This book draws together the experience of the global technology and sourcing team at DLA Piper in order to address the complete lifecycle of an outsourcing contract and the variety of legal and contractual issues that can arise in connection with such a project, from the initial genesis of the proposal to outsource all the way through the procurement process and onto post-contract signature contract management. It also breaks down the core outsourcing contract into its constituent parts, explains the rationale for the relevant provisions (from both a customer and service provider perspective), and provides guidance as to current market practice, options and trends.

Global Outsourcing Strategies is a state-of-the-art guide to the best lessons to be learned for successfully implementing and outsourcing projects. The 22 chapters provide information on the different facets of the outsourcing process, such as contract negotiation, the risks involved in outsourcing, the need for service level agreements, the critical requirements needed to build and sustain outsourcing relationships, and ethical supply chain issues. There are also sections exploring the impact of outsourcing on organizational structures; the long term effects; legal issues; management control and inter-firm relationships; as well as case studies from both the public and private sector on the practical side of outsourcing. The book will appeal to practitioners and researchers alike.

One of the most significant techniques to which companies and organizations have turned to improve service delivery and reduce costs has been outsourcing. Over the last 10 years, almost any process has been successfully outsourced. But during that period there have been failures too; projects that never realised their objectives or that had unforeseen impact on business. Global Outsourcing Strategies is a state-of-the-art guide to the best lessons to be learned for successfully implementing and outsourcing projects, or for revisiting existing operations. The 22 chapters explore some of the new areas for outsourcing, after traditional targets such as IT and finance. Information is provided on the different facets of the outsourcing process, such as contract negotiation, the risks involved in outsourcing, the need for service level agreements, the critical requirements needed to build and sustain outsourcing relationships, and ethical supply chain issues. There are also sections exploring the impact of outsourcing on organizational structures; the long term effects; legal issues; management control and inter-firm relationships; as well as case studies from both the public and private sector on the practical side of outsourcing. The book will appeal to practitioners and researchers alike. This is a must-have guide for any organization approaching outsourcing as a global (or local) strategy and for those organizations now reviewing or developing their outsourcing partnerships.

Far too many companies have developed outsourcing agreements that were created for a bygone century. Or worse, they are buying strategic services using an overly simplified commodity approach. Today's companies must build deep collaborative relationships with their suppliers that can accelerate the pace of innovation and competitive advantage amidst a new era of continual change and transformational shifts. This requires adopting a new methodology that has the inherent framework to design new levels of collaboration to drive business value. This new methodology is Vested Outsourcing. The Vested Outsourcing Manual is the companion guide to the ground-breaking book, Vested Outsourcing: Five Rules That Will Transform Outsourcing. The break-out book introduced the research study conducted by The University of Tennessee and challenged the conventional approach to how companies outsource. In The Vested Outsourcing Manual, Kate Vitasek and her co-authors have taken the Five Rules of Vested Outsourcing and developed the roadmap to creating a Vested Agreement through which each party has a vested interest in mutually-defined and desired outcomes. Vested Outsourcing methodology is built on a flexible framework that lays the foundational structure for the parties to come together and create a shared vision, foster an anticipatory lens, share evolving expertise, manage change and drive the required behavior for both parties to drive innovation and mitigate risk. These flexible - vested - agreements will allow the creation of value systems that have the ability to transform every industry and society. Shared vision, desired outcomes, transparency, trust, and win-win are not simply buzz words - they are the principals and values of Vested Outsourcing, being embraced by innovative giants like Microsoft, Intel, and P&G. Now companies and their suppliers have the manual to create a business model for a new century of constant change.

Outsourcing is one of the most complex and controversial issues in business today. In an effort to remain competitive, many leading companies--from Microsoft to Nike to Pfizer--are incorporating outsourcing as a strategic part of their management decision-making. Yet, for managers responsible for outsourcing, domestically or internationally, this field often seems complex, if not impossible. The Managers Step-by-Step Guide to Outsourcing presents a clear, detailed method for effectively planning and executing an outsourcing strategy in any company, large or small. Top Fortune 500 consultant Linda Dominguez provides all the tools you need to achieve successful, real-world implementation, giving you the power to cut costs, increase efficiency and productivity, generate higher returns, and stay ahead of your competition. Sharing the invaluable guidance of her clients as well as the advice of outsourcing experts, Dominguez helps you develop a strategic plan for your own initiative. She imparts the new skills executives, managers, and employees must learn to deliver results, and best practices for creating sustainable shareholder value without sacrificing quality, productivity, relationships, or control. As you prepare your blueprint for action, you'll discover how to: Decide to outsource a business unit or function on or offshore Weigh potential cost savings against the potential risks Select the best vendor for your specific needs Make the transition process swift and effective Anticipate and manage outsourcing problems and challenges Identify and navigate cultural and style differences Recall an outsourced unit back in-house when necessary You'll also find sound advice and tips executives who have successfully outsourced as well as from those who found their projects did not meet their expectations. Complete with a thorough implementation checklist, The Managers Step-by-Step Guide to Outsourcing is the only resource you need to ensure the long-term success of your outsourcing project.