Guides are tourism professionals who lead their guests through the most interesting parts of their region. It is their task to engage visitors and to help interpret the sights that they visit. They please tourists by telling interesting but relevant narratives and respond in proactive ways to their complaints and requests. Guides are trained to always have enough knowledge and insight about the subject of the tour and ensure the safety and satisfaction of their guests. In this handy resource book, two seasoned practitioners have combined their working experience of a lifetime. What makes this book priceless is that it is enriched by over two decades of guide training experience as well as engagements with colleague guides, tourism professionals and a cross-section of tourists. "The scope of coverage is vast and will be very useful as a general guidebook for any reader seeking access to our history, geography and our rich cultural heritage." Mrs. Stella W. Appenteng, CEO, Apstar Tours Limited "Tour guiding is a bridging process around which the tourism experience revolves. This book comes to edify our tour guides on the substance and mechanics of their profession. It comes at a time when the industry has become more dynamic and in need of accurate, adequate, culture-nuanced interpretations." Tata Nkunu Akyea, Tourism Consultant & Tour Guide Extraordinaire

Everyone wants to visit New York at least once. The Big Apple is a global tourist destination with a dizzying array of attractions throughout the five boroughs. The only problem is figuring out where to start—and that’s where the city’s tour guides come in. These guides are a vital part of New York’s raucous sidewalk culture, and, as The Tour Guide reveals, the tours they offer are as fascinatingly diverse—and eccentric—as the city itself. Visitors can take tours that cover Manhattan before the arrival of European settlers, the nineteenth-century Irish gangs of Five Points, the culinary traditions of Queens, the culture of Harlem, or even the surveillance cameras of Chelsea—in short, there are tours to satisfy anyone’s curiosity about the city’s past or present. And the guides are as intriguing as the subjects, we learn, as Jonathan R. Wynn explores the lives of the people behind the tours, introducing us to office workers looking for a diversion from their desk jobs, unemployed actors honing their vocal skills, and struggling retirees searching for a second calling. Matching years of research with his own experiences as a guide, Wynn also lays bare the grueling process of acquiring an official license and offers a how-to guide to designing and leading a tour. Touching on the long history of tour-giving across the globe as well as the ups and downs of New York’s tour guide industry in the wake of 9/11, The Tour Guide is as informative and insightful as the chatty, charming, and colorful characters at its heart.

A complete training manual for aspiring tourist guide, escorts and tourism students. The book contains a professional approach of guiding and covers almost all important points that is required to become a perfect and demanding tour guide.It covers guiding concept, environment, ethics, role and responsibilities, story telling techniques, commentary, skills and qualities, etiquette of guide, do's and don'ts, dealing with difficult questions, presentation, describing monuments and cultural products, planning tour to packaging, dealing with emergency, Guide Association, Guidelines for obtaining training and license etc..This book facilitates easy to learn platform to its readers to become a perfect guide. The book is a complete training manual that helps in professional development. It contains a dynamism of tourism. It also covers tour guiding modules of various universities and institutions imparting vocational education in travel and tourism management

Have you ever wanted to become a Tour Guide but not known where to start? Do you yearn to travel the world, explore exotic locations and lead groups of people around unfamiliar places like it's your own backyard?This book can help you become a Tour Guide. It will teach you what you need to say, how to advertise your services and even how to get paid. It will teach you how to start your first tour, how to get repeat business after you've finished it and even what life is really like 'out there on the road'.Written by a Tour Guide with experience in guided tours across 15 countries and with contributions from experts all across the world, there's no better place to start one of the best careers in the world than this book.Nick Manning's How to be a tour guide: the essential training manual for tour managers and tour guides is the ultimate reference book and training tool, as used and proved by Tour Guides across the world every day."Nick Manning lets you know just how big the world is and how many different rules there are while taking you under his wings and navigating you through the aspects of successful tour managing and guiding. This book tells you how to become a GREAT tour manager/guide and is written in a way that will connect with you". - Kristene Murphy"Quite simply the best product available to aspiring tour guides on the market today. No industry professional should be without it." - Industry Insider

Whether you want to become a tour guide or are already working in the industry, How to Be an Award-Winning Tour Guide can help transform your guiding skills from basic to brilliant and open new doors to one of the world’s most exciting professions. Written by award-winning tour operators and tour guide trainers, this book is loaded with insight, personal experiences, industry knowledge, anecdotes, hints, humour, hands-on exercises and sound advice. With their combined 40 years’ experience in tourism and communications, the authors know how important a good tour guide is to delivering a quality visitor experience. Now they’re sharing their knowledge with you. How to Be an Award-Winning Tour Guide is essential reading for tour guides, tour operators, coach drivers, hoteliers, wholesalers, retailers, students, educators, employers, travel writers, tourism officials, visitor centre employees, venue managers or anyone involved in the tourism industry.

Tour guides, a highly responsible group of professionals who are in direct communication with tourists traveling around the world, have a great impact on the proper promotion of the culture of countries, global peace, and tolerance. Additionally, they are also effective in the preservation of world natural heritage. Thus, the educational status of tour guides, as well as the characteristics and ethical values that they should possess, need to be examined on an international scale. In today’s world, where tourism demand is directed towards all types of tourism, practices in special interest tourism should be customized in order to ensure the highest level of service quality and cultural appreciation. Cases on Tour Guide Practices for Alternative Tourism provides emerging research exploring the theoretical and practical aspects of the occupational issues that surround tour guides and their applications within international tourism. Featuring coverage on a broad range of topics such as cultural education, specialized learning, and international business, this book is ideally designed for tour guides, travel agencies, tour managers, tour developers, heritage sites, museums, academicians, researchers, students, industry experts, and hospitality professionals.