This sourcebook provides complete, up-to-date coverage of all aspects of performance management -- communication, coaching, measuring, rating, reviewing, and developing. It is a collection of articles from today's most authoritative sources which have been pre-selected and organized by experts to make it easy for you to get the best information on current trends in the field. This is an invaluable resource for those who are designing, managing, and evaluating performance management systems. It links performance management to strategy, and discusses it as an organizational culture change mechanism. The articles and other resources have been carefully selected to emphasize application, which makes this a practical how to sourcebook on all aspects of performance. Also included are ready-to-use, fully reproducible handouts, questionnaires, transparency masters, and other materials to use in presentations and training.

Combining the experience and work of many companies, this book provides tested tools for effective performance appraisals. Discussed are such topics as designing a performance review, legal considerations, implementing an effective performance review system, and presenting reviews to employees. Sample forms are provided to help companies build their own systems. A CD-ROM with all of the appraisal forms in the book in both PDF and RTF formats is included.

Excessive anger is very destructive. The Anger Sourcebook pulls together all of the diverse elements needed to transform anger into inner peace, empowering individuals to redirect their seemingly uncontrollable anger into constructive behaviour.

Included are 50 of the most important articles written by leading practitioners in the training field. Also includes over 50 fully reproducible training tools and instruments that will save you valuable time in new program development and delivery