It's been going on for decades. But today, more firms than ever are using outsourcing to help cut costs, improve business processes, and focus on their core business. The most successful of these companies are the best informed. Whether you're just

Business process outsourcing (BPO) is a $6 trillion global industry involving thousands of companies and millions of employees. Business process outsourcing (BPO) is one of the very few business tools available to managers with the power to fundamentally transform their organizations. Done on a global scale, BPO enables companies to simultaneously reengineer their existing operations, create a more flexible and adaptable organizational structure, and tap the best minds in the world to create an innovation explosion. For the first time ever, BPO's best-known expert and pioneer, Michael Corbett, who helped craft IBM's entry into the outsourcing business, details the opportunities presented by BPO as well as a plan for implementing and sustaining its benefits. The Outsourcing Revolution is written for executives and managers in organizations of any size who want to learn how BPO can improve their company's performance. More than a ""how-to"" book, it provides a comprehensive framework for decision making and action based on the real-life experiences of executives heading up successful initiatives for their companies today. Readers will learn how to: * Determine the value of BPO for any process. * Analyze risk, evaluate its potential impact, and use a range of techniques to reduce, eliminate, and manage that risk. * Identify, evaluate, and select the right partner or partners. * Turn contractor relationships into long-term, successful BPO relationships. * Transition people, processes, and technologies to the BPO state. * Identify, develop, and reward outsourcing managers. * Create new ways of doing business ahead of the competition. The Outsourcing Revolution features case studies detailing how specific companies planned, implemented, and are managing BPO. Results from surveys of more than 1,500 companies provide real data on what organizations around the world are doing and why, as well as what does and doesn't work.

Paul Davies offers a very thoughtful, useful and interesting look at how to outsource overseas. Davies taught for nine years and has a Ph.D. in English focused on the novels of George Eliot. He also served as Managing Director of Unisys in India. The book reflects his varied expertise and idiosyncrasies. Both his left and right brains are well developed, and the competition between the two plays out in the pages of his book. At times it reads like a management consultant's manual on the growing practice of "offshoring." At other times, it reads like a very perceptive travel book that guides executives on what to expect when they encounter the culture shock of India. The effect is not disjointed, however, and this volume would be valuable for any firm considering an offshore effort in India and, probably, in other countries as well. Because Davies gives you a good overview of what you will encounter when you outsource, as well as practical business advice, getAbstract highly recommends his book for those who are considering moving aspects of their businesses overseas, especially to India.

Business Process Outsourcing (BPO) is becoming the new revolutionas company's of all sizes are seeking to take advantage of thissource of competitive advantage. This book provides a step-by-step approach to understanding theapplication of Business Process Outsourcing, assessing the BPOopportunity in the company, and then managing the transition toBPO. It serves as a guide to implementing BPO and as a referencesource to solving the variety of issues that may arise during a BPOinitiative. Each chapter features a case study, insight from apractitioner, focus on how BPO affects people, and ethicalconsiderations. * Discusses both the how and why of business process outsourcingwith a straightforward "how to" approach. * Provides managers with the tools to analyse the BPO opportunitiesfor their own firms, as well as techniques and strategies formanaging a BPO initiative. * Empowers businesses of all sizes to take advantage of thisall-encompassing business revolution.

The Multinational Enterprise and the Emergence of the Global Factory brings together research papers authored by Peter J. Buckley, focusing on three of the most important empirical and theoretical issues in the global economy: the rise of the 'global factory'; the growth of FDI from emerging economies; recent developments in the theory of IB.

Outsourcing and offshoring are typically viewed as phenomena allowing competitive advantages for organizations, but some studies have not included the risks, benefits, and challenges of these types of strategies. As such, this book fills this gap by combining several studies from different perspectives. The chapters follow several approaches and applications that researchers explore in different contexts. This book adds to the body of knowledge in outsourcing and offshoring areas and shows how these strategies can stimulate organizations’ development in various countries and regions worldwide.