The definition of a consultant is someone who facilitates organisational change and provides expertise on technical, functional and business topics during development or implementation. In other words a consultant is someone who helps others to change. However, change isn’t such an easy target to achieve. Research shows that the vast majority of change programmes fail. On a daily basis we hear about projects that are delayed, cancelled, over budget or boycotted by the end user. The problem is that we can never force people to change - remember the backlash against Jamie Oliver’s healthy school meals campaign where parents handed junk food to their children through school fences. The key to successful change is to engage with the end user and help them want to change. The Seven Cs of Consulting offers a consistent and collaborative language that helps both consultant and client deliver value through sustainable change. Based around the author’s highly successful 7Cs model (Client, Clarify, Create, Change, Confirm, Continue, Close) this approach is simple and accessible but firmly grounded in research and real life experience. The 7Cs approach opens up the complexity of sustainable change to the consultant and client and helps them explore- and then avoid - the real issues that cause change to fail within a more professional and trusting relationship. The full text downloaded to your computer With eBooks you can: search for key concepts, words and phrases make highlights and notes as you study share your notes with friends eBooks are downloaded to your computer and accessible either offline through the Bookshelf (available as a free download), available online and also via the iPad and Android apps. Upon purchase, you'll gain instant access to this eBook. Time limit The eBooks products do not have an expiry date. You will continue to access your digital ebook products whilst you have your Bookshelf installed.

NATIONAL BESTSELLER The FBI’s former head of counterintelligence reveals the seven secrets of building and maintaining organizational excellence "A must read for serious leaders at every level." —General Barry R. McCaffrey (Ret.) Frank Figliuzzi was the "Keeper of the Code," appointed the FBI’s Chief Inspector by then-Director Robert Mueller. Charged with overseeing sensitive internal inquiries and performance audits, he ensured each employee met the Bureau's exacting standards. Now, drawing on his distinguished career, Figliuzzi reveals how the Bureau achieves its extraordinary track record of excellence—from the training of new recruits in "The FBI Way" to the Bureau's rigorous maintenance of its standards up and down the organization. All good codes of conduct have one common trait: they reflect the core values of an organization. Individuals, companies, schools, teams, or any group seeking to codify their rules to live by must first establish core values. Figliuzzi has condensed the Bureau’s process of preserving and protecting its values into what he calls “The Seven C’s”. If you can adapt the concepts of Code, Conservancy, Clarity, Consequences, Compassion, Credibility, and Consistency, you can instill and preserve your values against all threats, internal and external. This is how the FBI does it. Figliuzzi’s role in the FBI gave him a unique opportunity to study patterns of conduct among high-achieving, ethical individuals and draw conclusions about why, when and how good people sometimes do bad things. Unafraid to identify FBI execs who erred, he cites them as the exceptions that prove the rule. Part pulse-pounding memoir, part practical playbook for excellence, The FBI Way shows readers how to apply the lessons he’s learned to their own lives: in business, management, and personal development.

Clothier examines these 7 key points of the dog/human relationship: creativity, consistency, communication, congruency, condition, clarity and confidence. Where else will you find a discussion of dogs & people sprinkled with quotes from Shakespeare, George Burns and Cool Hand Luke?

This important resource introduces a framework for 21st Century learning that maps out the skills needed to survive and thrive in a complex and connected world. 21st Century content includes the basic core subjects of reading, writing, and arithmetic-but also emphasizes global awareness, financial/economic literacy, and health issues. The skills fall into three categories: learning and innovations skills; digital literacy skills; and life and career skills. This book is filled with vignettes, international examples, and classroom samples that help illustrate the framework and provide an exciting view of twenty-first century teaching and learning. Explores the three main categories of 21st Century Skills: learning and innovations skills; digital literacy skills; and life and career skills Addresses timely issues such as the rapid advance of technology and increased economic competition Based on a framework developed by the Partnership for 21st Century Skills (P21) The book contains a video with clips of classroom teaching. For more information on the book visit www.21stcenturyskillsbook.com.

A lot of money and time is spent by Christians who have a passion to spread the gospel. Across the globe, this effort is paying off as seekers find Christ, the source of truth and peace. In many cultures, though, appeals made on behalf of the Christian faith are met with blank stares, indifference, even mocking hostility. Ken Ham, one of Christendom's most astute observers of evangelism, is convinced that compromise with evolutionary world views has virtually crippled preaching and teaching efforts, especially in Western societies. In this truly bold new book, Ham presents an ambitious plan to fulfill the Great Commission. A compelling writer and speaker, Ham deftly exposes the great flaws of Darwinism, and shows how compromise with this philosophy of death is killing the Church. By urging Christians to stand on the veracity of the Bible, Ham clears the jungle of tangled views of reality, and helps committed Christians see the path to effective evangelism. -- Amazon.com

With forewords by Professor Tanya Byron and Octavius Black, Educating Ruby: What Our Children Really Need To Learn is a powerful call to action by acclaimed thought-leaders Guy Claxton and Bill Lucas. It is for everyone who cares about education in an uncertain world and explains how teachers, parents and grandparents can cultivate confidence, curiosity, collaboration, communication, creativity, commitment and craftsmanship in children, at the same time as helping them to do well in public examinations. Educating Ruby shows, unequivocally, that schools can get the right results in the right way, so that the Rubys of tomorrow will emerge from their time at school able to talk with honest pleasure and reflective optimism about their schooling. Featuring the views of schoolchildren, parents, educators and employers and drawing on Guy Claxton and Bill Lucas' years of experience in education, including their work with Building Learning Power and the Expansive Education Network, this powerful new book is sure to provoke thinking and debate. Just as Willy Russell's Educating Rita helped us rethink university, the authors of Educating Ruby invite fresh scrutiny of our schools.

This innovative text offers a simple but comprehensive framework for couple assessment that integrates research and information on couples from a wide range of models. Using the 7 Cs as a basis for guiding assessment, chapters move through key areas of couple functioning including communication, conflict resolution, culture, commitment, caring and sex, contract, and character. An additional chapter on children also offers insights into assessment of couples who parent. Offering a broad and accessible framework that can be applied to a variety of theoretical perspectives, the book highlights how the 7 Cs can be used to inform both assessment and treatment of couples. Numerous case examples are interwoven throughout the text to demonstrate how therapists may utilize this approach to work with a diverse client base. Written in an accessible style, Assessment in Couple Therapy is an essential tool for students of marriage and family therapy and beginning therapists, as well as seasoned mental health professionals working with couples in a range of settings.