This book contains the workshops papers presented at the 17th International Conference on Information and Communication Technologies in Education, Research, and Industrial Applications, ICTERI 2021, held in Kherson, Ukraine, in September-October 2021. The 33 revised full papers and 4 short papers included in this volume were carefully reviewed and selected from 105 initial submissions. The papers are organized according to the following workshops: ​9th International Workshop on Information Technology in Economic Research (ITER 2021); 5th International Workshop on Methods, Resources and Technologies for Open Learning and Research (MROL 2021); International Workshop RMSEBT 2021: Rigorous Methods in Software Engineering and Blockchain Technologies; 7th International Workshop on Theory of Reliability and Markov Modeling for Information Technologies (TheRMIT 2021); 1st Ukrainian Natural Language Processing Workshop (UNLP 2021).

Introduction by George WoodcockIt would not be an exaggeration to describe this book as the central work of Kropotkin's writing career. In one way or another, it occupied more than twenty years of his life. It is a work of argument and suggestion rather than dogmatic statement, and the very tentativeness of this great book make its perceptions all the more relevant.With at one time Kropotkin's view of our future might have been regarded as a Utopian dream, today, as a result of the growing realization that the world's resources of energy and raw materials are finite, that food is our most precious commodity and that people's working lives are futile and stultifying, the lessons of this book, for both the rich world and the poor, are topical and hopeful.In addition to a general introduction to the most significant aspects of Kropotkin's life and thought, George Woodcock has prepared a comprehensive afterword to each essay, allowing the reader to fully see Kropotkin's ideas in the context of the world a century later.Is the 9th volume of the The Collected Works of Peter Kropotkin.Table of contentsEditor's IntroductionPreface to the Second EditionPreface to the First EditionChapter 1The Decentralization of IndustriesEditor's Afterword to Chapter 1Chapter 2The Possibilities of AgricultureEditor's Afterword to Chapter 2Chapter 3Small Industries and Industrial VillagesEditor's Afterword to Chapter 3Chapter 4Brain Work and Manual WorkEditor's Afterword to Chapter 4Chapter 5ConclusionEditor's Epilogue1994: 255 pages, index

This book constitutes the thoroughly refereed post-workshop proceedings of 6 internationl workshops held in Brisbane, Australia, in conjunction with the 5th International Conference on Business Process Management, BPM 2007, in September 2007. The 45 revised full papers presented were carefully reviewed and selected from more than 80 submissions to the following 6 international workshops: Business Process Intelligence (BPI 2007), Business Process Design (BPD 2007), Collaborative Business Processes (CBP 2007), Process-oriented Information Systems in Healthcare (ProHealth 2007), Reference Modeling (RefMod 2007), and Advances in Semantics for Web Services (semantics4ws 2007).

This book constitutes the refereed proceedings of three workshops colocated with NETWORKING 2012, held in Prague, Czech Republic, in May 2012: the Workshop on Economics and Technologies for Inter-Carrier Services (ETICS 2012), the Workshop on Future Heterogeneous Network (HetsNets 2012), and the Workshop on Computing in Networks (CompNets 2012). The 21 revised full papers presented were carefully reviewed and selected from numerous submissions. The papers cover a wide range of topics addressing the main research efforts in the fields of network management, quality of services, heterogeneous networks, and analysis or modeling of networks.

20 fully reproducible, training workshops in this volume are ideal for customer service managers, supervisors, coaches and self-directed customer service teams that must set service policies, measure effectiveness and identify where service improvement is needed.