A career guide and a reference tool--in a single source! Internal or external consultant, novice or expert, you've probably heard about performance consulting, a high-impact approach that blAnds old-fashioned facilitation skills with cutting-edge process and outcome analysis. You want to gain the expertise necessary to identify why an organization is out of alignment, what interventions will correct these problems, and how you can measure your consulting success. Everyone in the performance improvement industry should have a copy of [Hale's] book sitting on their desk for easy reference at all times. --Gwen Nichols-White, training manager, Siemens Medical Systems This remarkable book is your skill-builder and resource guide. The step-by-step Fieldbook shows you how to make the professional transition to a performance consulting career. You'll use this guide to: Define and describe your consulting skills Determine the costs and measure the effectiveness of your consulting process And much more! Hale has done an outstanding job in this book of contributing to everyone's use of performance technology. --Danny Langdon, president, Performance International The Fieldbook details the techniques you need to conduct performance interventions and offers a customizable collection of worksheets, flowcharts, planning guides, and job aids. You'll use these resources to structure your presentations, to ensure clear communication, and to build client confidence. Employees don't need to learn more; they need to perform better. And as a performance consultant armed with Hale's Fieldbook, you will have the tools you need to effect measurable enhancements in performance. Make the transition to performance consultant today! The Fieldbook enables you to: Analyze an organizational environment Diagnose performance problems Identify barriers to performance Select appropriate interventions Measure intervention success...and much more!

Offers sixty innovative, enjoyable, and effective activities designed to make learning unforgettable.

Maximize the impact and precision of your message! Now in its fourth edition, the Microsoft Manual of Style provides essential guidance to content creators, journalists, technical writers, editors, and everyone else who writes about computer technology. Direct from the Editorial Style Board at Microsoft—you get a comprehensive glossary of both general technology terms and those specific to Microsoft; clear, concise usage and style guidelines with helpful examples and alternatives; guidance on grammar, tone, and voice; and best practices for writing content for the web, optimizing for accessibility, and communicating to a worldwide audience. Fully updated and optimized for ease of use, the Microsoft Manual of Style is designed to help you communicate clearly, consistently, and accurately about technical topics—across a range of audiences and media.

This book is for all people who are forced to use UNIX. It is a humorous book--pure entertainment--that maintains that UNIX is a computer virus with a user interface. It features letters from the thousands posted on the Internet's "UNIX-Haters" mailing list. It is not a computer handbook, tutorial, or reference. It is a self-help book that will let readers know they are not alone.

Health program managers everywhere grapple with the same challenges: Tackling complex health problems with limited resources. Defining priorities. Inspiring staff. Initiating change. Demonstrating measurable results. Managers Who Lead empowers health managers at all levels of an organization to lead teams to face challenges and achieve results. It answers questions such as: How do I create a shared vision of better health and a clear plan for achieving it? What can I do to improve work climate? How can I prepare myself and others for higher levels of responsibility? How do I lead change inside and outside my organization? Whether you work in the public or private sector, this handbook is essential reading. It offers a wealth of resources, including exercises for managers and facilitators. Real-life examples illustrate how to transform your work groups and organizations into high performers.