DIVStudy of how the memorials created in Oklahoma City and at the World Trade Center site raise questions about the relationship between cultural memory and consumerism./div

Tourism is facing a new paradigm that has been brought on by the introduction of experiences in the development, management, and promotion of tourism. Associating experiences to tourism destination and products allows tourists to relate to their vacations differently and helps to fuel a destination’s competitiveness and compliance with new needs and motivations that are being driven by the tourists. When properly design, managed, and developed, tourism experiences can contribute to the destination’s overall sustainability by maximining tourism’s positive impacts and fostering their spillover to local communities. Planning and Managing the Experience Economy in Tourism is an essential reference book that seeks to advance research on tourism experience as well as investigate how tourism experiences can create and increase tourism competitiveness. The book explores how the experience concept has evolved in the last decade, alongside the needs and motivations of consumers, and how it can be conceptualized, designed, managed, and implemented both at the tourism firm and destination levels. Delving further into concepts like creative tourism, destination attributes, and smart experiences, this book serves as a dynamic resource for travel agencies, tourism managers, tourism professionals, marketers, destination managers, government officials, policymakers, academicians, students, tourism officials, planners, and researchers.

This book addresses the interconnected issues of public memory, race, and heritage tourism, exploring the ways in which historical tourism shapes collective understandings of America's earliest engagements with race. It includes contributions from a diverse group of humanities scholars, including early Americanists, and scholars from communication, English, museum studies, historic preservation, art and architecture, Native American studies, and history. Through eight chapters, the collection offers varied perspectives and original analyses of memory-making and re-making through travel to early American sites, bringing needed attention to the considerable role that tourism plays in producing--and possibly unsettling--racialized memories about America's past. The book is an interdisciplinary effort that analyses lesser-known sites of historical and racial significance throughout North America and the Caribbean (up to about 1830) to unpack the relationship between leisure travel, processes of collective remembering or forgetting, and the connections of tourist sites to colonialism, slavery, genocide, and oppression. Public Memory, Race, and Heritage Tourism of Early America provides a deconstruction of the touristic experience with racism, slavery, and the Indigenous experience in America that will appeal to students and academics in the social sciences and humanities. The introductory chapter and chapter 3 of this book are freely available as a downloadable Open Access PDF at http: //www.taylorfrancis.com under a Creative Commons [Attribution-Non Commercial-No Derivatives (CC-BY-NC-ND)] 4.0 license.

This book considers tourism to memorial sites from a visitor’s point of view, challenging established theories in tourism and memory studies by critically appraising Germany’s often celebrated memory culture. Based on visitor observations and exit interviews, this book examines how domestic and international visitors negotiate their visits to the concentration camp memorials Ravensbrück and Flossenbürg, the House of the Wannsee Conference and the former Stasi prison Bautzen II. It argues that memorial sites are melting pots where family, national and global narratives meet. For German visitors, the visit to memorial sites is a confrontation with Germany's responsibility for the two dictatorships while for international visitors it can be a form of 'seeing is believing'. Ultimately, it is the immediacy of the space that is the most important part of the visit. Rooted in an interdisciplinary approach, this book will be of interest to academics and students in German Studies, Tourism and Heritage Studies, Museum Studies, Public History, and Memory Studies.

Most of the narratives packaged for New Orleans's many tourists cultivate a desire for black culture—jazz, cuisine, dance—while simultaneously targeting black people and their communities as sources and sites of political, social, and natural disaster. In this timely book, the Americanist and New Orleans native Lynnell L. Thomas delves into the relationship between tourism, cultural production, and racial politics. She carefully interprets the racial narratives embedded in tourism websites, travel guides, business periodicals, and newspapers; the thoughts of tour guides and owners; and the stories told on bus and walking tours as they were conducted both before and after Katrina. She describes how, with varying degrees of success, African American tour guides, tour owners, and tourism industry officials have used their own black heritage tours and tourism-focused businesses to challenge exclusionary tourist representations. Taking readers from the Lower Ninth Ward to the White House, Thomas highlights the ways that popular culture and public policy converge to create a mythology of racial harmony that masks a long history of racial inequality and structural inequity.

This book investigates ‘home’ and ‘homeland’ as destinations of touristic journeys and adds to recent scholarly interest in the intersection between tourism and migration. It covers the temporary visits and journeys in search of home and homelands by migrants, displaced people, exiles and diasporic communities in a wide range of different geographical and historical contexts. Personal and collective forms of memory are shown to play a key role in the motivation for, and experience of, such journeys. The volume contributes to the investigation of the tourism–memory nexus as it conceptualizes memory as underpinning touristic mobility, experience and performativity. Based on ethnographic case studies and other types of qualitative empirical research, the chapters of this book foreground individual touristic experiences, emotions, memories, perceptions, the search for identity and a sense of belonging. The book will be of interest to students and researchers in the fields of tourism, heritage, anthropology, identity studies, memory studies and migration/diaspora studies.

Recent years have witnessed a revival of research in the interplay between cognition and emotion. The reasons for this renaissance are many and varied. In the first place, emotion theorists have come to recognize the pivotal role of cognitive factors in virtually all aspects of the emotion process, and to rely on basic cognitive factors and insight in creating new models of affective space. Also, the successful application of cognitive therapies to affective disorders has prompted clinical psychologists to work towards a clearer understanding of the connections between cognitive processes and emotional problems. And whereas the cognitive revolutionaries of the 1960s regarded emotions with suspicion, viewing them as nagging sources of "hot" noise in an otherwise cool, rational, and computer-like system of information processing, cognitive researchers of the 1990s regard emotions with respect, owing to their potent and predictable effects on tasks as diverse as object perception, episodic recall, and risk assessment. These intersecting lines of interest have made cognition and emotion one of the most active and rapidly developing areas within psychological science. Written in debate format, this book covers developing fields such as social cognition, as well as classic areas such as memory, learning, perception and categorization. The links between emotion and memory, learning, perception, categorization, social judgements, and behavior are addressed. Contributors come from the U.S., Canada, Australia, and France.