The report reviews a range of policies that countries have used to tackle waiting times for different services, including elective surgery and primary care consultations, but also cancer care and mental health services, with a focus on identifying the most successful ones.

We all wait – in traffic jams, passport offices, school meal queues, for better weather, an end to fighting, peace. Time spent waiting produces hope, boredom, anxiety, doubt, or uncertainty. Ethnographies of Waiting explores the social phenomenon of waiting and its centrality in human society. Using waiting as a central analytical category, the book investigates how waiting is negotiated in myriad ways. Examining the politics and poetics of waiting, Ethnographies of Waiting offers fresh perspectives on waiting as the uncertain interplay between doubting and hoping, and asks "When is time worth the wait?" Waiting thus conceived is intrinsic to the ethnographic method at the heart of the anthropological enterprise. Featuring detailed ethnographies from Japan, Georgia, England, Ghana, Norway, Russia and the United States, a Foreword by Craig Jeffrey and an Afterword by Ghassan Hage, this is a vital contribution to the field of anthropology of time and essential reading for students and scholars in anthropology, sociology and philosophy.

Contains brief vignettes of elementary school physical education teachers demonstrating some of the teaching skills described in the book.

'This is a quite remarkable book, a pleasure to read. Not only is it clear and informative but also by turns witty, melancholic and insightful. The book is astonishingly erudite, but wears this learning so lightly and so charmingly that it is both easy and gripping to read.' Robert Eaglestone, Royal Holloway, University of London Penelope waits by her loom for Odysseus, Vladimir and Estragon wait for Godot, all of us have to wait: for buses, phone calls and the kettle to boil. But do we know what the checking of one's watch and pacing back and forth is really all about? What is the relationship between waiting and time? Is there an ethics of waiting, or even an art of waiting? Do the internet, online shopping and text messaging mean that waiting has come to an end? On Waiting explores such and similar questions in compelling fashion. Drawing on some fascinating examples, from the philosopher Henri Bergson's musings on a lump of sugar to Kate Croy waiting in Wings of the Dove to the writings of Rilke, Bishop, and Carver, On Waiting examines this ever-present yet overlooked phenomenon from diverse angles in fascinating style. On Waiting is the first book to present a philosophy of waiting. Philosophy/Literature

This book introduces the fundamental concepts and practical simulation te- niques for modeling different aspects of operating systems to study their g- eral behavior and their performance. The approaches applied are obje- oriented modeling and process interaction approach to discrete-event simu- tion. The book depends on the basic modeling concepts and is more specialized than my previous book: Practical Process Simulation with Object-Oriented Techniques and C++, published by Artech House, Boston 1999. For a more detailed description see the Web location: http://science.kennesaw.edu/~jgarrido/mybook,html. Most other books on performance modeling use only analytical approaches, and very few apply these concepts to the study of operating systems. Thus, the unique feature of the book is that it concentrates on design aspects of operating systems using practical simulation techniques. In addition, the book illustrates the dynamic behavior of different aspects of operating systems using the various simulation models, with a general hands-on approach.