Mouradian, who is not identified, begins before the dawn of civilization to trace the quest for product quality to the present, project it into the 21st century. He often delves into the techniques, strategies, principles, and philosophies used through the centuries, but assumes no technical background. Annotation copyrighted by Book News, Inc., Portland, OR.

Over the last decade, some businesses have been transformed out of all recognition using the power of the Quality concept, others have failed miserably attempting to apply the same principles.

Before Americans were learning how to do business from the Japanese, the Japanese were learning from an American--a brilliant iconoclast named W. Edwards Deming, whose Fourteen Point philosophy for managing quality is largely responsible for that country's economic triumph. That philosophy, its charismatic inventor, and the story of its adoption by American companies like Ford, General Motors, Nashua Corporation, and Xerox are profiled in this immensely readable, well-researched book. Clearly and incisively, The Man Who Discovered Quality beckons us away from number-crunching and management by objective toward customer satisfaction, constant improvement of every management process, and ongoing employee involvement. The result is a front-line report on the revolution that changed "quality" from a hip buzzword into a science.

World-renowned economist Klaus Schwab, Founder and Executive Chairman of the World Economic Forum, explains that we have an opportunity to shape the fourth industrial revolu­tion, which will fundamentally alter how we live and work. Schwab argues that this revolution is different in scale, scope and complexity from any that have come before. Characterized by a range of new technologies that are fusing the physical, digital and biological worlds, the developments are affecting all disciplines, economies, industries and governments, and even challenging ideas about what it means to be human. Artificial intelligence is already all around us, from supercomputers, drones and virtual assistants to 3D printing, DNA sequencing, smart thermostats, wear­able sensors and microchips smaller than a grain of sand. But this is just the beginning: nanomaterials 200 times stronger than steel and a million times thinner than a strand of hair and the first transplant of a 3D printed liver are already in development. Imagine “smart factories” in which global systems of manu­facturing are coordinated virtually, or implantable mobile phones made of biosynthetic materials. The fourth industrial revolution, says Schwab, is more significant, and its ramifications more profound, than in any prior period of human history. He outlines the key technologies driving this revolution and discusses the major impacts expected on government, business, civil society and individu­als. Schwab also offers bold ideas on how to harness these changes and shape a better future—one in which technology empowers people rather than replaces them; progress serves society rather than disrupts it; and in which innovators respect moral and ethical boundaries rather than cross them. We all have the opportunity to contribute to developing new frame­works that advance progress.

How can companies survive and prosper in the new economic age of the 4th Industrial Revolution? This book collects a variety of cases and quality management strategies for companies to put in place in the face of Industry 4.0. It argues that organizations that practice good quality management throughout the whole organization, and focus on satisfying their customers, employees and other stakeholders better than their competitors, are well equipped with the necessary capabilities to survive. It is a must read book for academicians, practitioners, managers and students interested in learning about the quality management philosophy, principles, tools and methods to be used in building a sustainable future where the challenges of the 4th Industrial Revolution -- Industry 4.0 --are regarded and used as opportunities for survival and further growth.

Few events in the history of humanity rival the Industrial Revolution. Following its onset in eighteenth-century Britain, sweeping changes in agriculture, manufacturing, transportation, and technology began to gain unstoppable momentum throughout Europe, North America, and eventually much of the world—with profound effects on socioeconomic and cultural conditions. In The Institutional Revolution, Douglas W. Allen offers a thought-provoking account of another, quieter revolution that took place at the end of the eighteenth century and allowed for the full exploitation of the many new technological innovations. Fundamental to this shift were dramatic changes in institutions, or the rules that govern society, which reflected significant improvements in the ability to measure performance—whether of government officials, laborers, or naval officers—thereby reducing the role of nature and the hazards of variance in daily affairs. Along the way, Allen provides readers with a fascinating explanation of the critical roles played by seemingly bizarre institutions, from dueling to the purchase of one’s rank in the British Army. Engagingly written, The Institutional Revolution traces the dramatic shift from premodern institutions based on patronage, purchase, and personal ties toward modern institutions based on standardization, merit, and wage labor—a shift which was crucial to the explosive economic growth of the Industrial Revolution.

Overfishing. For the world’s oceans, it’s long been a worrisome problem with few answers. Many of the global fish stocks are at a dangerous tipping point, some spiraling toward extinction. But as older fishing fleets retire and new technologies develop, a better, more sustainable way to farm this popular protein has emerged to profoundly shift the balance. The Blue Revolution tells the story of the recent transformation of commercial fishing: an encouraging change from maximizing volume through unrestrained wild hunting to maximizing value through controlled harvesting and farming. Entrepreneurs applying newer, smarter technologies are modernizing fisheries in unprecedented ways. In many parts of the world, the seafood on our plates is increasingly the product of smart decisions about ecosystems, waste, efficiency, transparency, and quality. Nicholas P. Sullivan presents this new way of thinking about fish, food, and oceans by profiling the people and policies transforming an aging industry into one that is “post-industrial”—fueled by “sea-foodies” and locavores interested in sustainable, traceable, quality seafood. Catch quotas can work when local fishers feel they have a stake in the outcome; shellfish farming requires zero inputs and restores nearshore ecosystems; new markets are developing for kelp products, as well as unloved and “underutilized” fish species. Sullivan shows how the practices of thirty years ago that perpetuated an overfishing crisis are rapidly changing. In the book’s final chapters, Sullivan discusses the global challenges to preserving healthy oceans, including conservation mechanisms, the impact of climate change, and unregulated and criminal fishing in international waters. In a fast-growing world where more people are eating more fish than ever before, The Blue Revolution brings encouraging news for conservationists and seafood lovers about the transformation of an industry historically averse to change, and it presents fresh inspiration for entrepreneurs and investors eager for new opportunities in a blue-green economy.