Tough Questions, Great Answers offers specific guidance for responding to difficult patient questions, such as: How do you set your fees? Do you guarantee your work? Do you treat AIDS patients? How long can this treatment wait? Robin Wright describes how to turn a challenging conversation into a chance to build patient satisfaction with your dental practice. Based on research with U.S. dental professionals, this book gives great answers to nearly one hundred of the most common questions patients have. An excellent resource for the whole dental team.

Packed full of the toughest interview questions and the savvy answers today's managers are looking for, this is the definitive guide to landing a job.

"I would recommend this book for anyone who is anxious about interviews or who wants to improve their interview performance." Phoenix, May 2012 "In a tough market with strong competition for just a handful of roles, you need to be the best on the day. Only careful preparation and ensuring you match everything you say and do to the specific role, employer and eveninterviewer, will position you as a serious contender for the role. John once again combines a proven, thorough approach with practical tips that will equip you with the skills, examples and confidence required to achieve interview success." Isabel Chadwick, Managing Director, Career Management Consultants Ltd "John's book is a great asset to anyone who fears the interview process. Aswell as some very practical and useful exercises, designed to help capturepowerful information and to get you thinking, he gives a fascinating insightinto the psychological processes, making it much easier to understandand put yourself into the shoes of the interviewer. John's style is veryaccessible, demonstrating his years of experience and translating it intoan easy-to-read collection of hints, tips and guidance. I suspect a lot ofinterviewers will also want to use this book to help them raise their game!" Kerwin Hack, Consultant Director, Fairplace Cedar "This book is an extremely comprehensive guide on how to succeed in jobinterviews. John takes you 'backstage' into the mind of the interviewers soyou can understand what they are thinking and what they really want toknow when asking a range different of questions. Getting a job interviewinto today's difficult employment market is a privilege. This manual willhelp you to be much better prepared so that your next job interviewbecomes a positive opportunity to show what you can really offer, not anordeal to be feared. He covers everything from warm up questions to thetricky issue of salary." Simon Broomer, Managing Director, CareerBalance "John Lees is the career professional's professional; the doyen of careersexperts. His books and advice have helped countless numbers of peopleto enjoy better, more fulfilling careers. This book is an essential read foranyone who is about to attend a job interview." Dr Harry Freedman, Career and Business Strategist,Hanover Executive "John gives consistently good, pragmatic advice and provides suggestionsto help people make the most of themselves and the opportunities theyget. Easy to read, relevant and straightforward, the book offers so muchmore than standard self-help books - it provides practical steps to getreaders started and give them confidence to take ownership of theircareers. A great resource to ensure a head start in a competitive market." Denise Nesbitt, Senior Change Delivery Manager,Talent & Development, Lloyds Banking Group "John Lees' writing offers insight and knowledge which allows you tothink in new ways and achieve changes you didn't think possible. In thesedifficult and challenging times, his books help you achieve your nextcareer step." Laura Roberts, Chief Executive, NHS Manchester Why are you on the market right now? If our roles were reversed, what questions would you ask? Sell me this stapler! Tough questions like these can unnerve even the most confident jobseeker, proving that it's not always the best candidate who gets the job, it's the best interviewee. Whether a first-time jobseeker, career-changer, or returning after a break, Job Interviews: Top Answers to Tough Questions is your indispensable toolkit. Now thoroughly revised and updated to reflect today's demanding job market, featuring: 225 of the most common interview questions A 'fast-track' preparation option if your interview is TOMORROW! More sample answers to challenging questions Insights into the employer mindset when vacancies are thin on the ground "This book is invaluable. Follow the guidelines and your chances improvebeyond measure. You will be sharp, focused, and not only make the mostof your own abilities, but also have a clear understanding of what youneed to offer to employers. This moves you from the 'me' agenda to the 'we' agenda." Stuart Walkley, Director, Oakridge Training and Consulting "As a careers adviser, I often find that clients know that preparation is the key to a successful interview but are unsure where to start. John Lees deals with this clearly and comprehensively. This book is based on real evidence gained from employers and this new edition has been comprehensively updated. I would recommend the book for anyone who is anxious about interviews and to people applying for any level of job, regardless of how much interview experience they may have." David Levinson, Careers Adviser, The University of Edinburgh

The Psalmist declares in Psalm 11:3, “If the foundations are destroyed, what can the righteous do?” There has been a foundational shift in our culture from God’s Word as the authority to man’s. Here is a resource to help clearly and vividly demonstrate truth to those seeking to better understand and for those who have been misled by secular voices claiming to be the voice of reason. Within this book you will find mini answers to help people better understand some of these big issues. Don’t have time to read a big manual? Get your answers fast to touch questions with an info graphic style book. Why do Bible-believers believe creation? Could Noah hold all those animals on the Ark? What is evolution and where did it come from?

Provides answers to common questions about the changes that occur in life, especially the ones caused by moving, and suggests how children can adjust to them.

Outlines the best answers to key job-interview questions, presenting sample responses to frequently asked questions and offering tips on how to handle a critical job interview.