The A-to-Z guide to spotting and fixing usability problems Frustrated by pop-ups? Forms that make you start over if you miss a field? Nonsensical error messages? You're not alone! This book helps you simply get it right the first time (or fix what's broken). Boasting a full-color interior packed with design and layout examples, this book teaches you how to understand a user's needs, divulges techniques for exceeding a user's expectations, and provides a host of hard won advice for improving the overall quality of a user's experience. World-renowned UX guru Eric Reiss shares his knowledge from decades of experience making products useable for everyone...all in an engaging, easy-to-apply manner. Reveals proven tools that simply make products better, from the users' perspective Provides simple guidelines and checklists to help you evaluate and improve your own products Zeroes in on essential elements to consider when planning a product, such as its functionality and responsiveness, whether or not it is ergonomic, making it foolproof, and more Addresses considerations for product clarity, including its visibility, understandability, logicalness, consistency, and predictability Usable Usability walks you through numerous techniques that will help ensure happy customers and successful products!

If you could simultaneously increase revenue and lower costs, would your company benefit? Would you benefit? This wide ranging book teaches leaders, managers, and individual contributors how to super charge processes to improve customer retention and satisfaction, reduce costs, and increase revenue. The backstory: Industrial Engineering blends the problem solving ability of an engineer, the business acumen of an MBA and the people-focus of a social worker. There is a saying that Engineers make stuff, Industrial Engineers make it better. From construction to banking, manufacturing to professional services, tech to sustainability, product design to destruction, task elimination to automation, sales to project management, IEs have an impact in everything. If there is something at work or at home you think could be better, Industrial Engineering is the skill set to make the change. This book details the tools anyone can use to make huge improvements. Companies like Toyota and Apple have become completely dominant in their industries by using Industrial Engineering tools to improve their operations, iterate quickly, build great teams, and create more value for their customers. For the first time, the tools they used are available to everyone in an easy to digest, weekend read. Industrial Engineering may really be thought of as business engineering. To look at a business, analyze how it is functioning and then design a better way to do things is not simple. The tools needed are not obvious and often cost hundreds of thousands of dollars to learn in a graduate school program. This book is an exploration of dozens of those tools at a fraction of the cost. You'll benefit from this if: - You're interested in improving the you way things are done at work - You have management responsibility or supervise anyone - You're a leader, founder, or advisor to a business - You want to approach your managers with succinct plans to make improvements in your role or at the company - You are looking for a ways to earn a promotion

Is it possible to make a living while giving away your work for free online? Yes.Is it hard? Yes.Is it worth it? Absolutely.After 15 years stuck behind a desk in the software industry, Bob Clagett walked away from a well paying, stable job to make the things he was interested in and show the world how to make them too. His company, I Like To Make Stuff, started as a hobby but quickly grew into a passion project.In "Making Time", Bob recounts his history and build up to becoming a full time content creator, and shares his process, experiences and mistakes from his first two years of self employment. The book covers topics from income streams to emotional exhaustion as well as Bob's thoughts on purpose and responsibility.

The greatest leaders and geniuses in history were mischief makers. They were the brave women who looked at how unfair the world was and said, “I can do better than that.” They were the stalwart men who saw stupidity and asked, “Why do we have to do it that way?” And they were the delightful children who ganged up on the neighborhood bully and hit him with wet noodles until he said, “Uncle!” Yes, history's mischief makers had the courage to point out that things like slavery, global warming, and turtleneck sweaters are bad. And they also pulled off some of the greatest hoaxes and practical jokes of all time. Their achievements include the Boston Tea Party, the “War of the Worlds” radio broadcast of 1938, and the Cheese Whiz Disaster of 2008. In honor of them, we introduce The Pocket Guide to Mischief, the perfect addition to any prankster's collection, as well as a fun-filled how-to for the budding troublemaker in all of us.

Do you spend much of your time struggling against the growing ranks of papers, books, clothes, housewares, mementos, and other possessions that seem to multiply when you're not looking? Do these inanimate objects, the hallmarks of busy modern life, conspire to fill up every inch of your space, no matter how hard you try to get rid of some of them and organize the rest? Do you feel frustrated, thwarted, and powerless in the face of this ever-renewing mountain of stuff? Help is on the way. Cindy Glovinsky, practicing psychotherapist and personal organizer, is uniquely qualified to explain this nagging, even debilitating problem -- and to provide solutions that really work. Writing in a supportive, nonjudmental tone, Glovinsky uses humorous examples, questionnaires, and exercises to shed light on the real reasons why we feel so overwhelmed by papers and possessions and offers individualized suggestions tailored to specific organizing problems. Whether you're drowning in clutter or just looking for a new way to deal with the perennial challenge of organizing and managing material things, this fresh and reassuring approach is sure to help. Making Peace with the Things in Your Life will help you cut down on your clutter and cut down on your stress!

The Leader’s Pocket Guide provides readers with on-the-job expertise to inspire and direct them on their professional journeys. Organized into three sections--self, colleagues, and organization--this useful guide spurs leaders to be ever growing in their careers, and includes lessons on major leadership concepts like why integrity should be your employees’ most highly valued trait, how to lead in a way that empowers others to manage, and why you should identify, commit to, and live by six words. With 101 indispensable tips and tools to explore, you’ll learn how to deliver inspiration, demonstrate character, develop confidence, communicate with authority, think critically, foster innovation, connect with others, resolve conflicts, add buzz to your leadership brand, coach for development, recognize achievement, instill company-wide purpose, and overcome adversity. Augmented by up-to-date research on the role of leaders and the expectations followers have for them, this pithy, powerful, and portable guide contains energizing action tips, clever formulas, self-assessments, and thoughtful places for deeper reflection to spur you toward becoming a top leader in your industry.

Action is the surest path not only to reaching goals, but to finding the kind of meaning and purpose we desire. It is a kind of back door to the promises of so many philosophies and religions. When we are action-oriented, we forget to notice the missing pieces of our modern world: anomie fades away, change doesn't seem so wildly fast, the news becomes white noise.This book provides insights on how to take action more.