This book constitutes the refereed proceedings of the 21st IFIP WG 6.11 Conference on e-Business, e-Services, and e-Society, I3E 2022, which took place Newcastle-upon-Tyne, UK, in September 2022. The 37 papers presented in this volume were carefully reviewed and selected from 72 submissions. They were organized in topical sections as follows: Artificial intelligence; Data and Analytics; Careers and ICT; Digital Innovation and Transformation; Electronic Services; Health and Wellbeing; Pandemic; Privacy, Trust and Security.

World-renowned economist Klaus Schwab, Founder and Executive Chairman of the World Economic Forum, explains that we have an opportunity to shape the fourth industrial revolu­tion, which will fundamentally alter how we live and work. Schwab argues that this revolution is different in scale, scope and complexity from any that have come before. Characterized by a range of new technologies that are fusing the physical, digital and biological worlds, the developments are affecting all disciplines, economies, industries and governments, and even challenging ideas about what it means to be human. Artificial intelligence is already all around us, from supercomputers, drones and virtual assistants to 3D printing, DNA sequencing, smart thermostats, wear­able sensors and microchips smaller than a grain of sand. But this is just the beginning: nanomaterials 200 times stronger than steel and a million times thinner than a strand of hair and the first transplant of a 3D printed liver are already in development. Imagine “smart factories” in which global systems of manu­facturing are coordinated virtually, or implantable mobile phones made of biosynthetic materials. The fourth industrial revolution, says Schwab, is more significant, and its ramifications more profound, than in any prior period of human history. He outlines the key technologies driving this revolution and discusses the major impacts expected on government, business, civil society and individu­als. Schwab also offers bold ideas on how to harness these changes and shape a better future—one in which technology empowers people rather than replaces them; progress serves society rather than disrupts it; and in which innovators respect moral and ethical boundaries rather than cross them. We all have the opportunity to contribute to developing new frame­works that advance progress.

The COVID-19 pandemic has dramatically changed social interactions. Social distancing policies, lockdowns, and mandatory quarantines have accelerated the technological mediation of communication (e.g. AI-mediated communication, computer-mediated communication) on an unprecedented scale, willingly or otherwise. Many physical activities such as office work, education, and conferences have had to be performed in the online space through social media apps, the metaverse or specialized programs on mobile phones or laptops as part of pandemic control efforts. As a result, digitally mediated channels have become critical for information acquisition and communication across a wide spectrum of human activities such as education, social interaction, entertainment, and commercial activities. Human beings are increasingly reliant on non-human agents, including social media, Artificial Intelligence (AI) powered tools, or smartphone mobile devices for most routine activities, professional communication, and social interactions. As scientific understanding of COVID-19 improves, pandemic restrictions are gradually loosening. However, it remains to be seen whether the pandemic communication paradigm characterized by heavy technological mediation and reliance on non-human agents will also gradually decline, or will the paradigm shift become deeply entrenched with further acceleration of dependency on technological mediation and non-human agents.

This book covers the fundamentals, applications, algorithms, protocols, emerging trends, problems, and research findings in the field of AI and IoT in smart healthcare. It includes case studies, implementation and management of smart healthcare systems using AI. Chapters focus on AI applications in Internet of Healthcare Things, provide working examples on how different types of healthcare data can be used to develop models and predict diseases using machine learning and AI, with the real-world examples. This book is aimed at Researchers and graduate students in Computer Engineering, Artificial Intelligence and Machine Learning, Biomedical Engineering, and Bioinformatics. Features: Focus on the Internet of Healthcare Things and innovative solutions developed for use in the application of healthcare services Discusses artificial intelligence applications, experiments, core concepts, and cutting-edge themes Demonstrates new approaches to analyzing medical data and identifying ailments using AI to improve overall quality of life Introduces fundamental concepts for designing the Internet of Healthcare Things solutions Includes pertinent case studies and applications This book is aimed at researchers and graduate students in Computer Engineering, Artificial Intelligence and Machine Learning, Biomedical Engineering, and Bioinformatics.

The Invisible History of Museum Computing uses engaging quotes from a one-of-a-kind collection of oral histories gathered by the authors from more than fifty current and former museum technology professionals working in the Americas, Europe, Asia, and Australia to shine a light on the invisible, behind-the-scenes work of museum computing. This book provides a critical analysis of key trends in museum computing that collectively drove the museum technology profession forward from the 1960s to the present day, and offers an “annotated history” of museum computing that shares engaging quotes from the museum technology professionals who participated in this oral history project, places their memories in the appropriate historical context, and uses their personal stories to tell the history of museum computing from the perspective of the very people who lived through it. Filled with a positive spirit of inspiration, innovation, and boundless enthusiasm, this book brings to life the history of museum computing in a way that has never been done before as it explores the overarching trends that influenced the field of museum computing over the past sixty years and explains why that history continues to matter today as museums move forward into their digital future.

This book documents the recent post-pandemic era business innovation research in Vietnam bringing together selected works from the 2022 ‘International Conference on Business Innovation: Business Innovation in a Post-pandemic World’ held at RMIT University in Vietnam. The book contributes to the body of knowledge in several ways. It serves as a comprehensive reference for business innovation research and promotes recent progress in business innovation applications in Vietnam and offers a shared understanding to help coordinate future research in the field.

Delve Into the Digital World and Discover How Digitalization Will Shape Our Future! The rise of the digital age is breaking the walls and barriers that once restricted society. With each passing day, some new piece of technology is taking society over in one big swoop. Electric (self-driving) cars, advanced robotics, cryptocurrencies, NFTs (non-fungible tokens) - those are just some of the concepts that were only a figment of somebody's imagination 20-30 years ago, but today they are reality. We have to accept the fact that we already live in a futuristic world. If we wish to keep pace with the digital age, we must constantly update our knowledge of both major and minor technologies and digital tools. That is the only way to prepare for what the future will bring - otherwise, the fast-paced progress will consume and render obsolete both us as persons and our companies... With Digitalization: The New Normal of the Post-Pandemic World, renowned business advisor and author that writes about cutting-edge technologies, digital transformation, and cybersecurity, Nicholas P. Lorizio, gives an in-depth discourse on the utilization of digital tools, resources, and personnel in the post-pandemic world to survive and thrive in the new era. Within these pages, you will find an overview of the post-pandemic world in which almost every industry is digitally transformed, the major problems that already are and can be hindering factors of digitalization, and the solutions to these problems. Written in a comprehensive and understandable manner, this book is a combination of technical and non-technical explanations that will guide you through upcoming changes and serve as an upgrade of your knowledge about digital technologies. If you want to stay relevant in the new digital age, digitalization is your only option, and this book will show you what you need to know and what you need to do to achieve that with ease. So, what are you waiting for? Scroll up, click on "Buy Now with 1-Click", and Get Your Copy Now!