When do you address correspondents by their first names in an e-mail? How is business conducted in a particular foreign country? Now, all these workplace questions--and many more--are answered in one convenient volume. The Office Professional's Guide takes you through office basics (frequently misspelled words; proper telephone, fax, and email etiquette; common filing systems), important business and financial concepts (P&L, ROI, price-to-earnings ratio), international business (a glossary of terms in five different languages; a guide to travel arrangements), giving presentations (with PowerPoint), setting up meetings, and much more.

Provides information on career development, the online office, document creation, telecommunications, business English, business law, information management, and other topics.

Eine hohe Qualität der Gestaltung der Arbeitsumgebung - noch nie war sie so wichtig wie in den heutigen Zeiten des Downsizings, wachsenden Wettbewerbs und neuer Informationstechnologien. Das Buch richtet sich speziell an Manager, die sich noch nie mit Design befaßt haben, und an interessierte Studenten. Mit Raumaufteilungsplänen, Checklisten und einem nützlichen Glossar.

This book is targeted to office professionals whether they are new, mid-career or late-career employees. What most new employees lack today are soft skills. Soft skills are not like hard skills, such as typing, writing, or how to use software programs which are more commonly taught. Often overlooked, soft skills such as fostering good interoffice relationships, implementing good communication strategies, practicing effective email communication, being aware of your nonverbal communication, developing a thorough work plan, and perfecting your time management skills are just as vital for career success. Mid-career and late-career employees, although successful in their careers, may have never learned more advanced soft skills such as developing meaningful relationships at work, maintaining a work life balance, being a leader in the workplace, and leaving a legacy. Readers of this book will gain a new understanding of not only the importance of soft skills in the workplace, but they will learn about effective strategies and practical examples that they can implement in their own workplace, to empower them to be successful in their job and develop deeper, more meaningful relationships with their colleagues.

When do you address correspondents by their first names over email? Need a refresher on the proper format for a business letter? Or perhaps a cram-course on how business is conducted in a particular foreign country? Now, all your workplace questions can be found in one convenient source from the most trusted name in reference. The Office Professional's Guide takes you through office basics (frequently misspelled words; proper telephone, fax, and email etiquette; common filing systems), important business and financial concepts (P&L, ROI, price to earnings ratio), international business (a glossary of terms in five different languages; a guide to travel arrangements), giving presentations (with PowerPoint), making meeting arrangements, and much more. The Office Professional's Guide is an invaluable tool for any modern professional, no matter how high you are on your department's totem pole. Compiled and researched by Oxford's renowned reference team, this comprehensive book will be a daily source of knowledge and peace of mind.

Medical Office Professionals includes interviews with professionals in the field, and covers careers that have proven to be stable, lucrative, and growing professions. -Nurse Practitioner -Physician's Assistant -Medical Office Transcriptionist -Phlebotomist -Surgical Technician -Pharmacy Technician -Optometry -Sonographer. -Surgical Technologist

Written for both the experienced and the novice in the office world, this primer covers office design, how to ask for a raise, proper grammar, and how to better manage, communicate with, and handle people.