For over 20 years, this has been the complete guide to the Flight Attendant career for US and Canadian applicants. Explains in depth the differences between Commercial, Charter, Corporate and Private Jet flying. Contains chapters on Flight Attendant history, Applying and Interviewing, Training, Flying for a Foreign Airline, and a Typical 3-Day trip. Also included the hiring requirements for over 70 US and Canadian airlines, including minimum age, pay and per diem, training and domiciles. Each airline listing also included the application address and website link to apply for employment. Includes reference links for both Commercial and Corporate flying, airport codes, and recommended reading lists.

Kirkwood presents a guide on how to survive and flourish in the highly unusual, even downright bizarre interview process that is also very competitive, with over 400,000 aspirants each year. This is the inside scoop from a seasoned flight attendant to overcome the substantial roadblocks to entering this desirable profession.

Now in its Seventh Edition, Air Transportation: A Management Perspective by John Wensveen is a proven textbook that offers a comprehensive introduction to the theory and practice of air transportation management. In addition to explaining the fundamentals, this book now takes the reader to the leading edge of the discipline, using past and present trends to forecast future challenges the industry may face and encouraging the reader to really think about the decisions a manager implements. The Seventh Edition brings the text right up to date with a new opening chapter, titled 'The Airline Industry: Trends, Challenges and Strategies', setting the context for all that follows within the book, and a new section within 'International Aviation' that explores the new airline business models. New and updated material has been added throughout the text and overall presents a more international perspective. Arranged in sharply focused parts and accessible sections, the exposition is clear and reader-friendly. Air Transportation: A Management Perspective is suitable for almost all aviation programs that feature business and management. Its student-friendly structure and style make it highly suitable for modular courses and distance-learning programmes, or for self-directed study and continuing personal professional development.

Now in its Eighth Edition, Air Transportation: A Management Perspective by John Wensveen is a proven textbook that offers a comprehensive introduction to the theory and practice of air transportation management.

A Practical Guide to Airline Customer Service is a textbook written for airline executives and undergraduate students who are preparing for a career in the airline service industry. Those working in similar functions and fields can also benefit from this book. This book primarily focuses on the importance of customer service in the airline industry. This includes basic airline operations and essential communication skills, and how airline service agents interact with passengers at every contact point of the travel process. A Practical Guide to Airline Customer Service is a must-read for those who seek a rewarding career in the airline industry.