Vaughan unveils the complicated and high-pressure world of air traffic controllers as they navigate technology and political and public climates, and shows how they keep the skies so safe. When two airplanes were flown into the World Trade Center towers on September 11, 2001, Americans watched in uncomprehending shock as first responders struggled to react to the situation on the ground. Congruently, another remarkable and heroic feat was taking place in the air: more than six hundred and fifty air traffic control facilities across the country coordinated their efforts to ground four thousand flights in just two hours—an achievement all the more impressive considering the unprecedented nature of the task. In Dead Reckoning, Diane Vaughan explores the complex work of air traffic controllers, work that is built upon a close relationship between human organizational systems and technology and is remarkably safe given the high level of risk. Vaughan observed the distinct skill sets of air traffic controllers and the ways their workplaces changed to adapt to technological developments and public and political pressures. She chronicles the ways these forces affected their jobs, from their relationships with one another and the layouts of their workspace to their understanding of their job and its place in society. The result is a nuanced and engaging look at an essential role that demands great coordination, collaboration, and focus—a role that technology will likely never be able to replace. Even as the book conveys warnings about complex systems and the liabilities of technological and organizational innovation, it shows the kinds of problem-solving solutions that evolved over time and the importance of people.

European Air Traffic Management: Principles, Practice and Research is a single source of reference on the key subject areas of air traffic management in Europe. It brings together material that was previously unobtainable, hidden within technical documents or dispersed across disparate sources. With a broad cross-section of contributors from across the industry and academia, the book offers an effective treatment of the key issues in current, and developing, European ATM. It explains the principles of air traffic management and its practical workings, bridging the academic and operational worlds to give an insight into this evolving field, with a number of fresh perspectives brought to the text. On-going research and developments are closely integrated into the themes, demonstrating the likely directions of future ATM in Europe and the challenges it will face. It is anticipated that many readers will already have expertise in one or more of the chapters’ subject matter, but wish to develop a further understanding of the areas covered in others, taking advantage of the many thematic and operational links which have been illustrated. The book will appeal to both aviation academics and practitioners, equally for those whose area of expertise is outside ATM but want a clearly elucidated source of reference, as to those wishing to broaden existing knowledge.

Despite the strong safety record of the national airspace system, serious disruptions occasionally occur, often as a result of outdated or failed equipment. Under these circumstances, safety relies on the skills of the controllers and pilots and on reducing the number of aircraft in the air. The current and growing pressures to increase the capacity to handle a greater number of flights has led to a call for faster and more powerful equipment and for equipment that can take over some of the tasks now being performed by humans. Increasing the role of automation in air traffic control may provide a more efficient system, but will human controllers be able to effectively take over when problems occur? This comprehensive volume provides a baseline of knowledge about the capabilities and limitations of humans relative to the variety of functions performed in air traffic control. It focuses on balancing safety with the expeditious flow of air traffic, identifying lessons from past air accidents. The book discusses: The function of the national airspace system and the procedures for hiring, training, and evaluating controllers. Decisionmaking, memory, alertness, vigilance, sleep patterns during shift work, communication, and other factors in controllers' performance. Research on automation and human factors in air traffic control and incorporation of findings into the system. The Federal Aviation Administration's management of the air traffic control system and its dual mandate to promote safety and the development of air commerce. This book also offers recommendations for evaluation the human role in automated air traffic control systems and for managing the introduction of automation into current facilities and operations. It will be of interest to anyone concerned about air safetyâ€"policymakers, regulators, air traffic managers and controllers, airline officials, and passenger advocates.

This handbook, which was developed in recognition of the need for the compilation and dissemination of information on advanced traffic control systems, presents the basic principles for the planning, design, and implementation of such systems for urban streets and freeways. The presentation concept and organization of this handbook is developed from the viewpoint of systems engineering. Traffic control studies are described, and traffic control and surveillance concepts are reviewed. Hardware components are outlined, and computer concepts, and communication concepts are stated. Local and central controllers are described, as well as display, television and driver information systems. Available systems technology and candidate system definition, evaluation and implementation are also covered. The management of traffic control systems is discussed.