The Moderator's Survival Guide is your indispensable resource for navigating the rocky shoals of your one-on-one user research sessions. Inside, you'll find guidance for nearly 100 diverse situations (ranging from business-as-usual to tricky and sticky) that might occur during usability studies, contextual inquiries, or user interviews. As a moderator, you are responsible for the well-being of the participant, your study, and your organization. You must be prepared for anything that may happen, from your technology failing to the participant quailing. Use this guide to identify your best next steps, react appropriately, and survive any challenges that comes your way. - Practical, field-tested, and actionable tips for what to do and say—and what NOT to do or say—in each situation. - Key patterns and extensive examples to sharpen your approach to the commonplace and prepare you for the unlikely. - Illustrative "survival stories" contributed by numerous professionals on the front lines of user research.

What is the difference between having empathy and being an empath? “Having empathy means our heart goes out to another person in joy or pain,” says Dr. Judith Orloff “But for empaths it goes much farther We actually feel others’ emotions, energy, and physical symptoms in our own bodies, without the usual defenses that most people have.” With The Empath’s Survival Guide, Dr. Orloff offers an invaluable resource to help sensitive people develop healthy coping mechanisms in our high-stimulus world—while fully embracing the empath’s gifts of intuition, creativity, and spiritual connection. In this practical and empowering book for empaths and their loved ones, Dr. Orloff begins with self-assessment exercises to help you understand your empathic nature, then offers potent strategies for protecting yourself from overwhelm and replenishing your vital energy For any sensitive person who’s been told to “grow a thick skin,” here is your lifelong guide for staying fully open while building resilience, exploring your gifts of deep perception, raising empathic children, and feeling welcomed and valued by a world that desperately needs what you have to offer.

The first year of high school can be exciting and scary at the same time. FEAR NOT! The 9th Grade Survival Guide is here to help. On these pages, teens will find everyday situations that ninth graders face and some tips on how to navigate high school life with style and grace. Some of the topics covered include hazing; getting lost; dealing with disappointment; meeting new people; understanding teachers, parents, and peers.

Jenna Fischer's Hollywood journey began at the age of 22 when she moved to Los Angeles from her hometown of St. Louis. With a theater degree in hand, she was determined, she was confident, she was ready to work hard. So, what could go wrong? Uh, basically everything. The path to being a professional actor was so much more vast and competitive than she'd imagined. It would be eight long years before she landed her iconic role on The Office, nearly a decade of frustration, struggle, rejection and doubt. If only she'd had a handbook for the aspiring actor. Or, better yet, someone to show her the way—an established actor who could educate her about the business, manage her expectations, and reassure her in those moments of despair. Jenna wants to be that person for you. With amusing candor and wit, Fischer spells out the nuts and bolts of getting established in the profession, based on her own memorable and hilarious experiences. She tells you how to get the right headshot, what to look for in representation, and the importance of joining forces with other like-minded artists and creating your own work—invaluable advice personally acquired from her many years of struggle. She provides helpful hints on how to be gutsy and take risks, the tricks to good auditioning and callbacks, and how not to fall for certain scams (auditions in a guy's apartment are probably not legit—or at least not for the kind of part you're looking for!). Her inspiring, helpful guidance feels like a trusted friend who's made the journey, and has now returned to walk beside you, pointing out the pitfalls as you blaze your own path towards the life of a professional actor.

Eliminate unnecessary code by taking advantage of the MVVM pattern in Silverlight and WPF using this book and eBook ? less code, fewer bugs

Jen Crow's transformation was triggered, quite literally, by a bolt of lightning. That jolt, which destroyed her home in a subsequent fire, forced her to consider what she really needed as she looked to rebuild her life. In Take What You Need Crow opens new perspectives for all of us looking to understand our past, our unexpected suffering, our failures, so we too can begin charting a course forward--one drawn from resilience and hope. We see with the immediacy of someone who nearly lost it all that our possessions won't carry us. Our responses to the regrets, losses, separations, addictions, and unexpected twists and turns of our lives are shaped by the spiritual values that sustain us and the people who support us. Crow invites us to explore the expected and unexpected turns our lives can take--and all the ways we can pay attention to what we truly need to survive the painful moments and live lives of meaning. Survival guide, spiritual companion, and a light in the dark, Take What You Need offers hope, humor, and real-life spiritual tools to meet the hardest moments of our lives.

Usability testing and user experience research typically take place in a controlled lab with small groups. While this type of testing is essential to user experience design, more companies are also looking to test large sample sizes to be able compare data according to specific user populations and see how their experiences differ across user groups. But few usability professionals have experience in setting up these studies, analyzing the data, and presenting it in effective ways. Online usability testing offers the solution by allowing testers to elicit feedback simultaneously from 1,000s of users. Beyond the Usability Lab offers tried and tested methodologies for conducting online usability studies. It gives practitioners the guidance they need to collect a wealth of data through cost-effective, efficient, and reliable practices. The reader will develop a solid understanding of the capabilities of online usability testing, when it's appropriate to use and not use, and will learn about the various types of online usability testing techniques. - The first guide for conducting large-scale user experience research using the internet - Presents how-to conduct online tests with 1000s of participants – from start to finish - Outlines essential tips for online studies to ensure cost-efficient and reliable results