practical guide is for individuals who want to advance their professional skills, want rewarding careers, and want to have their coworkers and managers view them as effective contributors who step up to help guide projects and ensure success. Organizational leaders want individuals who are passionate about their jobs, can work collaboratively in a team, and strive to continuously improve. This book can help you do all those things. The Unlocking Lean Six Sigma approach has helped thousands of people and organizations achieve success. It will help you too.

Published Nov 25, 2003 by Addison-Wesley Professional. Part of the Tools and Techniques for Computer Typesetting series. The series editor may be contacted at [email protected]. LaTeX is the text-preparation system of choice for scientists and academics, and is especially useful for typesetting technical materials. This popular book shows you how to begin using LaTeX to create high-quality documents. The book also serves as a handy reference for all LaTeX users. In this completely revised edition, the authors cover the LaTeX2ε standard and offer more details, examples, exercises, tips, and tricks. They go beyond the core installation to describe the key contributed packages that have become essential to LaTeX processing. Inside, you will find: Complete coverage of LaTeX fundamentals, including how to input text, symbols, and mathematics; how to produce lists and tables; how to include graphics and color; and how to organize and customize documents Discussion of more advanced concepts such as bibliographical databases and BIBTeX, math extensions with AMS-LaTeX, drawing, slides, and letters Helpful appendices on installation, error messages, creating packages, using LaTeX with HTML and XML, and fonts An extensive alphabetized listing of commands and their uses New to this edition: More emphasis on LaTeX as a markup language that separates content and form--consistent with the essence of XML Detailed discussions of contributed packages alongside relevant standard topics In-depth information on PDF output, including extensive coverage of how to use the hyperref package to create links, bookmarks, and active buttons As did the three best-selling editions that preceded it, Guide to LaTeX, Fourth Edition, will prove indispensable to anyone wishing to gain the benefits of LaTeX. The accompanying CD-ROM is part of the TeX Live set distributed by TeX Users Groups, containing a full LaTeX installation for Windows, MacOSX, and Linux, as well as many extensions, including those discussed in the book. 0321173856B10162003

From William Horton -- a world renowned expert with more than thirty-five years of hands-on experience creating networked-based educational systems -- comes the next-step resource for e-learning training professionals. Like his best-selling book Designing Web-Based Training, this book is a comprehensive resource that provides practical guidance for making the thousand and one decisions needed to design effective e-learning. e-Learning by Design includes a systematic, flexible, and rapid design process covering every phase of designing e-learning. Free of academic jargon and confusing theory, this down-to-earth, hands-on book is filled with hundreds of real-world examples and case studies from dozens of fields. "Like the book's predecessor (Designing Web-based Training), it deserves four stars and is a must read for anyone not selling an expensive solution. -- From Training Media Review, by Jon Aleckson, www.tmreview.com, 2007

The authoritative account of the rise of Amazon and its intensely driven founder, Jeff Bezos, praised by the Seattle Times as "the definitive account of how a tech icon came to life." Amazon.com started off delivering books through the mail. But its visionary founder, Jeff Bezos, wasn't content with being a bookseller. He wanted Amazon to become the everything store, offering limitless selection and seductive convenience at disruptively low prices. To do so, he developed a corporate culture of relentless ambition and secrecy that's never been cracked. Until now. Brad Stone enjoyed unprecedented access to current and former Amazon employees and Bezos family members, giving readers the first in-depth, fly-on-the-wall account of life at Amazon. Compared to tech's other elite innovators -- Jobs, Gates, Zuckerberg -- Bezos is a private man. But he stands out for his restless pursuit of new markets, leading Amazon into risky new ventures like the Kindle and cloud computing, and transforming retail in the same way Henry Ford revolutionized manufacturing. The Everything Store is the revealing, definitive biography of the company that placed one of the first and largest bets on the Internet and forever changed the way we shop and read.