Now learn from two seasoned consultants how to implement the 360° feedback process effectively--whatever the size and history of your organization. Packed with case studies and the authors' real-life consulting experiences, this book examines the successes and problems of 360° and upward feedback implementation efforts in more than 15 organizations, including Motorola, AT&T, Federal Express, Raychem, Colgate-Palmolive, and UPS. The book objectively considers such crucial components of 360° feedback as organizational culture and performance, pros and cons, the impact on the individual employee, and whether the feedback should be used for evaluative or developmental purposes. Models and tables lend a visual dimension to the book's concepts. Sample surveys and feedback reports--including the authors' own TEAM-Q survey and report set--show you what types of questions to ask and how to present feedback most effectively. If your comp any is considering adopting its own 360° feedback program, don't start before you read this book!

Strong leaders are essential to business success, which makes leadership development a business imperative in today’s competitive environment. Leaders are needed that can do more than manage - leaders are needed that can make a business great. In addition, there is increasing pressure on organizations to demonstrate the wise investment of development dollars. This requires the effective use of leadership development methods, as well as the ability to demonstrate the success of those methods. The Leadership Scorecard combines an explanation and discussion on best practice leadership development methods and incorporates ROI measurement & evaluation methodology.

This is the ninth volume in an enlightening series on clashing values in the worlds of business and education. Containing papers co-published with the Oxford Centre for the Study of Values in Education and Business, this volume traces the most recent changes in both areas of study. Through its focus on the latest advances in technology and their impact upon universities and the world market, this work provides insight into current dialogues on values between universities, businesses and technology.

"Enhancing the leadership skills of Soldiers is of primary importance to the U.S. Army. A critical step in the process of leader development is self-awareness through self-assessment. Such insight is important because identifying and assessing trainable competencies that facilitate maximum leadership effectiveness creates a strategic advantage. This report describes the psychometric properties and common competencies assessed by the Leader AZIMUTH Check, a 360-degree feedback instrument for Army leaders. The AZIMUTH was designed and implemented by the Army Research Institute (ARI) to improve leader common competency development, leader-directed feedback, and enhance leader self-awareness. The purposes of the present research project were to establish a factor structure of common competencies, the minimum number of raters required for adequate reliability, conceptual agreement across rating sources, rating patterns and behaviors, and validity evidence of the AZIMUTH."--DTIC.