Coming of Age in Reference Services: A Case History of the Washington State University Libraries focuses on the triumphs, trials, ideas, and difficulties of the Holland Library and how these experiences can help other professionals enhance services for patrons. The articles, written by reference librarians at the library, discuss topics such as departmental history and culture, training reference professionals, and user education programs to give you insight into how other librarians solve problems or implement changes. From Coming of Age in Reference Services, you’ll receive advice from experienced professionals that can help you create change in your library and help you adapt to the many technological advances related to librarianship. Coming of Age in Reference Services allows you to gain first-hand experience that will guide you through problems or issues that may occur in your library. Addressing the uses and intricacies of electronic information, this book offers you information that will help you with a variety of other topics, including: training and retraining in reference skills and subject knowledge, interpersonal abilities, and thinking skills in order to improve services for the 21st century defining “Generation X,” being a member of this generation, and their growing need for information and learning opportunities exploring how long reorganization plans take to be implemented and how the library environment can enhance services for users by discussing the history of Holland Library Public Services focusing on freshman taking English 101 to better teach them how to find information through cultivating better relationships with academic departments, creating web modules to reach more students, and understanding departmental cultures integrating techniques for finding books and using encyclopedias into the University’s World Civilization course to encourage critical thinking discussing the impression of American Academic Libraries through the experiences of a Library Fellow from Lithuania Coming of Age in Reference Services leads you through the transformation of the Holland Library, allowing you to learn about the decisions, planning, and ingenuity involved in establishing a modern and more efficient information center. Containing appendices and a chronological timetable documenting the library’s history, Coming of Age in References Services offers you knowledge from experience concerning library reorganization and the ever-changing world of a successful reference librarian.

Libraries, as a component of cultural space, are ubiquitous to almost every society during almost every time period. However, as places of cultural and symbolic and intellectual meaning, they have varied greatly. To capture both aspects, this collection of 14 original papers covers library spaces old and new, real and imagined, large and small, public and private. Contributions range from a consideration of the Garrison library in the British Empire, to the Carnegie library as a social institution, to the imagined library in Buffy the Vampire Slayer. The result is a fascinating look at the library as a physical, social, and intellectual place within the hearts and minds of its clientele and the public at large.

Libraries of all types have undergone significant developments in the last few decades. The rate of change in the academic library, a presence for decades now, has been increasing in the first decade of this century. It is no exaggeration to claim that it is undergoing a top to bottom redefinition. In this second volume of the series, Creating the 21st-Century Academic Library, we explore the initiatives in student learning and training that are underway in our academic libraries. The 13 chapters range from librarians redesigning the space in the library in order to assume control of the campus bookstore to implementing a MOOC where the problems of providing material to potentially thousands of students taking an online course must somehow overcome copyright restrictions. A chapter describes how the iPad has become the chosen delivery mechanism for a rich array of resources that finally begin to reflect the educational potential of the digital world. Another chapter tells how a collaboration creates an audio archive to enrich the experiences of patrons and raise the visibility of the special collections unit on campus. Gamification plays a role in two chapters and active learning is featured in another that employs the technologies of interactive whiteboards, clickers, and wireless slates. These approaches, employing new technologies and terminology, signal that we have begun a new era in the definition and design of the academic library. We can’t expect the redefined academic library to assume its final shape any time soon, if ever, but the transformation is well underway.

This timely book addresses physical space in university libraries in the digital age. It considers the history of the use of space, integrates case studies from around the world with theoretical perspectives, explores recent developments including new build and refurbishment. With users at the forefront, chapters cover different aspects of learning and research support provision, shared services, and evaluation of space initiatives. Library staff requirements and green issues are outlined. The book also looks to the future, identifying the key strategic issues and trends that will influence and shape future library spaces. The authors are international, senior university library managers and academics who provide a range of views and approaches and experience of individual projects and initiatives.

Perhaps the most exciting aspect of the Harvard University Library today is that in this largest university library in the world primary emphasis is placed upon a regard for the individual which extends alike to staff, faculty, students, and general users. As director of the Library, Paul Buck was responsible for this attitude. This book reflects his view that as the center of university education and research a library owes a responsibility both to the people who use libraries and to those who operate them. Personal consideration must be united with the mechanization and automation that is essential in developing a modern library's collections, circulation, and special services. Here are addresses, articles, and reports in which Mr. Buck interprets the Harvard Library to its own staff, to the academic community, and to the general public. For the general reader who wants to know something of the nature and significance of university libraries, the author presents a historical view as well as an interesting picture of what the largest library of its kind is doing today. The collection begins with a talk given at Monticello in 1954 in which Mr. Buck announced his university library credo, emphasizing the importance of the university library, its personnel, and its services to the community. This credo he restates at the end of this volume. Throughout the book are speeches bearing on the author's conception of libraries for teaching and research as well as a description of the administrative program at Harvard that he based on this conception. He analyzes problems involved in recruiting, training, and retaining a quality staff of professional librarians. In one article he deals with the new personnel program adopted by the Harvard Library in 1958. In another he is concerned with the remarkably successful plan for recruiting "library interns" that is now in operation at Harvard. Still another paper discusses a landmark of his administration, the installation of a mechanized circulation system. Included here also are addresses reflecting Mr. Buck's broad historical perspective. He deals with the long-range future of libraries generally and with the prospects of American universities. He is concerned with relations between historians, librarians, and businessmen. In a short paper he touches on another landmark of his administration--the first steps taken in planning the John F. Kennedy library.