The New Era of Global Services is the result of interviews with more than seventy international leaders. The results show that in the coming years, Global Services will tend to grow in business-to-business (B2B), business-to-consumer (B2C), peer-to-peer (P2P), an in particular peer-to-business (P2B) relationships.

Explores the great potential for nursing involvement in promoting global health. This unique text elucidates the relationship between global nursing and global health, underscoring the significance of nurses’ contributions in furthering the Post-2015 Agenda of the United Nations regarding global health infrastructures, and examining myriad opportunities for nurses to promote the 17 Sustainable Development Goals (SDGs) and foster health and healthy environments worldwide. While past nursing literature has emphasized nursing’s potential involvement and influence in the global arena, this is the first book to identify, validate, and promote nurses’ proactive and multidimensional work in furthering current transnational goals for advancing health on a global scale. The book includes an introduction to global health, clarification of terms and roles, perspectives on education, research, and theory related to global nursing, a history of the partnership between the United Nations and the nursing profession, an in-depth exploration of the 17 SDGs and relevant nursing tasks, as well as several chapters on creating a vision for 2030 and beyond. It is based on recent and emerging developments in the transnational nursing community, and establishes, through the writings of esteemed global health and nursing scholars, a holistic dialogue about opportunities for nurses to expand their roles as change agents and leaders in the cross-cultural and global context. The personal reflections of contributors animate such topics as global health ethics, the role of caring in a sustainable world, creating a shared humanity, cultural humility, and many others. Key Features: Examines, for the first time, nursing’s role in each of the 17 SDGs Integrates international initiatives delineating nursing’s role in the future of global health Creates opportunities for nurses to redefine their contributions to global health Includes personal reflections to broaden perspectives and invite transnational approaches to professional development Distills short, practical, and evidence-based chapters describing global opportunities for nurses in practice, education, and research

Offers a framework for technology-enabled services, their globalization and factors shaping their sourcing and supply. This book examines what is happening to the global services market place, developments and how they will affect us all.

This book looks to ask critical questions about the driving force behind the growth of 'International Education' and 'international Schooling' and offers an original 'demand-supply' framework for understanding this expansion.

The role of the chief communication officer (CCO) in today’s enterprise has dramatically changed over the past 30 years. Once focused on getting news out to media outlets, today’s CCO has become an integral part of any enterprise—company, corporation, governmental, and nongovernmental entity. Today’s CCO is responsible for internal and external communication, with creating and implementing communication strategies that help mold enterprise mission, vision, value, and character, and with building enterprise reputation through stakeholder engagement. As a part of the “C-Suite,” the CCO must understand not only the psychology and sociology of the business, but also the role that she has in informing the C-Suite and the chief executive officer what internal and external stakeholders are thinking and how this may affect corporate image in terms of credibility, confidence, trust, relationship, and reputation. In short, the new CCO must understand both the science and the art of communication and apply that knowledge to advancing her enterprise’s goals and objectives through a faster and ever-larger-reaching set of media.

A Complete Blueprint for Maximizing the Value of Business Intelligence in the Enterprise The typical enterprise recognizes the immense potential of business intelligence (BI) and its impact upon many facets within the organization-but it's not easy to transform BI's potential into real business value. In The New Era of Enterprise Business Intelligence, top BI expert Mike Biere presents a complete blueprint for creating winning BI strategies and infrastructure, and systematically maximizing the value of information throughout the enterprise. This product-independent guide brings together start-to-finish guidance and practical checklists for every senior IT executive, planner, strategist, implementer, and the actual business users themselves. Drawing on thousands of hours working with enterprise customers, Biere helps decision-makers choose from today's unprecedented spectrum of options, including the latest BI platform suites and appliances. He offers practical, "in-the-trenches" insights on a wide spectrum of planning and implementation issues, from segmenting and supporting users to working with unstructured data. Coverage includes · Understanding the scope of today's BI solutions and how they fit into existing infrastructure · Assessing new options such as SaaS and cloud-based technologies · Avoiding technology biases and other "project killers" · Developing effective RFIs/RFPs and proofs of concept · Setting up competency centers and planning for skills development · Crafting a better experience for all your business users · Supporting the requirements of senior executives, including performance management · Cost-justifying BI solutions and measuring success · Working with enterprise content management, text analytics, and search · Planning and constructing portals, mashups, and other user interfaces · Previewing the future of BI

Business services have been one of the fatest growing export areas in emerging economies over the past decade. The spread of information and communication technologies and the rise in trade liberalization have facilitated the global unbundling and offshoring of services activities from advanced to developing countries, including those in Latin America. This offshoring has gradually evolved into more sophisticated forms of business process outsourcing. Several countries in the region are now in the process of further upgrading their services exports to participate in knowledge process outsourcing, which includes research and development, product development and more advanced vertical functions and activities in the value chain. The empirical and analytical insights in this volume document how several countries in Latin America have entered the offshore services sector both through the attraction of multinational companies and the internationalization of domestic service suppliers. The future of the offshore services sector in Latin America will depend on its ability to upgrade its knowledge- and skill-intensive product offerings. This will call for the development of domestic technical capabilities, the adoption of renewed industrial policies, the promotion of backward and forward linkages, and the continued upgrading of human capital and information technology-integrated manufacturing.