This work includes a thorough treatment of the roles of our organiztional culture and leadership that provide the seedbed for quality work life. The values encapsulated in the organizational value structure will determine the way operations are conducted. The operational conditions deal with the creation of a safe, heathy and motivating environment. Management is fast becoming of vital importance in all industries but particularly in mining and manufacturing. Quality of work life is not the sole responsibility of an organization and its management structures. The individual must accept part of the responsibility. This book provides extensive guidance on issues such as preparation to deal with change through the development of transformational intelligence, self-management skills and personal financial management. This book is the among the first in South Africa and one of few in the world to provide a holistic overview of the creation, development and maintenance of quality of work life (QWLO) in organizations.

The book Quality of Work Life: A Comprehensive Study is written in the context of changing and emerging workplace realities. More than a decade has passed since the phrase “quality of work life” (QWL) was first introduced. During this period, QWL has been the subject of many academic papers, experiments in different settings and, recently, increased interest among managers and the popular press. This book also presents the new reality that QWL is the shared responsibility, not only for the management and workers but also the union leaders, government officials and behavioral scientists. QWL must change continually and go forward from initial problem solving to an actual partnership between management and workers. The content and the elements of the book would encourage the students to relate their own knowledge and experiences to the text.

This book is an outcome of banking activities regarding analyzing the implications that new forms of work organization have for the different aspects of conditions of employment such as hours of work, the intensification of workand health at the workplace, pay systems, security of employment, work andfamily, and social dialogue. The organization of work has great implications forthe quality of work life, and this is clearly demonstrated by the on-going studyon changes in work organization in the direction of greater flexibility and theirpotential and actual effects on employees. While it is widely assumed thatflexible forms of work organization can have desirable influences on both, the banks and its employees, these outcomes are often not realized in practice. Evenwhen a new form of work organization results in positive outcomes, overall, Thegain is not always shared by all the participants involved : in many cases, someworkers benefit from the change but others do not. Thus, changes in workorganization i.e. implementing quality of work life programmes should be approached from the perspective of employees as well as employers, in order toallow their social implications to be fully explored.

Business Management for Entrepreneurs introduces entrepreneurs and managers of small and medium-sized businesses to all the functions needed to manage these organizations successfully. This is an essential guide to the small business management competencies that are essential for the success of a smaller business.