Reputation matters more than ever in our connected global economy. Intangible but invaluable, a good reputation has the capacity to enhance business and competitive advantage. Conversely, reputation damage can negatively impact earnings, profitability, market share and recruitment and retention. Reputation risk management is, therefore, a concern that every business needs to prioritise. Written by Tracey Walker, partner of national law firm Simpson Grierson, this book is a practical guide for New Zealand lawyers in private practice, corporate counsel, communications managers and public relations practitioners. It explains legal issues relating to reputation management and protection, covers key aspects of the law and corporate communication, and provides tips on how to avoid communication pitfalls to minimise legal risk.

A Reputation Repair and Reputation Management Guide from a Search Engine Optimization Expert "It takes 20 years to build a reputation and five minutes to ruin it. If you think about that, you'll do things differently." - Warren Buffet We all know the importance of having a good reputation. We all know just how critical it is for people to look at us in a favorable light. But, the unfortunate truth about today's world and its hyper-fast communications across mobile and Web platforms, is that word spreads fast. And, when mistakes are made, people certainly know how to call others out on it. Learn How to Build, Protect, and Repair your Reputation on Google Whether or not you've had issues with your reputation in the past, this book will open your eyes to just how to build, protect, and repair a reputation. Reputations are critical to our future success in life and it shouldn't always take a crisis to ensure that we're one step ahead in our all-important online world. Don't Leave your Online Reputation Exposed Today, people use Google searches to glean all sorts of information about people in various different situations: Companies do it when evaluating potential candidates for job positions Businesses do it when evaluating potential partnerships Vendors use it to uncover information about suppliers Men and women use it to evaluate one another in relationships Law enforcement agencies use it to gather intelligence and so much more... You can't afford not to understand the strategies and principles for building, repairing, and protecting your reputation on Google. And, in this book, I uncover many of the Reputation Management trade's secrets for effectively managing that reputation on the Web. Look, the reputation management industry is one that's deeply-rooted in the search engine optimization, a field that I'm well-versed in. In this book, I explain the fundamentals of just how to wield full control over your own reputation on the Web. Scroll up to Buy it Now

Mike Mooney uses personals stories from more than two decades at senior leadership posts in the fast-paced world of motorsports to illustrate the impact of actions and behaviors. You will learn the same strategies he has used for global companies in motorsports to shape, protect, and rebuild reputations

Why do some companies have a seemingly flawless reputation while others constantly fight a losing battle? Maybe you've always kept social media at arm's length, but the thought of a crisis unfolding online keeps you awake at night. Or you are aware you should be giving clearer direction to your team in the area of reputation building, but aren’t sure what to demand or what questions to ask. If so, then the Reputation Playbook is for you. The fundamental principles of reputation-building haven't changed for decades, but the advent of social media means transparency around how a business acts has. News, good or bad, now travels at internet speed, so to protect and enhance its reputation a business needs to be prepared to respond in real time, whether to customer interaction, news stories or operational errors. And as the leader of your business, the reputation buck stops with you. Your team expects, and needs, you to take the lead. You don't need to know the how when it comes to using social media, but you do need to know why it is critical that it’s on your radar. So you won't find instructions on how to use the various social media platforms in the Reputation Playbook. You will find a lively and insightful examination of how social media affects corporate reputation-building, filled with practical advice and punctuated with real-life examples from the companies that are doing it right - and those that have got it wrong. Jennifer Janson has gathered data and thoughts from the world’s leading thinkers on corporate reputation and also provides a framework for evaluating and mitigating your business' reputational risks. Most important, the Playbook tells you what questions to ask of those around you to ensure your business is building a strong reputation, and minimising the risk of reputational damage, long before a crisis arises. It is time to think about how your business reputation is affected by social media. All you need to get you started is the Reputation Playbook.

You never get a second chance to make a first impression – but it’s amazing how many so-called professionals play fast and loose with their reputations. It’s no longer down to word-of-mouth – the worldwide web spreads information round the world in seconds. If you’re in business you need take the steps that will protect your reputation – as well as taking advantage of the means to enhance it. If you have staff, clients and suppliers, you’ll also want to be aware of what they are saying about you – and educate them to be effective marketers for your business. This book will give you lots of practical things you can do to plan, promote and protect your reputation. What the reviewers said: “Reputation! “What a fragile intangible this is. “And yet, so important for our success, our clients and our peace of mind. “I once interviewed Julian Richer, the boss of Richer Sounds, and his thoughts on this amused me and made the point so well. “Reputation is like toothpaste. Every easy to squeeze out - extremely difficult to put back. “In The Reputation Gap, Lesley and Peter in their usual engaging style, get to the heart of the matter, providing clear insights and step-by-step guidance on what to do to create, build and maintain the reputation you want (and need). “Dive in! “You’ll be so pleased you did.” Peter Thomson “The UK’s Most Prolific Information Product Creator” www.peterthomson.com “How often do you really think about your reputation? “In business there are so many other things to consider, but in The Reputation Gap Peter and Lesley guide you through the importance of reputation. They give you practical and actionable ways to enhance your reputation in any size of business. An essential read if you are looking to tap into the power of your reputation.” David James Life and Personal Coach Mentor International Speaker “In business your reputation will have a great impact on whether you’ll have a profitable business… or not. “I found the book fascinating, insightful and thought provoking. “There’s plenty of practical tips and tools to not only help you plan, promote and protect your reputation but also how to enhance it.” John Hotowka Personal resilience speaker “A must-read book for anyone interested in developing their brand and reputation. Full of practical exercises and on point examples it’ll be a book you refer back to time and time again.” Neil Lloyd MD FBCMB, CEO FBC Manby Bowdler “This book is ideal if you're quite new to business, or if you've not been in marketing for many years. It's packed full of pragmatic advice and ideas that you can put into practice, right away. If you've never thought about the importance of your reputation when it comes to promoting your business, this book is for you. Even if you think you know everything there is to know about building a strong reputation, in this book, Peter and Lesley ask a number of questions that you might not have been asked before.” Chantal Cornelius Author of Magnetic Marketing www.Appletreeuk.com "Never has there been a better time for Peter and Lesley to rewrite, update and re-release this key book. “So many people think that the world is just transactional, our relationships and running a business. “It just isn't true. Reputation matters in this ever-changing world." Lee Jackson International speaker, past President of the Professional Speaking Association and author of Get Good at Life. “Reputation is the invisible aura that envelops your business. This is a book of straight-forward, easy-to-implement actions to create, manage, enhance and protect what people say about you. Essential reading for anyone in business.” Kevin Wright Ninja Investor creator and author of Buy, Refurb, Refinance.

The essential guide to protecting and managing the professional reputation of both yourself and your organization. In the volatile landscape of social media and viral news, professional reputations can be wrecked within a matter of hours. Passivity in the face of public criticism is often perceived as conceding guilt, while an ill-judged response can just make things worse. But few senior business leaders, entrepreneurs, public figure, talent managers, in-house lawyers and even PR professionals are aware of the full array of strategies available that can both prevent and mitigate PR crises. In Reputation Matters, Jonathan Coad draws upon his decades of expertise (both as one of the country's leading PR lawyers and as a highly regarded editorial lawyer) to provide this essential guide to protecting and managing both your professional reputation and that of your organization. With the blurred lines between traditional and social media and the growing predominance of misinformation, reputations are now more valuable and vulnerable than ever. Reputation Matters grants readers a unique insider's insight into how the media works, teaches the best strategies for countering any threats, and uncovers the intricacies of litigation PR. In this engaging and essential book, Jonathan gives practical advice on how to cultivate and secure your reputation, which is enriched and supported by a selection of first-hand case studies from his illustrious career.