A true story about a three-legged dog who finds a loving home and realizes his superstrengths come from hope, courage and love.

In just twenty years, Amazon.com has gone from a start-up internet bookseller to a global company revolutionizing and disrupting multiple industries, including retail, publishing, logistics, devices, apparel, and cloud computing.But what is at the heart of Amazon's rise to success? Is it the tens of millions of items in stock, the company's technological prowess, or the many customer service innovations like "one-click"?As a leader at Amazon who had a front-row seat during its formative years, John Rossman understands the iconic company better than most. From the launch of Amazon's third-party seller program to their foray into enterprise services, he witnessed it all-the amazing successes, the little-known failures, and the experiments whose outcomes are still in doubt.In The Amazon Way, Rossman introduces readers to the unique corporate culture of the world's largest Internet retailer, with a focus on the fourteen leadership principles that have guided and shaped its decisions and its distinctive leadership culture.Peppered with humorous and enlightening firsthand anecdotes from the author's career at Amazon, this revealing business guide is also filled with the valuable lessons that have served Jeff Bezos's "everything store" so well-providing expert advice for aspiring entrepreneurs, CEOs, and investors alike.

Based on cutting-edge brain science, Dr. Martin Rossman has developed a program to help you break the worry cycle—and transform worry into a positive force. Our brains are hardwired for worry. While our ancient ancestors had a legitimate use for the fight-or-flight instinct, today what was once a matter of survival has become the stuff of sleepless nights and anxiety-filled days. At its best, worry is a way for us to turn over and solve a problem in our minds. But for many, worry becomes a negative cycle of unnecessary suffering. In The Worry Solution, Dr. Rossman gives you an easy-to-follow plan for taking control of your reactions to stress and anxiety. Using proven clinical techniques that harness the very power of imagination that creates worry and stress, you will learn the five basic skills that will help you to clarify your worries, sort them into those you can and cannot do something about, and tap the wisdom buried deep within you to help solve problems creatively. At the heart of the program is the use of guided imagery and creative visualization, techniques that invigorate the emotional and intuitive parts of the brain to add to and enhance logical intelligence. Not only can you start to see a change in your stress levels immediately, but with regular practice, you may literally alter the worry pathways in your brain—and "hardwire" yourself for calmness and clarity. Grounded in cutting-edge science and wonderfully accessible, The Worry Solution is a powerful and practical guide to living your best life—healthier, happier, and free from unnecessary stress.

Designed to foster "inquiry-mindedness," this book prepares graduate students to develop a conceptual framework and conduct inquiry projects that are linked to ongoing conversations in a field. The authors examine different ways of knowing and show how to identify a research question; build arguments and support them with evidence; make informed design decisions; engage in reflective, ethical practices; and produce a written proposal or report. Each chapter opens with a set of critical questions, followed by a dialogue among five fictional graduate students exploring questions and concerns about their own inquiry projects; these issues are revisited throughout the chapter. Other useful features include end-of-chapter learning activities for individual or group use. Useful pedagogical features include:*Framing questions for exploration and reflection.*Chapter-opening dialogues that bring in perspectives from multiple disciplines.*Example boxes with detailed cases and questions for the reader.*End-of-chapter activities and experiential exercises that guide readers to develop their own inquiry projects.*Suggestions for further reading.

In an increasingly experience-driven economy, companies that deliver great experiences thrive, and those that do not die. Yet many organizations face difficulties implementing a vision of delivering experiences beyond the provision of goods and services. Because experience design concepts and approaches are spread across multiple, often disconnected disciplines, there is no book that succinctly explains to students and aspiring professionals how to design them. J. Robert Rossman and Mathew D. Duerden present a comprehensive and accessible introduction to experience design. They synthesize the fundamental theories and methods from multiple disciplines and lay out a process for designing experiences from start to finish. Rossman and Duerden challenge us to reflect on what makes a great experience from the user’s perspective. They provide a framework of experience types, explaining people’s engagement with products and services and what makes experiences personal and fulfilling. The book presents interdisciplinary research underlying key concepts such as memory, intentionality, and dramatic structure in a down-to-earth style, drawing attention to both the macro and micro levels. Designing Experiences features detailed instructions and numerous real-world examples that clarify theoretical principles, making it useful for students and professionals. An invaluable overview of a growing field, the book provides readers with the tools they need to design innovative and indelible experiences and to move their organizations into the experience economy. Designing Experiences features a foreword by B. Joseph Pine II.

A breakthrough guide for cancer patients on using the mind to treat the body, from a pioneer in complementary medicine Recent research has shown that the mind can make a tremendous difference in not only the daily experience of living with cancer but also in the potential for overcoming it. In this groundbreaking book, Dr. Martin L. Rossman-hailed as "one of the greatest healers of our generation" by Rachel Naomi Remen-shows cancer patients how to use imagery in specific ways that can help them in their fight against cancer. Imagery is a natural, efficient way of storing and processing information, and one that has powerful effects on both emotional states and physiology. And while imagery is not a substitute for medical, surgical, or other physical approaches to cancer therapy, scientific studies have proven that it complements and enhances those treatments in many important ways. In this first book of its kind, Rossman provides specific ways to use imaging in fighting cancer. Praise for Guided Imagery for Self-Healing: "This superb collection of imagery techniques is a landmark contribution to the emerging field of behavioral medicine." -Joan Borysenko, Ph.D., author of Minding the Body, Mending the Mind

Challenging the claim that workers supported Stalin's revolution "from above" as well as the assumption that working-class opposition to a workers' state was impossible, Jeffrey Rossman shows how a crucial segment of the Soviet population opposed the authorities during the critical industrializing period of the First Five-Year Plan.