Case Study: Children's Hospital New OrleansCHNOLA statements of core values cultural philosophy, which will be featured in the forthcoming second edition of the award-winning book Building a Culture of Ownership in Healthcare by Joe Tye and Bob Dent (Sigma, summer of 2020). lightbulb-on INSPIRE All associates were given Joe Tye's book The Florence

Have you seen the picture of the tabby cat looking into the mirrorand seeing a lion look back? That image raises a very good question,doesn't it? Who could you be, and what would you achieve, if youconsistently took the actions required to be your best self and to achieve yourmost authentic goals?More than any other factor, the goals you achieve, the contributions youmake, and the person you become will be determined by the values thatguide your life. This course on The Twelve Core Action Values is designed tohelp you achieve your own personal and professional goals.Thank you for your commitment to caring for our patients and their familiesand for making the UIHC Emergency Department both a great healthcareresource for our community and a great place to work for your colleagues.

This is the participant workbook for the Values Coach course on The Twelve Core Action Values.

Remember the picture of the tabby cat looking into the mirror and seeing a lion look back? That image raises a very good question, doesn't it? Who could you be, and what would you achieve, if you consistently took the actions required to be your best self and to achieve your most authentic goals? And in your role as a leader at Children's Hospital of New Orleans, it raises another great question: How can you help the people for whom you are responsible to see, and to be, their own inner lions? The best way for us to truly be able to say We Dat! here at CHNOLA is to help all of the people we work with be able to truly say I Dat! by more effectively living their values. As a Certified Values Coach Mentor or Trainer, you will be able to utilize the course on The Twelve Core Action Values to help your people achieve their own personal and professional goals by living their values. And these are their values. From Authenticity and Integrity through Service and Leadership, these are the values that we all aspire to practice in our work and in our lives.Thank you for your commitment to caring for children and their families - and for making CHNOLA both a center for healthcare excellence and a great place to work.

“The ‘Invisible Architecture’ is built on knowing, and acting on, what research tells us creates a great employee experience. Thank you, Joe and Bob, for writing a book whose time has come—and for your efforts to make healthcare better and better.” -Quint Studer, MSE Co-author, The Human Margin: Building the Foundations of Trust "A must read and a great resource for every leader in today's transforming work environment." -Tim Porter-O'Grady, DM, EdD, APRN, FAAN, FACCWS Senior Partner, Health Systems, TPOG Associates Clinical Professor, Emory University, SON Registered Mediator In the aftermath of the pandemic, preexisting challenges in healthcare organizations have intensified. Stress, burnout, staffing shortages, and even the erosion of trust in organizational leadership are pressing issues that need solutions. Using construction as their metaphor, authors Joe Tye and Bob Dent make a compelling case that a healthcare organization’s Invisible Architecture—a foundation of core values, a superstructure of organizational culture, and the interior finish of workplace attitude—is no less important than its visible architecture. In this third edition of Building a Culture of Ownership in Healthcare, readers will learn how investing in their organization and their people can enable a significant, successful change in productivity; employee engagement; nurse satisfaction, recruitment, and retention; quality of care; patient satisfaction; and positive financial outcomes. TABLE OF CONTENTS Chapter 1: Invisible Architecture Chapter 2: From Accountability to Ownership Chapter 3: The Foundation of Core Values Chapter 4: The Superstructure of Organizational Culture Chapter 5: The Interior Finish of Workplace Attitude Chapter 6: Blueprinting a Culture of Ownership Chapter 7: Three Essential Elements of a Culture of Ownership Chapter 8: Personal Values and Organizational Values Chapter 9: The Four Dimensions of Transformational Leadership Chapter 10: Anatomy of a Change Movement: What the Movement to Ban Public Smoking Has to Teach Healthcare Leaders About Culture Change Afterword Epilogue

What are the core values of your ministry? Values-Driven Leadership is a pioneering work designed to help church and parachurch leaders understand the cutting-edge concept of organizational core values. Every ministry organization has a set of core values that guides what the ministry seeks to accomplish. Understanding and implementing these core values is key to a high-performing ministry. In this revised edition, Aubrey Malphurs offers important insights on new research in the field of leadership and delineates techniques for implementing those insights in practical ways. After exploring the concepts in Values-Driven Leadership, you'll be able to take concrete steps to write your ministry's values in a credo or values statement and focus in on your mission. This edition includes - Helpful discussion questions - Core values audits - A readiness-for-change inventory to help you and your ministry identify areas in need of attention - The latest research on values - New insights into the differences between values and beliefs. This is a useful book for individuals, boards, committees, and leadership teams.

#1 NEW YORK TIMES BESTSELLER • Brené Brown has taught us what it means to dare greatly, rise strong, and brave the wilderness. Now, based on new research conducted with leaders, change makers, and culture shifters, she’s showing us how to put those ideas into practice so we can step up and lead. Don’t miss the five-part HBO Max docuseries Brené Brown: Atlas of the Heart! NAMED ONE OF THE BEST BOOKS OF THE YEAR BY BLOOMBERG Leadership is not about titles, status, and wielding power. A leader is anyone who takes responsibility for recognizing the potential in people and ideas, and has the courage to develop that potential. When we dare to lead, we don’t pretend to have the right answers; we stay curious and ask the right questions. We don’t see power as finite and hoard it; we know that power becomes infinite when we share it with others. We don’t avoid difficult conversations and situations; we lean into vulnerability when it’s necessary to do good work. But daring leadership in a culture defined by scarcity, fear, and uncertainty requires skill-building around traits that are deeply and uniquely human. The irony is that we’re choosing not to invest in developing the hearts and minds of leaders at the exact same time as we’re scrambling to figure out what we have to offer that machines and AI can’t do better and faster. What can we do better? Empathy, connection, and courage, to start. Four-time #1 New York Times bestselling author Brené Brown has spent the past two decades studying the emotions and experiences that give meaning to our lives, and the past seven years working with transformative leaders and teams spanning the globe. She found that leaders in organizations ranging from small entrepreneurial startups and family-owned businesses to nonprofits, civic organizations, and Fortune 50 companies all ask the same question: How do you cultivate braver, more daring leaders, and how do you embed the value of courage in your culture? In this new book, Brown uses research, stories, and examples to answer these questions in the no-BS style that millions of readers have come to expect and love. Brown writes, “One of the most important findings of my career is that daring leadership is a collection of four skill sets that are 100 percent teachable, observable, and measurable. It’s learning and unlearning that requires brave work, tough conversations, and showing up with your whole heart. Easy? No. Because choosing courage over comfort is not always our default. Worth it? Always. We want to be brave with our lives and our work. It’s why we’re here.” Whether you’ve read Daring Greatly and Rising Strong or you’re new to Brené Brown’s work, this book is for anyone who wants to step up and into brave leadership.